• WhatsMode

Overview

WhatsMode has a rating of 3.04 stars from 56 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WhatsMode most frequently mention customer service, great quality, and bathing suit. WhatsMode ranks 7th among Social Shopping sites.

  • Service
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
4
See all photos

What reviewers want you to know

Positive highlights

  • Prices low, quality material, reasonable/fast shipping, excellent customer service, and so much more!

Critical highlights

No critical highlights yet

How would you rate WhatsMode?
Top Positive Review

“Fanatabulous! Quality”

Sophie I.
10/13/18

I recently bought multiple bikinis off whatsmode and I am super happy with my order! The bathing suits looked just like the stock photos and were great quality considering how low the prices were. Shipping only took around 2-3 weeks and I have received everything I ordered. The only issue is that sizing can run a bit small so it is hard to judge what to get. Other than that I would definitely recommend this website to anyone who is looking for inexpensive cute bathing suits!

Top Critical Review

“What you see is NOT what you will get”

Spirited O.
3/1/19

Ordered boots and blouse 1/13/19. Received boots that barely resembled boots I ordered 3/1/19. Blouse is unaccounted for. Contacted numerous times with no legible response. Facebook scams this company all over member's timelines. Update: Contacted Paypal to investigate company for fraud, Paypal fully refunded saying they would deal with company. Shortly thereafter, blouse arrived in the mail. 7/11/19 I am noticing that a lot of their positive reviewers don't have a firm grasp of the English language. HMMMMM

Reviews (56)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (17)
Thumbnail of user sophiei1
1 review
20 helpful votes
October 13th, 2018

I recently bought multiple bikinis off whatsmode and I am super happy with my order! The bathing suits looked just like the stock photos and were great quality considering how low the prices were. Shipping only took around 2-3 weeks and I have received everything I ordered. The only issue is that sizing can run a bit small so it is hard to judge what to get. Other than that I would definitely recommend this website to anyone who is looking for inexpensive cute bathing suits!

Thumbnail of user spiritedo
5 reviews
20 helpful votes
March 1st, 2019

Ordered boots and blouse 1/13/19. Received boots that barely resembled boots I ordered 3/1/19. Blouse is unaccounted for. Contacted numerous times with no legible response.
Facebook scams this company all over member's timelines.
Update: Contacted Paypal to investigate company for fraud, Paypal fully refunded saying they would deal with company. Shortly thereafter, blouse arrived in the mail.
7/11/19 I am noticing that a lot of their positive reviewers don't have a firm grasp of the English language. HMMMMM

Thumbnail of user saram354
1 review
26 helpful votes
February 21st, 2019

I purchase this online, the process was pretty straight forward. My only consecutive criticism would be in regards to not receiving update email once my order was processed. But customer service was friendly and made me feel like my enquire was personal and not generic. The jacket itself feels so soft and the sizing is perfect! The colour is very much as it is pictured.

Thumbnail of user melonyc1
1 review
17 helpful votes
September 5th, 2018

Super fast shipping to New Zealand! Everything ordered is high quality, however some items have smell to them but only come out in wash! Bikinis are so affordable and good quality. All of the jewelry i have ordered from here is super cheap and just what you would find in any mall store! This site is good for a **** a budget, or for once off items that you dont want to spend a lot of money on.

Thumbnail of user marjorier29
1 review
18 helpful votes
September 30th, 2018

I have recently bought so much items from whatsmode. I am not an online shopper since I like to try things out in person but I took my gamble and ended up liking everything I have purchased at whatsmode. Their material is of great quality, their prices are amazing and using tons of discounts makes it even better. Their sizing is accurate and helpful. It is a great company and I will be making more purchases in the future.

Thumbnail of user edl114
1 review
0 helpful votes
February 4th, 2019

Boots are cheap plastic crap. When we went to return them we discovered their dirty little secret... you have to ship them back to China at your own cost. That would cost more than the boots themselves. That essentially means there are no returns. Unless you live in China, then you're probably good. But here in the US, you'd probably be screwed.

Thumbnail of user faiths24
3 reviews
0 helpful votes
October 13th, 2018

I absolutely love whatsmode! They range in so many different items like clothes, shoes, and jewelry! Everything they have available is super cute and unique, and not to mention high quality! I have been ordering from them so much over the last almost two years that my whole wardrobe is exclusively from whatsmode. L always get compliments/questions on where I get my items from! Prices low, quality material, reasonable/fast shipping, excellent customer service, and so much more!

