business logo of WhatGeek

WhatGeekReviews 1,235

4.4

About the Business

WhatGeek has incredible things lined up for people filled with fantastic creativity. All the gadgets on our website will have unique designs, colours and features, allowing people to create something of their own. Our team is working hard to offer items in various categories besides customizable keyboards, mice and other accessories.


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WhatGeek Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the high quality of products, extensive selection, and competitive pricing. Many reviews highlight satisfaction with the performance and aesthetics of items, particularly keyboards and gaming consoles. However, concerns arise regarding shipping delays, particularly for international orders, and occasional issues with product instructions and support. While customers appreciate prompt service in some cases, others have experienced frustration with communication and order tracking. Overall, the company demonstrates a commitment to customer satisfaction, though improvements in shipping transparency and support resources could enhance the experience further.

This summary is generated by AI, based on text from customer reviews

service
218
value
42
shipping
45
returns
20
quality
871
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813 reviews
GB
1 review
0 helpful votes
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Christmas gift...
January 11, 2025

Got my Anbernic 40xx for Christmas and what a great gift it was! Lots of classic arcade games and old consoles like the pc engine and megadrive, to be honest ive played on this about 2 hours aday 🤣. I would definitely buy from WhatGeek: again. HAPPY DAYS.

Date of experience: December 25, 2024
GB
1 review
0 helpful votes
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Very satisfied
January 11, 2025

Easy ordering, quicker than expected delivery, excellent product

Date of experience: January 1, 2025
GB
1 review
0 helpful votes
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Broke after 2 month.
January 11, 2025

Was great at first, then at the start of March it still powers on but no input from the controller.

Date of experience: April 1, 2025
Guam
1 review
0 helpful votes
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Willing to accommodate Guam Customers
January 10, 2025

Being from a place that businesses rarely hear of, I was happy to learn that WhatGeek was willing to find a way to ship products to me. They only charged me an additional $26 to ship to Guam! They were very accommodating.

Date of experience: September 12, 2024
Australia
1 review
0 helpful votes
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Rainy75 keyboard was great and worth the while
January 10, 2025

The keyboard I ordered was a Rainy75 which is a great keyboard. It was shipped from China so it took about two weeks to arrive. Which would have been good to know prior to purchasing but that's ok.

Date of experience: December 31, 2024
GB
1 review
0 helpful votes
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They are truly loved
January 9, 2025

I bought 2 handheld game consoles for my twin granddaughters for Xmas. They absolutely love them! So does my son who was the owner of a game boy when he was the same age. Brilliant and thoroughly recommended

Date of experience: December 30, 2024
Maryland
1 review
0 helpful votes
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Unhappy
January 9, 2025

Didn't receive the keyboard and was told another one would be sent out within 5to 15 days still nothing. Remove negative comment which is going back up soon and dealing with pay pal for reimbursement.

Date of experience: December 30, 2024
Netherlands
1 review
0 helpful votes
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Keyboard
January 9, 2025

Came on time and good quality love the product and having alot of fun with it

Date of experience: February 28, 2025
New York
1 review
0 helpful votes
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Best keyboard ever!
January 9, 2025
Updated review

Shipping was pretty fast. Have to be patient as it does come from over seas. BUT, its worth the wait! The keyboard has such a good clockiness to it and the response is great for a wireless keyboard. Let me also say that this thing is like 6 pounds, doesnt sound like much but i love it..

Date of experience: December 30, 2024

BEST KEYBOARD EVER! Types very smoothly and has the perfect amount of clackiness. For the keyboard being wireless the response time is amazing! There's so many different modes to put the lights on it's never ending choices! Also feels pretty heavy if your looking for that weighty feeling!

Date of experience: December 27, 2024
GB
1 review
0 helpful votes
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Could not ask for a better product and delivery
January 9, 2025

Title says it all. I would recommend this store and product 100%.

Date of experience: December 24, 2024
GB
1 review
0 helpful votes
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Excellent service
January 9, 2025

Easy to order.
Kept informed re delivery.
Product delivered safely

Date of experience: December 30, 2024
GB
1 review
0 helpful votes
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Great product, good price, slow delivery
January 9, 2025

Title says it all!

I purchased the RG40XXV and overall, I'm very satisfied with the product itself. The build quality is excellent, and it works just as described—perfect for retro gaming enthusiasts. The price was very reasonable, making it a great value for the quality you get.

The only downside was the delivery time. It took a while, but I expected that as it probably came from mainland China. It was worth the wait however and I would likely order from here again. Cheers!

Date of experience: December 30, 2024
GB
1 review
0 helpful votes
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Delayed supply
January 9, 2025

I was not happy with the delayed supply. The tracking information on the package was poor and nobody was reporting to me about some delay.

Date of experience: December 30, 2024
GB
1 review
0 helpful votes
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Everything was lovely
January 9, 2025

I received what I ordered, which is normal. But I had a problem and the customer support was extremely nice, handled it fast and was polite all along. That's a good experience

Date of experience: December 30, 2024
Japan
1 review
0 helpful votes
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Missing a part advertised
January 6, 2025

First, my credit card was getting error coded so many times that one purchase took like 20 minutes of finagling PayPal, then, as soon as I got the payment down, the delivery address automatically changed to be the same as my billing address, so with one button click, which was fairly careless on my part, but I've never figured that the site would change the address of deliver like that. Also, I thought I'd be receiving the Dock Stand with the WIN 4 2024 PC. That may have been a misreading of the description on my part, but from what I read, it Read like it came with the dock. Either way, I'm just glad it came in.

Date of experience: December 27, 2024
GB
1 review
0 helpful votes
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.
January 5, 2025

Great correspondence when I had a query
Deceivers too quite a while and not actually delivered to the correct house!

Date of experience: December 8, 2024
GB
1 review
0 helpful votes
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Excellent
January 4, 2025

Product as described and very satisfied with my order so far.

Date of experience: December 16, 2024
GB
1 review
0 helpful votes
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Excellent
January 4, 2025

Cheers guys both the present for myself and my friend are excellent and have already provided many hours of retro fun.

Date of experience: December 19, 2024
GB
1 review
0 helpful votes
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Very Positive, took a while to get to me but well worth the wait!

Date of experience: December 24, 2024
Spain
1 review
0 helpful votes
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Good design but have a defect
January 2, 2025

The keyboard don't work when computer wake up after sleep. We have to diconnect and connect usb again.

Date of experience: December 23, 2024