website thubmnail of WhatsMode
How would you rate WhatsMode?
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1 review
1 helpful vote
Follow Natalie B.
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The clothing they sell is cheap and poor quality. What you get doesn't resemble the photos they advertise with. Thoroughly look into reviews online before buying anything from here. You will be disappointed and will struggle to get a refund. AVOID AVOID AVOID!

Date of experience: October 22, 2018
Texas
1 review
25 helpful votes
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Fraud scam company!
March 14, 2019

This is a fraud company! Don't order with them this is a scam! I purchased one pair of shoes for 37 dollar. I never received any email with any shipping information, there was no phone number to contact emailed them no response about my order! They took the 37 $ out on my bank account then checked my bankk statement they charged on the same day another amount! I didnt do any order then I called my bank reported as fraud luckily got my money back on same day before my csrd got lucked I see that they took more money out before my card. Got locked! It says in bank statetment pay pal sth whatsmode or spring all payments made in california! Stay away from. That website when I checked reviews online which was too late realized scam company! Best part is when they rwalized my bank card is declined now bet they keep emailing me some fake bull$#*! emails about customerservice ridiculous some criminals and report it to take that down

Date of experience: March 14, 2019
Texas
1 review
12 helpful votes
Follow Stephanie A.
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Let's be honest, bathing suit shopping ****. It feels like each brand has a completely different way of sizing. I can be anywhere from a size small to large in swimwear depending on the brand. Whatsmode swimwear comes in pairs meaning you are buying the same size in both the top and bottom. I know, I knowwhen was the last time you were the same size in both a top and bottom? For some odd reason, it works. I ordered a size small in all of the bathing suits below. I am 5 4 and 135 pounds. FYI I'm only telling you that because I love you, no one likes to share that info. It was also extremely helpful to read the reviews on each bathing suit. Some of the reviews provided the person's height, weight and how it fit, which ultimately helped me choose my size in ordering. I am usually a medium in bathing suits so I was hesitant to order a size small.

Date of experience: September 30, 2018
Arizona
1 review
18 helpful votes
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QUALITY PRODUCTS
September 30, 2018

I ordered a bathing suit, similar to the baywatch bathing suit, ive received a lot of compliments because of it. A cap, which is the most beautiful cap i have. An eyelash curler, i highly recomend it and several make up products that were good. It took 3 weekd to arrive to Perú, fast

Date of experience: September 30, 2018
New York
1 review
11 helpful votes
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AMAZING ACTIVE WEAR!
September 5, 2018

I bought active clothes on whatsmode, at first I wasn't sure how they would hold up against Nike or Adidas but the price was too good so I got a pair of leggings and sport bra. I absolutely love them both. The sport bra has the exact support I need since I have a bigger chest and the leggings were high waisted enough that I was not uncomfy wear just the sports bra when working out. The shipping was super fast and received it right on time. The clothing was all in separate little ziplock bags which I really like. I will definitely buy active wear from there again and overall really impressed with whatsmodes support and prices.

Date of experience: September 5, 2018
North Carolina
2 reviews
23 helpful votes
Follow SUSAN D.
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I ordered several items in Jan. 2019 after spotting some red boots, then noticed after submitting the order that they would ship from China. After reading many negative reviews, my expectations were really low. However, all the items did come; the last item shipped March 25,2019. I don't think this site is a scam, BUT:
1. Be aware that these items are shipping from China. It will take longer to arrive, as any international shipment would.
2. The prices are low, so don't expect high-end quality. The goods are made in China, sometimes Taiwan, but so is everything else these days. That being said, I love my red boots and will get about as much fun out of them as they cost me.
3. The sizes for clothes may be great for tiny little Chinese ladies, but size up at least one, possibly two sizes, for real women in America.
4. Their customer service folks are poor at communicating in English. I got answers to my questions that didn't exactly make sense...
5. The tracking numbers that are given do not work in the USPS system, because they refer to a different shipping network. My last shipment had labels that indicated it left Shanghai on Jcex, went through Aramex to Europe, and Newgistics to the USPS. The tracking numbers all corresponded, and matched the one I was given.
6. If you are dissatisfied with something, God help you. It would not be worth returning the item to China.
So, to sum up, while this is not exactly a scam, I do not recommend ordering from any site in China, due to the logistics and communication difficulties. Find a good site in the U.S. that carries what you want, has good reviews, and has a good return policy.

Date of experience: April 15, 2019
California
1 review
0 helpful votes
Follow Cheryl G.
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My order was cancelled and my account was credited without any notification from Whatsmode. Guess I will not be shopping here and/or recommending any one else to do so.