Thumbnail of user mickis9
1 review
0 helpful votes
October 7th, 2020

I ordered two pair of what I thought was stunning boots and they were not cheap. I was really f'n pissed when they came in UNLACED and poorly made. They were the cheapest most expensive boots I've ever had in my life and demanded a refund and said they could only give me 'store credit' which was a lie

Thumbnail of user dorothyc100
1 review
16 helpful votes
September 10th, 2018

I ordered from whatsmode during the holiday season when it was really busy and was not expecting the best customer service as many people were also ordering at the same time. To my surprise, whatsmode answered each one of my emails very promptly and also provided me with care regarding my products. I received my products and they came as I expecting them too. Whatsmode offers the best customer customer service with the best price!

Thumbnail of user ruths258
1 review
13 helpful votes
February 15th, 2019

I love the feel of my sweatshirt. So practical, versatile and well made while also feeling comfortable. I can't wait to get a few more in different colours. The costumer service was also great - when i accidentally ordered a M instead of a L - there was no fuss in sorting it out.

Thumbnail of user michelleg387
1 review
22 helpful votes
February 7th, 2019

I placed an order 2weeks before Christmas. I knew that I wouldn't receive it till after Christmas. I was fine with that. But here we are in February and I still haven't seen this order. I can't even track it. Because what they give you to track it tells you nothing. Where it is are anything. I have reached out to theses people and they continue to tell me I have to continue to wait for theses things which I now no longer need or won't. This is bull$#*!. I shouldn't be responsible for your lost items. Give me my money back... theses sites are no good people. Stop but this cheap stuff

Thumbnail of user leonam51
7 reviews
0 helpful votes
February 17th, 2021

Definitely appreciate the whatsmode! Products are genuine and high quality must be recommended to all. There's an exotic range of closets are just amazing. Going to buy more.
All of the items are super unique and trendy. So much variety you will get in one place at a reasonable price with great discounts and deals. Truly a great experience!

Thumbnail of user judiel6
3 reviews
8 helpful votes
March 1st, 2019

I looked this company up on BBB and they have 135 bad reviews reported of over a month to receive merchandise, never receiving merchandise and terrible customer service. I made an order for boots and 2 tops on January 19 that they are still advertising on FB but haven't received them yet. After several emails they said my order hasn't shipped and they offered me company credit. Please, do they think I would ever order from them again... NO! Stay away from this company. It sounds from the reviews that not only do they have a problem filling orders but the quality of their merchandise is poor quality.

Tip for consumers:
Don't order from this company they are not reliable and they offer credit instead of a refund. Their customer service is terrible too.

Products used:
I ordered a pare of boots and two shirts. This company is still offering these items in their ad on FB.

Service
Shipping
Returns
Quality
Thumbnail of user taylorm171
1 review
1 helpful vote
September 5th, 2018

Have ordered two different times from whatsmode and each time the clothes had great quality, looked as pictured, and arrived in decent timing. I have not had a single bad experience with whatsmode thI us far, from my orders to even my inquiries to customer service. The only slight concern I will mention is that the sizing will be a little off sometimes since it is international sizing, but nothing in my experience was too big or small to the point where I couldn't still wear it. Also, reading the product reviews from other customers definitely help with that. I will be ordering from whatsmode again, especially thanks to their points system where you can easily earn coupons/money off by purchasing, interacting, and even just browsing the site."SO MUCH BETTER THAN EXPECTED
"SO Much better than expected! There was great communication, the products are much higher quality than you'd expect for the low price you are paying, and the shipping didn't take long at all! Overall a great website that I would recommend for purchasing swimsuits!

Thumbnail of user jayer
1 review
16 helpful votes
September 5th, 2018

Ordené 4 piezas en mi primer pedido, y estoy feliz con cada una de ellas! La calidad es excelente, aunque en algunas prendas esperaba más, no me decepcionaron. Las tallas son adecuadas, y las prendas tal cuál se muestran en la imagen. El envío fue rápido, y a pesar de que una prenda me la retuvieron por falta de stock, no tardaron en hacérmela llegar. Debo destacar que su atención al cliente es INCREÍBLE. Estoy segura que en cualquier inconveniente que pudiera tener, whatsmode me brindaría su ayuda en seguida. Recomiendo esta tienda en línea porque además de tener diseños maravillosos, es económica. Me encanta.

Thumbnail of user kirah10
1 review
17 helpful votes
September 5th, 2018

I ordered three items from whatsmode in my first order, it was a bathing suit which I really needed because I moved to the sea, as well as lacy boot cuffs and a fake leather bag. I should say I waited quite a while but it was the fault of my post office, not of the store. So I was totally exited when my parcel finally reached me and I found out that all three items arrived intact.The items are stylish and have great quality, all sewn accurately, including the beautiful embroidery on the bag. Everything looks exactly as on the photos provided by whatsmode, colors are the very same which was a big deal because I chose my bathing suit for its lovely color and I wasn't disappointed.

