Western Union

Western Union not able to bet MoneyGram western is
Company never send money trough this company
The rate is very expensive

I recommend MoneyGram way chep

I had my dad transfer money overseas.
He asked for the bank account information, first and last name and money on bank account or cash.
When going to a money exchange the next day, the tracking number gave a blank page.
So I went back later that day and it still gave a blank page. I went to a western union exchange and the tracking number gave a blank page.
I went back to the western union later, the number gave a blank page and the employee told me to wait 24 hours. I didn't think that was the issue, but I waited.
The day after I went back in the morning and the number gave a blank page. The employee told me to come back at 2 pm.
When going back at 2 pm the number gave a blank page. The employee called someone and they told me to contact the sender. I messaged my dad.
Later that day I searched online for a solution. I couldn't find anything and called western union. I asked them about the transfer. They told me it was available in the country of receiver. I told them that I was at a western union location at 2 pm that day and it gave a blank page. They double checked. They told me that the country of receiver was incorrect. My dad had entered the same country as of sender.
I told my dad to change the country of receiver.
When going back to the western union, I showed them the receipt. All they said was 'no'. They thought I would simply go away. I didn't. I stood there while calling my dad. He said he had send another receipt. So I showed them the receipt. When initially going the western union I had to fill out a form. Now I had another receipt, I had to fill out the form again, just because the tracking number was different. All the other information on the form was the same.

I had to do all this bloody effort in order to get the bloody money.
MY ACTUAL GOD. Western union is a JOKE.
This company and its employees are professional at being amateurs.
I rather drop dead then ever use western union again.

DO NOT USE! Money order value depreciates(goes down)! They steal your money! Not worth amount you pay!

I called Western Union on February 7,2022. To ask a question on about to make sure that I filled out the form correctly before taking it to the Notary Office. The Latino male just said, "Just notarized both front and back". I was like wait a minute. He didn't understand what I asked. I repeated the same question slowly hoping that he will understand. He repeated the same answer, "Just notarized both front and back". I asked, you mean I should notarize both back and front of the form. There's nothing that says, notarized the front. It says, fill out and sign. He repeated the same statement "Just notarized both front and back". I just said, thank you and he hung up the phone.

They hired Employees, they can't speak English very well and don't know how to answer questions that Customers ask over the phone. They hung up on Customers because they are frustrated, don't understand the questions that are being asked, and at the same time, given the Western Union a bad reputation because the Company has failed to make arrangements for these Employees to English classes, so that can learn how to speak properly, and answer questions at a professional level.

Solution: Find an ESL Program for these Employees and pay the Fees for them to English Classes twice to improve their General and Business English skills. There's no excuse for them to messing up over the phone. Telling these Employees what to say over the phone, like that Latino man who "just notarized both front and both" is just rehearsing a statement to use over the phone for the day. That's not speaking English, because at the end of day. That employee didn't really help customers over the phone. Western Union is paying Employees to repeat statements that they don't know it means and they are not learning the language.

After I received an email regarding an unsettled transaction and money had been returned by the receiver's bank to Western Union and Western Union refund money to my bank account and transaction between me and Western Union was done. Then I used another option to send refunded money to the receiver and I sent the refunded money from my bank account by direct wire transfer to the same account to the receiver's bank. I don't have any control or information on the receiver's bank.Then 43 days later Western Union asked for the money back, I received an email from Western Union: "that it was an internal error that caused the transaction to be completed and also being refunded". Based on misinformation by the Western Union, I am sending the second payment to the receiver's bank. It's not my responsibility to recover any money from the receiver's bank if any was mishandled by the Western Union.
Western Union executive resolutions department made a clear decision: "Please be advised that this won't bring any legal implications to you", but the Risk Collections department threatened me "outstanding balance may be sent to a Third Party Collections Agency and your credit score may be affected"
The Company does not solve the problem after filing a complaint with CFPB and email to Global Customer Engagement Director Agne Domarkiene, Executive Resolution Lisa Baker, President of Consumer Money Transfer Khalid Fellahi.
After more than 170 years in business, Western Union is no longer reliable and can't be trusted.

Do not use Western Union! They cancel your transactions for no reason. Use another wire service!

I have sent over 30 emails to Western union, fraud branch, online enquiries, advocate service.The complaints are in reference to supplying the information to authorities in USA, in regards to the scamming network that is world wide. This scam originated from a online romance scam that cost me $120k AUD of which $80k was sent through WU.
15 of the emails are not even opened(email tracking), the only reply I get is, the case solved.
I have reported to Office fair Trading, Australia as an international company…

I have reported the matter to the following agencies with not one responce:

FBI
INTERPOL
WESTERN UNION
ANZ BANK
CIMB BANK (MALAYSIA)
OFFICE OF FAIR TRADING (AUST)
FEDERAL POLICE

Cyber crime is a growing industry, so much so, that Interpol is building a complex in Singapore to deal with the cyber crime coming out of Asia-pacific region.

Before comments are displayed saying what a fool I was, they deceived 4 banks.
I am just a dumb grunt what chance do I stand.
They are even able to manufacture false bank sites to show the funds which were the subject of the scam.
The security firm that was supposed to be handling the money acquisition is WORLDWIDE GLOBAL SECURITY COMPANY, scam also.
I guarantee I lost much more than money.

USELESS! ALWAYS CANCELLED MY TRANSACTIONS WHEN IT ALREADY MET THE STANDARD.IT CANNOT HELP FOR EMERGENCIES. SLOW PROGRESS $#*!ING $#*!!

Spent over 5 hours trying to receive money sent from FL to AR. Never did receive the money! Waste!

I was trying to transfer money through Western Union online. But it is not letting me to transfer its asking me to use another method to transfer. I called my bank and they told me that it shows nothing at Bank's end if any transfer was initiated or cancelled. So they asked me to contact Western Union instead. I called Western Union spoke to 3 different people. Spoke to Tanya first she was helpful said I have to go to WU physical location to do the transfer. But I wanted to do it online then she transferred me to Sharlene or Sharlee such a rude representative. People like her leave a bad reputation for the whole company. She was very rude. Was not even answering my question. Seems like she was not even understanding what I was asking. WU should get rid of such employees. Then she transferred me to Mavick who was very helpful and was able to answer why I was not able to do the transfer. Please I request WU to keep employees who understand customer's issues instead of wasting our time. Please get rid of employees like Sharlene who are leaving a bad reputation of the firm. Date of Call March 4th 2021. Time 5:23PM PST.