About the Business
WhatGeek has incredible things lined up for people filled with fantastic creativity. All the gadgets on our website will have unique designs, colours and features, allowing people to create something of their own. Our team is working hard to offer items in various categories besides customizable keyboards, mice and other accessories.
WhatGeek Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the high quality of products, extensive selection, and competitive pricing. Many reviews highlight satisfaction with the performance and aesthetics of items, particularly keyboards and gaming consoles. However, concerns arise regarding shipping delays, particularly for international orders, and occasional issues with product instructions and support. While customers appreciate prompt service in some cases, others have experienced frustration with communication and order tracking. Overall, the company demonstrates a commitment to customer satisfaction, though improvements in shipping transparency and support resources could enhance the experience further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
On the website it indicates that delivery would be between 5-15 days. With this is mind, and wanting to receive the order as a Christmas gift, I made sure it was ordered with plenty of time. However, the order status didn't change for a week. When I emailed whatgeek I was informed that it was out of stock and wouldn't be dispatched for a few weeks. Eventually it was delivered 3 days after Christmas day. The gift was still well received but had to be given late.
Excellent products, easy process! Would use again. Great that there is a Discord channel too
Took a bit long to receive but worth it
I am guessing it's due to the Christmas time
Very happy with the product I bought to make a silent keyboard. I trust the reviews and the quality of what the company produces. Would buy again if I'm making another keyboard.
Excellent product but slow delivery times from China.
Hi WhatGeek, I had the honor of ordering from your site thanks to a great deal I had found. The ordering process was smooth and received proper updates. However when it arrived to the U.S I noticed it was shipped via PiggyShip. I had never heard of that service until ordering from your site and decided to look it up. This shipping partner has terrible reviews throughout every website I looked at. I was getting very worried that I wouldn't be receiving my package like the other users but thankfully I did.
I recommend you use another shipping partner within the U.S, as PiggyShip does not seem to be reliable to a lot of people who get packages through them. I'm thankful I must've been one of the lucky ones that didn't have any issues, but I do plan to order from your site again in the future but I don't want the worry of having something delivered by a terribly rated shipping partner. Just something to consider.
They are answering every questions with kindness. And selling great stuffs thanks a lot
Rocky start but got there in the end I'm happy with my products and apreciate you getting it sent eventually. But you need to be a little more transparent with your customers put things plainly and boldly. Hopefully you take im this criticism and apply it to your brand!
I mean it meets the standard of any shopping experience I've done nothing special 🙃
Everything was packaged very well, arrived with no damage for international shipping, arrived in time, pricing was best available
I paid for priority shipping and processing however had to follow up and email over a week later as my order status had not updated. Once I chased it it was sorted but can't say I was impressed with paying extra for priority which I didn't get.
Great experience, the keyboard is lovely and it arrived quite fast!
The discount afforded was really appreciated and considering the keyboard (Lofree FlowLite) came from overseas I was really impressed with how quickly it arrived. I am very happy with the keyboard and service and look forward to using WhatGeek again!
Ordered a gamesir cyclone 2 🎮 on sale. Received it within the three weeks stated brand new well packaged. Would recommend.
As described, fast shipping received in good order. Didn't have to contact support so I'm not sure how that works out, but thankfully all okay.
I brought this for my partner for Christmas let's just say he's so obsessed!
It's been more than a month and I still have not received my package.
Excellent service, couldn't fault it. Quick delivery from China. Product as expected. Would recommend
First time mechanical keyboard buyer: had hope this one would go along with some custom keycaps I had for awhile and it does! The light baby blue surface is in this pleasing matte application. But of course, the typing experience was what stood out more, I can't go back to regular keyboards. The sound is so creamy and marble-y out of the box and the switches feel so smooth! I had to switch them out on the letter keys tho since I prefer the typing experience on tactiles. Overall I'm glad I made this choice for my first keyboard. Now I just have to figure out if I can customize the knob as well since it looks like it can be easily swapped out. The lights are fun too but I usually prefer to keep them off.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Electronics Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members