Date of experience: July 16, 2018

Where's my stuff?
June 28, 2018
Previous review

I placed an order in the beginning of May for vacation I was taking on June 8th. To date 06/28/18 I have not received my shipping information, tracking number and especially the clothing I purchased. I reached out to customer service and was advised that it may take any where from 2-6 weeks to ship my order and at the time it was ready to ship they will provide me with tracking info. I requested a refund for shipping cost since the items were obviously not going to be shipped in the time frame in which I paid for. I have not received a credit.

Date of experience: June 28, 2018
Netherlands
1 review
1 helpful vote
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Dont order here!
May 22, 2018

If youre one of the lucky ones who actually get their order after 3+ months, be prepared for 20+ (almost half the cost of the item I ordered!) return fees, BECAUSE IT DIDNT LOOK ANYTHING LIKE ADVERTISED. Also, customer service still havent responded to me 6 months and 8 emails later! Screw this website

Date of experience: May 22, 2018
New Jersey
1 review
0 helpful votes
Follow Eureka R.
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I purchased items and have not received my order. The email address they have one their website is fake. The company address is fake. Dont waste your money. In order for me to submit this Review

Date of experience: April 8, 2017
Canada
1 review
2 helpful votes
Follow Darlene P.
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Ordered cute boots and when they arrived they are not even close to what I expected.
GARBAGE Hopefully people check the reviews before ordering.

Date of experience: May 18, 2019
South Dakota
1 review
0 helpful votes
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Purchase not shipped
September 18, 2018

I made a purchase on 8/26/18 and when I looked up tracking number today 9/18/18; my order still has not shipped! I sent and email to Whats mode. Depending on the response and how long it takes them to respond and ship my order I may or may not change my star rating. I understand it may take up to 6 weeks to RECIEVE an order, but it should NOT take that long to SHIP an order!

Date of experience: September 18, 2018
New York
1 review
1 helpful vote
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Have ordered two different times from whatsmode and each time the clothes had great quality, looked as pictured, and arrived in decent timing. I have not had a single bad experience with whatsmode thI us far, from my orders to even my inquiries to customer service. The only slight concern I will mention is that the sizing will be a little off sometimes since it is international sizing, but nothing in my experience was too big or small to the point where I couldn't still wear it. Also, reading the product reviews from other customers definitely help with that. I will be ordering from whatsmode again, especially thanks to their points system where you can easily earn coupons/money off by purchasing, interacting, and even just browsing the site."SO MUCH BETTER THAN EXPECTED
"SO Much better than expected! There was great communication, the products are much higher quality than you'd expect for the low price you are paying, and the shipping didn't take long at all! Overall a great website that I would recommend for purchasing swimsuits!

Date of experience: September 5, 2018
New York
1 review
0 helpful votes
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I love my merchandise...
December 25, 2018

I got everything I ordered... it only took a little over two weeks... and the sizes was correct... I will be ordering from them again

Date of experience: December 24, 2018
Minnesota
1 review
1 helpful vote
Follow MARYJO K.
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I received some cheap crap CLODHOPPERS that look nothing like the adorable boots advertised! And, it's not like they were super cheap. They weren't!

Date of experience: April 19, 2019
New Jersey
1 review
1 helpful vote
Follow Melinda F.
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This company lies, cheats and steals. The items look NOTHING like the photo advertised. The items come MONTHS late. The refund, if you get one, is a FRACTION of what you spent.

Date of experience: May 27, 2018
New York
1 review
16 helpful votes
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MEJOR TIENDA EN LÍNEA.
September 5, 2018

Ordené 4 piezas en mi primer pedido, y estoy feliz con cada una de ellas! La calidad es excelente, aunque en algunas prendas esperaba más, no me decepcionaron. Las tallas son adecuadas, y las prendas tal cuál se muestran en la imagen. El envío fue rápido, y a pesar de que una prenda me la retuvieron por falta de stock, no tardaron en hacérmela llegar. Debo destacar que su atención al cliente es INCREÍBLE. Estoy segura que en cualquier inconveniente que pudiera tener, whatsmode me brindaría su ayuda en seguida. Recomiendo esta tienda en línea porque además de tener diseños maravillosos, es económica. Me encanta.

Date of experience: September 5, 2018

Overview

WhatsMode has a rating of 3 stars from 56 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with WhatsMode most frequently mention customer service, great quality and bathing suit. WhatsMode ranks 3rd among Social Shopping sites.

service
1
shipping
1
returns
1
quality
1