Overview
The company enjoys a generally positive reputation, with customers frequently praising the high quality of products, extensive selection, and competitive pricing. Many reviews highlight satisfaction with the performance and aesthetics of items, particularly keyboards and gaming consoles. However, concerns arise regarding shipping delays, particularly for international orders, and occasional issues with product instructions and support. While customers appreciate prompt service in some cases, others have experienced frustration with communication and order tracking. Overall, the company demonstrates a commitment to customer satisfaction, though improvements in shipping transparency and support resources could enhance the experience further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Was really impressed with both the key caps and keyboard I bought. It took a little while due to shipping, however, this was expected, and definitely worth it.
Delivery was good and on time.Package too came as exactly as ordered. I would recommend whatgeek to anyone who intends to purchase a game console.However I think the console was quite expensive as compared to other sellers like Aliexpress.Overall the experience was great
No complaints, was a bit sceptical but order arrived no problem, they want 100 characters but have nothing else to say
Great little console with a vast choice of games included. I would recommend this to fans of retro games.
I ordered this item, it broke within 5 minutes and I was told I'd get a refund, I still haven't received this refund 2 weeks later.
Keyboard arrived within expected time, and works well, with excellent sounds and very nice design. The small screen on the keyboard is a nice feature- just remember to find the driver if you need it to display the correct time! The main issue I have is the quality it arrived in. There are very noticeable scratches in the metal of the keyboard, facing the user. This is very annoying to see on the keyboard, and if any solution can be provided by WG, I would be grateful and happy to update my review accordingly.
The product itself is great, the device is wonderful, the card it came with only sometimes works but I am luckily able to add my own games so doesn't matter too much. Shipping was extremely slow, and customer service didn't seem to understand my question or maybe english? I asked how long shipping would take as none of the tracking info worked, they either didn't understand or refused to answer the question, we went back and forth and i asked straight up 3 times how long it would take but nope, never got an answer lol it was actually a bit rude. I was so relieved when it finally arrived I was extremely worried i was being scammed at first due to the problems.
Great product at a great price. Slow dispatch though. With uk being in the website name, I thought the product would have been dispatched somewhere from within the UK. Would use company again. Took just under a month to come
If you are aware of the discord then you know there are some bad reviews on there. I emailed support asking for shipping tracking and they gave it to me, fine good, I then emailed back saying thank you sorry if any convenience because I saw the discord and there were bad reviews. The response I got was you've caused us inconvenience and we are cancelling your order. This is insanely bad customer support, you can't threaten to cancel peoples orders because they mention your Discord reviews. I got my order in about 20 days, five days more than shipping was predicted. The package itself was fine and I can't complain about the item as I like it, I will not be buying here again.
Places the order, did say it would take 2 weeks and arrived within 10 days. Communication in between as to where order was up to wasn't great. But the product is good and does everything as described.
If you like to game on the go or are sick of doom scrolling the miyoo mini plus is definitely worth every penny! There are no super Mario games on there bar Mario kart but definitely hours and hour me of great games to play on there. The classic arcade games on the base model don't run well but GBA and GBC work great. Would highly recommend!
The products overall are great no complaints really other than the@ and " keys being switched but I paid for express processing and I can tell you it was far from express and was promised a refund for it but never got it and due to the customer service being a joke of having to keep checking back on the chat instead of an emails or something I just couldn't be bothered to keep messaging about it
I waited two weeks for an update on my purchase but it remained as processing which I'm not going to accept as it is far too long to remain as processing. Once I emailed them in regards to the process they informed me they were out of stock(when were they gonna tell me that?!?) they did tho gave me options on how to go about which I loved and felt calm after. Since I live in Texas shipping took almost a month but it's a very pretty keyboard
The prices are really good, delivery is about 2 weeks and everything arrived as expected! The keyboard that i ordered is the best quality, and works flawlessly! Truly a great customer experience!
Keyboard came not broken and fully packaged, even though packaging was slightly damaged, did take a bit longer than 14 days for delivery
I had to wait a while even though I paid for a faster delivery method but my order got home perfectly and this Aula F75 Max is an amazing keyboard. I will definitely buy again here.
The gaming console arrived on time and in perfect conditions. I've used it since the beginning and it can handle all the games that I like. Very satisfied with my purchase.
Loved the options I had for my keyboard project. I've had some time with my keyboard now that I've built it and I'm very satisfied with the quality and experience. Just be aware that the order may take some time to ship and not to expect very quick timelines.
Faster delivery and excellent quality. Thanks. I will buy other items in the future. Faster delivery and excellent quality. Thanks. I will buy other items in the future.
Ordered the retroid pocket 5 and arrived pretty quickly! Around 7 days I believe. Item well packaged and in good condition when it arrived. Great service.
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- Shenzhen, Guangdong, China
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Business History
WhatGeek was envisioned by a group of curious individuals who saw creativity as the seed quintessential for any innovation. Our team wanted to give this freedom to people across the globe while shopping for their favourite items online, whereby they can customize and create their unique gadgets out of hundreds of assorted elements.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members