WhatGeekReviews 1,232

Fast delivery products exactly as described excellent

DOIO KB16B-02 Macro Keyboard: perfect!
Whatgeek's service: perfect!
Delivery time: 10/10
+ they also give you 12% discount for your next purchase.
Experience: 10/10
100% recommended

Love it! My first ever mechanical keyboard and it's really good!

I Have a little problems with payment methods but everything is alright. Fast shipping, I recomended it.

Delivery time was unacceptably long particularly as I paid extra for fast delivery. Very disappointed with this as products did not arrive in time for a birthday present.
The products itself was fine

The product arrived fast and works well. However, it is supposed to have an IPX7 rating but the rubber lid that covers the USB-C and aux ports is loose and the IPX7 rating was the main reason why I purchased this speaker.

When I contacted customer support I was told that the IPX7 rating was just meant to protect the device against some moisture and that was the end of it.

On time, good tracking details, item well packaged and arrived in perfect condition

I'll start by saying that I'm a graphic designer who doesn't have much experience with coding or programming. I bought the DOIO 16 key macro pad to improve my workflow, but was disappointed that the device ships without any dedicated software or quick start instructions. After spending an hour researching the device, I learned that multiple pieces of software have to be installed before you can even interface with the device or program it, all of which was complicated by the protections against unlicensed developers by Apple.
After acknowledging that I simply prefer hardware that's easier to set up, I attempted to return the product. Rather than provide me with the details I needed to process the return, What Geek kept on trying to trouble shoot the device, which led to more wasted time. Even though the package I received came from an address in the USA, I was told that I needed to ship the device back to the factory in China. Shipping to China is 1/3 of the total price of the item, and isn't even possible since it contains a battery and international shipments are made by air.
I feel that What Geek can do a much better job of (1) listening to their customers and (2) making the return process much easier. It looks like I'm stuck with a device I paid $90 for that I can't use or return.

Great thank you very much. Annoying 50 character minimum though

Been eyeing up an RG35XX for a while then a chap at work ordered one from here and turns up within 2 weeks for a much reduced price of the English equivalents. Cracking little gaming rig for nostalgic purposes and amazingly well build given the price bracket. Courier information provided througout

Great experience throughout. WhatGeek offered the Miyoo Mini Plus cheaper than anywhere else and delivered it much quicker than expected.

Good good good good good good good good good good good

The shipping was faster than expected, and the package came in good conditions.
But most important I'm addicted to my new keyboard! It's perfect in everything!

Everything as expected arrived on time and in tact

Was looking to get a RP4. And I actually found it cheaper here and arrived sooner than the actual website. Thank you WhatGeek

Fantastic price for a fantastic product which has exceeded my expectations. What geek communicated with me when I needed it just to clarify what was happening in regards to the parcel and it was delivered on time and in great condition

I'd like to buy once again later, I really like this online shop.

Great build quality, software is decent but not for beginners. Hoped that the software was easier but after alot of research i got most of the functionality that i need working. Not all unfortunately, but almost all. Love that it has 9 layers, nice rgb (although I set it to low rgb setup), nice switches, knobs and keycaps.

Simple macros can be configured using the "any" command under the "special" tab. (Simple like control + Z or control+shift+Z) need to follow the correct format e.g C(KC_Z) or C(S(KC_Z))

No manual in the box. But you can find alot of info online on youtube and reddit.

Couldnt set the knobs to so some functions like setting layer change using the rotary encoder. For some reason it keeps registering random keys like "U" or "O" instead of "TO(3)" or "TO(2)". (I tried VIA and a redditor tried Vial, both same issue)

Lack of turn off button can be a turn off for most people, coz if you put it in a backpack, battery can drain. But standby mode is fairly well if non of the keys were pressed.

Couldnt get delayed macros working on this model, same for some people on reddit.

Otherwise I recommend it, if you know what you need and research if it is doable on or not. If you need multi-layer macro pad, with simple key-mapping or simple macros (two-three key functions like CMD+C or CTRL+ALT+DEL) then this is your macropad. You need to look up KC configurations for modifiers and KC_keys to get going.

For durability, Time will tell how it holds up but yeah so far so good, pretty solid so far.

Delivery experience was perfect. Arrived very quickly and in perfect condition.