business logo of WhatGeek

WhatGeekReviews 1,232

4.4

About the Business

WhatGeek has incredible things lined up for people filled with fantastic creativity. All the gadgets on our website will have unique designs, colours and features, allowing people to create something of their own. Our team is working hard to offer items in various categories besides customizable keyboards, mice and other accessories.


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WhatGeek Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the high quality of products, extensive selection, and competitive pricing. Many reviews highlight satisfaction with the performance and aesthetics of items, particularly keyboards and gaming consoles. However, concerns arise regarding shipping delays, particularly for international orders, and occasional issues with product instructions and support. While customers appreciate prompt service in some cases, others have experienced frustration with communication and order tracking. Overall, the company demonstrates a commitment to customer satisfaction, though improvements in shipping transparency and support resources could enhance the experience further.

This summary is generated by AI, based on text from customer reviews

service
218
value
42
shipping
45
returns
20
quality
871
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Instant Feedback

810 reviews
Maryland
1 review
0 helpful votes
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Happy with the overall service
April 28, 2024

The shipping was pretty fast. I wouldn't give it a five stars because there wasn't anything that made the experience stick out as a whole. No complaints about the condition of the item I received. I planned on wearing it, so the bit of dirt on it didn't really mean anything to me.

Date of experience: April 18, 2024
GB
1 review
0 helpful votes
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Good
April 28, 2024

It arrived on time and was good. Thanks you guys. Good job

Date of experience: April 18, 2024
Tennessee
1 review
0 helpful votes
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Slow shipping but worth
April 27, 2024

Took a few weeks to show up but it did and the keyboard is good

Date of experience: April 17, 2024
GB
1 review
0 helpful votes
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Retroid Handhels
April 27, 2024

Delivered as described in the time frame advised, good tracking app. Item well packaged

Date of experience: April 17, 2024
Florida
1 review
0 helpful votes
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Happy
April 27, 2024

I love my retro keyboard, it's all I expected it to be. It did take a little while to arrive, but it was worth the wait.

Date of experience: April 17, 2024
GB
1 review
0 helpful votes
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Good
April 27, 2024

Fine, took a little long considering that it was coming from China.

Date of experience: April 17, 2024
Canada
1 review
0 helpful votes
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I had order my keyboard and the address had an issue with it. Now normally my shipments would just end up lost forever as the logistics handlers in my area have no way to contact them. WhatGeek customer support was patient enough to help ensure my keyboard made it out of this package purgatory which is a feat not many companies I had bought from were able to do.

Date of experience: April 16, 2024
GB
1 review
0 helpful votes
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Yes we're happy with the product just took a while to get here 👍🏼

Date of experience: April 16, 2024
Italy
1 review
0 helpful votes
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Yeap
April 26, 2024

Fantastic so good perfect mega wow I'm so satisfy.

Date of experience: April 16, 2024
New York
1 review
0 helpful votes
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Never responded to emails
April 25, 2024

My order never arrived and I tried contacting the company. I was told they would help me, but then they never responded to my emails. It feels as if they stole money from me!

Date of experience: April 15, 2024
GB
1 review
0 helpful votes
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Handheld gaming
April 25, 2024

Prompt delivery, product as described and accurate delivery updates

Date of experience: April 15, 2024
Turkey
1 review
0 helpful votes
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Cok guzel klavye
April 25, 2024

Klavyem elime ulasti cok begendim.cok guzel sesi var ve malzeme kalitesini sevdim.ilgili satici tesekkur ederim

Date of experience: April 15, 2024
New York
1 review
0 helpful votes
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Nice creamy keayboard!
April 25, 2024

The keyboard sounds like I expected and although it takes a week to deliver but it worth the wait!

Date of experience: April 15, 2024
New Jersey
1 review
0 helpful votes
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Stop begging me for a review.
April 25, 2024

I only left this review to stop you from spamming my email. I haven't even plugged the keyboard in yet.

Date of experience: April 15, 2024
GB
1 review
0 helpful votes
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Fantastic service and shipping!
April 25, 2024

Bought and delivered within a week! Very happy with the product and fantastic customer service:-)

Date of experience: April 15, 2024
Massachusetts
1 review
0 helpful votes
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Fantastic hardware; software almost works
April 25, 2024

For $70, this is one of the most well-rounded ergonomic keyboards available. Strong metal construction, low-key non-gamer color scheme, a volume knob but no numpad; it checks every box at a great price point. My only issue is the software; I had to resort to KeyTweaker instead of actually programming the board like you can any QMK peripheral. I performed extensive troubleshooting, but the board wouldn't appear in any version of VIA. On top of that, neither WhatGeek nor Ajazz's own site hosts an electronic copy of the user's manual, so the non-lighting keyboard shortcuts built into the hardware have been lost forever.

I would still recommend, but only to those who are organized with their documentation and willing to troubleshoot software in order to achieve the maximum level of customization.

Date of experience: April 15, 2024
Washington
1 review
0 helpful votes
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Great website!
April 22, 2024
Updated review

Easy process and fast delivery, I guess someone stole my package so I cannot say anything good or bad about the system, since I never got to try it.

Date of experience: April 12, 2024

Simple and straightforward!
March 22, 2024
Previous review

Simple and straightforward! I will definitely buy from you guys again! Can't wait to get my little handle 🥳

Date of experience: March 12, 2024
GB
1 review
0 helpful votes
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Awesome retro gaming machine
April 20, 2024

Great company and would definitely recommend buying from them

Date of experience: April 10, 2024
Virginia
1 review
0 helpful votes
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Great Portable Time Machine
April 19, 2024

Great nostalgia piece for 80s,90, gamers. I wish i had gotten the larger capacity version with even more games now that I've seen how well it works.

Date of experience: April 9, 2024
GB
1 review
0 helpful votes
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Gamesir g8 controller
April 19, 2024

Great experience, fantastic price, shipping was fast considering item came from China and packaging came complete and undamaged.
Can highly recommend, will be buying from whatgeek again for sure.

Date of experience: April 9, 2024