Overview
The company enjoys a generally positive reputation, with customers frequently praising the high quality of products, extensive selection, and competitive pricing. Many reviews highlight satisfaction with the performance and aesthetics of items, particularly keyboards and gaming consoles. However, concerns arise regarding shipping delays, particularly for international orders, and occasional issues with product instructions and support. While customers appreciate prompt service in some cases, others have experienced frustration with communication and order tracking. Overall, the company demonstrates a commitment to customer satisfaction, though improvements in shipping transparency and support resources could enhance the experience further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Product was great, but the delivery was awful. Packaged was delivered under a random bush near a parking lot in my parking complex. It was a miracle I found the package, honestly, considering it took like three weeks to get to U.S. from China.
When Ordering the keyboard I did not see information about the delivery times then had a item has been delivered email the next day. What Geek support did answer the email quite quickly and said that the email was an error.
Connecting the keyboard was not simple but didn't take too long.
Finding software to use and actually connected was a pain. The What Geek web page item does not connect to the keyboard.
If I was purchasing again I might not have bought wireless or with a screen.
So far I have changed the keycaps to UK white layout as some symbols were not shown or in the wrong place.
Using the keyboard for office work. Haven't spent that much time on config.
Tips - learn which mode to connect to the laptop helps
Great keyboard. Excellent service. Fabulous typing experience. The only weird thing about the Bridge 75 is that it turns itself off after some time of inactivity (I have yet to understand what exactly triggers this). Once it goes to sleep (or it's off), the only way to bring it back to life is to toggle the on/off switch - not ideal given the location of the switch. It would be great if when the keyboard goes to sleep (rather then turn off), there was a keyboard shortcut to wake it up (e.g.: FN+Space as used by Keychron)
Great little device, very happy with the 'Retroid Pocket 5'. Slight learning curve and time taken; trolling You Tube to learn about all the emulators, and apps, but once it's done it's well worth the effort. Oled screens really make the games colour pop and stand out.
Got the Trimui smart pro with 256GB, although product was food, delivery took a little time, but it was mentioned upon ordering. I do recommend upgrading the software to the latest.
If you happy to wait 15-20 days then this is the right place to buy as product was good and the price.
Lack in customer service contact option and response from the seller. Need improvement
I cannot describe how much I love this keyboard. The sound of the thocks are divine. No other keyboard compares. When I'm at work and stuck using this lame basic keyboard I feel empty inside until I can race home and thock away.
I loved this so much, I immediately brought another. Lol. I hear ppl talking about keyboards but didn't understand... until I tried one. The Pros keys are so cool, I can't stop using it. Also find a get around for macs. I have a windows laptop at work, download the drivers and was able to update the date & time as well as customize a few keys. Granted it would be great if they focused on developing a Mac app but overall, so happy with this! Thank you.
Quick service, convenient. Great prices, great qu
Good device easy to use lots of classics games. Bought it for entertaining myself when I'm on a plane next. Took a while to arrive but was worth the money.
What can I say that the title haven't already. For months now I wanted a specific keyboard that was out of my price range, from their own website I would have to pay $240 + 60 shipping. WhatGeek provided me with the opportunity to not only buy the product on a big sale, but they also provided free shipping to Europe. I cannot recommend this site enough! Thank you!
Ordered two items, a rg40xxh which took a few weeks. But my rg556 took literally 6 days to get here. Both items turned up well packaged and undamaged. If you use the shop app it's easy to track to. I will definitely be using whatgeekuk again. And hopefully very soon thank you.
Shopping experience is great especially with money off codes delivery takes a while but worth it
Very good Product, fast delivery and great price for what you get. It is also a very easy way to play older games and even rom-hacks if those are your thing. Very good product, highly recommend this little device.
Missed my chance to get a speedier delivery but my device was delivered in 5 days. More than happy with my Anbernic and have enjoyed playing GameCube games on the go. Can't thank you guys enough.
Recieved the item and it seems to be exactly what was ordered. I am very happy with the item. There are plenty of retro games and lots of games from my childhood, brings back so many memories.
I've bought this emulator as a gift. Unfortunately doesn't have any games install, no sd card. Just a ruff instructions how to install the games which only a computer geek will know how to. The device itself look good and good build quality but the experience from new is dreadful.
Great company to buy from, bought a few things now. Shipping can take a bit one some things but that's probably because I'm excited and can't wait 😂. SP35XXSP arrived safely and in one piece. Solid 10/10
Great product at a great price. Slow dispatch though. With uk being in the website name, I thought the product would have been dispatched somewhere from within the UK. Would use company again. Took just under a month to come
Very happy with my purchase. I previously had the retroid pro 4 and wanted an upgrade. So glad I got the retroid 5.its stunning screen and very slick style. Only thing if say would have been nice would have been the delivery time but worth the wait.
It did take around 2 weeks to arrive however the product was exactly as I imagined and better. The delivery time is understandable as it's coming from the other side of the world.
If you like to game on the go or are sick of doom scrolling the miyoo mini plus is definitely worth every penny! There are no super Mario games on there bar Mario kart but definitely hours and hour me of great games to play on there. The classic arcade games on the base model don't run well but GBA and GBC work great. Would highly recommend!
Defective product, paid $74 USD to return shipping. Wasted $74 for this entire experience and it wasn't even my fault. Can I get reimbursed with the $74 I spent to return shipping?
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- Shenzhen, Guangdong, China
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Business History
WhatGeek was envisioned by a group of curious individuals who saw creativity as the seed quintessential for any innovation. Our team wanted to give this freedom to people across the globe while shopping for their favourite items online, whereby they can customize and create their unique gadgets out of hundreds of assorted elements.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members