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How would you rate WhatsApp?
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Singapore
2 reviews
7 helpful votes
Follow Tina L.
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As far as I'm concerned this is not the best app for texting. Messages go missing, account gets banned for no reason. Customer Service is absolutely 100% appalling. I mean the worst customer Service I have come across. They are rude, unhelpful and they don't care about customers. They don't care about messages going missing. Find another app for texting

Date of experience: March 4, 2019
Michigan
1 review
1 helpful vote
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I have a problem with using the WhatsApp from my iPhone 7 plus. The voice message can barely be heard! I made many attempts like reset the iPhone and the WhatsApp but the problem still there. I can send voice message via all other apps and iMessage and from the same iPhone and the voice is clear except the WhatsApp. I just tried to use the headphones and it worked. Would you please fix this problem as I heard that many people who have iPhone 7/plus face the same problem. Thanks

Date of experience: June 26, 2017
Florida
12 reviews
32 helpful votes
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Totally Is A Joke
April 28, 2022

This app has become so fraustrating for me ", I wasnt happy with using my cell. Whats the use they still have your number ", and dating being single to me this isn't secure enough.
After deleting the app, I read where your account isn't deleted just through uninstall.
Since learning how my account is just hanging out there one the web ", I did an install the system message stated that I would get this verification notification in 13 hours? This is crazy so I selected a call back figured that would be faster. ( Message stated call back request excepted and then the count down, no verification call.
I was super fraustrated by this time so I selected wrong number figured that would just reset everything. Got a verification call after I selected wrong number "while trying to get into the app to input the verification the call hung up.
Now I am at step one waiting for a verification code ", before I can even delete this useless App.

Date of experience: April 28, 2022
Finland
3 reviews
3 helpful votes
Follow Xander L.
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Best app
October 3, 2022

Best and secured app to chat with friends and free calls. There are many altrenatives but WhatsApp is the pretty one

Date of experience: October 1, 2022
India
1 review
0 helpful votes
Follow Ranjey Y.
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//74,396,648,26//
July 22, 2023

""Hui dear user,,,,,
WhatsApp contact WhatsApp customer care number (743)96,648,26
WhatsApp block just Call your WhatsApp unblock

Date of experience: July 20, 2023
Bangladesh
4 reviews
4 helpful votes
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Unable to install to Kindle Fire, as Fonyou does not seem to work from Kindle. Would appreciate some guidance.
Please

Date of experience: October 5, 2014
Sweden
4 reviews
27 helpful votes
Follow Nigel T.
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Much more secure than other messaging apps such as Messenger or LINE. Also syncs well with your phone's contact list.

Date of experience: March 14, 2020
India
1 review
1 helpful vote
Follow novice s.
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The blog named Novice secrets has discovered a bug that allows to delete groups created on a articular version 2.12 and above. However, the groups can only be deleted. Here's how the hack works, as explained by the blog:

Also Read: WhatsApp delete groups available now: What it gets right, how it works and when it doesn't work

-- Now go to Apps under Settings.

-- Choose WhatsApp and Force Stop.

-- Now go to Date & Time under Settings.

-- Disable Automatic Date & Time.

The feature allows users to recall messages, both in group or individual chat. However, there is a catch. Messages sent. This becomes a problem when you want to delete any message after the the group has been deleted by the bug. WhatsApp has no solution to this problem but a Spanish blog website claims to have.

Date of experience: April 3, 2018
California
12 reviews
26 helpful votes
Follow Barlam G.
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This is the best app on iPhone! I'm always connected to all my family and friends. It's available on all phone markets. I really wish it would b available for iPad as well as I recently sold my phone and got an iPad but I'm really disappointed coz it doesn't support what's app

Date of experience: January 28, 2014
India
1 review
1 helpful vote
Follow Yogesh S.
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The major drawback of this app is if any one can post something(like-message, picture, video/audio clip) in your group and then he was decided the posted thing don't want to see anyone in that group then the sender delete that thing but the thing is delete in only their(sender) device and all group member(receiver) is see because all member are in group but this type of problem is not in facebook then i request to you please trace out this problem and then design proper query about that problem

Date of experience: July 25, 2015
India
1 review
2 helpful votes
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Great social media app
October 3, 2017

Whatsapp has become the most popular instant messaging app, connecting more than a billion people worldwide. We can share instant messages, multimedia files and have the facility to make video and audio call free for unlimited.It works in all smartphones and on wi-fi, 3G and 4G networks. It is a disruptive technology in the world.