Thumbnail of user rimis
1 review
0 helpful votes
November 21st, 2018

I recently purchased a few items with this website, and was pleased overall with my experience. Their customer service is also quick in resolving any issues. Sometimes you actually get very good deals here in Otherlinks, that you don't find in other websites.

Thumbnail of user deborahm320
1 review
11 helpful votes
September 10th, 2018

Although I've had a few issues with some orders, whatsmode has tried to satisfy me at every turn and I really am impressed with their customer service so far. The quality of the material used in their clothing is impressive for the cost, and the sizing listed on the items is surprisingly accurate!

Thumbnail of user georgiaf13
1 review
18 helpful votes
September 30th, 2018

I ordered a bathing suit, similar to the baywatch bathing suit, ive received a lot of compliments because of it. A cap, which is the most beautiful cap i have. An eyelash curler, i highly recomend it and several make up products that were good. It took 3 weekd to arrive to Perú, fast

Thumbnail of user carlv38
2 reviews
0 helpful votes
March 27th, 2019

I bought for cell phone telescopes for Christmas presents. When I receive them I found that one had a chipped lens, another fell apart when I tried to adjust it. None of them perform as advertised and there is no zoom capability as advertised. Complete crap. I hope Karma catches up to you, Whatsmode.com.

Thumbnail of user anthonyw170
1 review
8 helpful votes
September 4th, 2018

I ordered lots of bikinis, the shipping took some time however when I got them I was extremely impressed with the quality of the bikinis, they are truly amazing! I recommend ordering a size up and reading the reviews for each item before you buy. Their customer service is also great!

Thumbnail of user enolak1
1 review
11 helpful votes
September 5th, 2018

I bought active clothes on whatsmode, at first I wasn't sure how they would hold up against Nike or Adidas but the price was too good so I got a pair of leggings and sport bra. I absolutely love them both. The sport bra has the exact support I need since I have a bigger chest and the leggings were high waisted enough that I was not uncomfy wear just the sports bra when working out. The shipping was super fast and received it right on time. The clothing was all in separate little ziplock bags which I really like. I will definitely buy active wear from there again and overall really impressed with whatsmodes support and prices.

Thumbnail of user darlenep188
1 review
2 helpful votes
May 18th, 2019

Ordered cute boots and when they arrived they are not even close to what I expected.
GARBAGE Hopefully people check the reviews before ordering.

Thumbnail of user deborahg219
2 reviews
9 helpful votes
March 6th, 2019

I cancelled my order from What's mode and within a week my money was back in my account. They were very nice and very helpful. Kept in touch with me right to the end when the money was back in my account. I paid using PayPal. This might have been why I received curteous repsonse.

Thumbnail of user susand558
2 reviews
23 helpful votes
April 15th, 2019

I ordered several items in Jan. 2019 after spotting some red boots, then noticed after submitting the order that they would ship from China. After reading many negative reviews, my expectations were really low. However, all the items did come; the last item shipped March 25,2019. I don't think this site is a scam, BUT:
1. Be aware that these items are shipping from China. It will take longer to arrive, as any international shipment would.
2. The prices are low, so don't expect high-end quality. The goods are made in China, sometimes Taiwan, but so is everything else these days. That being said, I love my red boots and will get about as much fun out of them as they cost me.
3. The sizes for clothes may be great for tiny little Chinese ladies, but size up at least one, possibly two sizes, for real women in America.
4. Their customer service folks are poor at communicating in English. I got answers to my questions that didn't exactly make sense...
5. The tracking numbers that are given do not work in the USPS system, because they refer to a different shipping network. My last shipment had labels that indicated it left Shanghai on Jcex, went through Aramex to Europe, and Newgistics to the USPS. The tracking numbers all corresponded, and matched the one I was given.
6. If you are dissatisfied with something, God help you. It would not be worth returning the item to China.
So, to sum up, while this is not exactly a scam, I do not recommend ordering from any site in China, due to the logistics and communication difficulties. Find a good site in the U.S. that carries what you want, has good reviews, and has a good return policy.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Discover a world of specially-made fashion attire created by influencers and inspired by you. Collections from apparel and accessories to beauty and lifestyle.

Company Representative

Thumbnail of user whatsm1
Whats M.

How do I know I can trust these reviews about WhatsMode?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about WhatsMode?