Date of experience: October 3, 2017
TT
1 review
0 helpful votes
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Needs a lil work
August 12, 2021

I don't like the fact that i cannot save statuses from the app itself and the emoji used for status are very ugly and I don't like the fact that the groups and the personal chats are together but overall is a ok app

Date of experience: August 12, 2021
Florida
1 review
7 helpful votes
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Scammers use this App
January 7, 2022

I recommend not to do it at all cost. Anyone that needs this App to communicate is not legimate. It may be good for some people but just be careful. Bad expierance here. Usually seems that anyoneone on a dating website uses this App. I was totally unaware. My bad. Never heard of it but downloaded anyway. Spoke to some people and wondered why they just wouldn't call. Now I know why. It's a way of not being able to track them. Not knowing really where they are in their country, you enter in an international area code yes, but it could be anywhere in that country. Being from the United States... thank God we don't have to do that. Just make your own decision. Beware.

Date of experience: January 7, 2022
India
1 review
0 helpful votes
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Help millions of buyers just like you find the best of the best… and steer clear of the rest
WhatsApp number blacklist and block problem solved all India

Date of experience: November 22, 2023
Switzerland
3 reviews
21 helpful votes
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Privacy nightmare
January 9, 2021

They will data mine all your conversations and share everything with the highest paying bidder. Do not trust this app. Seek out alternatives to any facebook products or live to regret it.

Date of experience: January 9, 2021
Ireland
1 review
5 helpful votes
Follow Jade s.
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Recently got a new phone all my other apps transferred over great except this 1. I email customer service as email is only way to communicate no number and hav been completely ignored

Date of experience: February 28, 2019
Czechia
1 review
2 helpful votes
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Messaging works but...
October 26, 2022

Literally the worst support you can imagine.

Support in app is just a bot that needs everything in English and then it doesn't understand anything you write. A small kid would give you better answers. Then it asks if you were satisfied with the laughable copy-paste message. This doesn't lead to anything being solved if you were wondering.

The support via mail is laughable too. Web is in my language, I write in my language and get an email that some bot couldn't translate it because it wants it in English. What. The. Fek.

Expect reply in 3 days. More like 3 weeks.

This platform is a scammers paradise because of this shait support.
I reported a scammer a month ago and they are still online every day from dusk to dawn happily scamming people.

Everywhere else you get banned IMMEDIATELY because of some minor cough, a little upsie someone else next block over committed. Here literal scam corporations are running rampant scamming hundreds of people daily For MONTHS.

I gave up reporting anything.

All because of shait support.
Don't trust ANYONE.

Date of experience: October 26, 2022
Nigeria
2 reviews
0 helpful votes
Follow Namarwa D.
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The two step verification on WhatsApp is helping curtail cases of account hacking. It has helped in securing my account from been hacked. Kudos to the team at whatsapp for this feature!

Date of experience: September 1, 2020
California
1 review
0 helpful votes
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Stolen Account
February 27, 2024

My friend's account was stolen and hackers are using a different picture with the name and phone number

Date of experience: February 27, 2024
Washington
2 reviews
1 helpful vote
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It's good, working properly, especially because it's free. One thing lack is compare with Kakao, Viber or Line, whatsapp doesn't have a free talk tools!

Date of experience: April 22, 2013

Overview

WhatsApp has a rating of 2.3 stars from 73 reviews, indicating that most customers are generally dissatisfied with their purchases. WhatsApp ranks 157th among Mobile Applications sites.

service
21
value
20
shipping
10
returns
9
quality
18