WeddingWire

Wedding Pro is a nightmare. In short RUN. They claim "we do not offer any promises on performance of vendor advertisements" but yet they share numbers that are drastically exaggerated when trying to get you to sign up. I was told I'd receive 15-50 inquiries per month as a videographer in the Chicago region and that as my account developed better SEO over time, that number would increase. I am now 5 months into my 12 month contract and have received no inquiries for over 30 days. I am working on taking Wedding Pro to small claims court on grounds of false and misleading advertisement with intent to sell goods and or services.

Please stay as far away from this company as possible. You will regret ever doing business with them.

Wedding Wire allows Customers to write reviews that paint a picture of someone being a sexual predator with no proof. Even after being presented the facts, they still refuse to take down a review that is a complete lie. And just in case happens, buying advertising to have a review removed is not a solution, it's called a ransom, just in case it happens. I was once told I didn't spend enough money. Which explains why some vendors only get positive reviews. I also bought leads from them early on but no luck. In fact it is my opinion they were made up. They allow competitors to post reviews so any bride depending on getting good services from their Vendors, might want to consider other local options like local Wedding Planners! They don't always advertise on the Wedding Wire and the Knot.

Weddingwire took down my legitimate complaint against a company i had been in negotiations with for a month. My negative review is because the company baited us with a contest discount and then pulled the rug out from under us and canceled our contract without notice. Weddingwire claims we are not their client so they removed our review. Consumers should be informed of what they may expect before they waste their time with a company that is dishonest and unprofessional.

Joining Wedding Wire has been the best decision I have made for my wedding officiating business. I have a constant stream of inquiries coming in and I have even hired another officiant to work for me when I have double bookings.

Sending contracts online has made my life so much easier, and I absolutely love the pro tools that Wedding Wire provides for managing inquiries and bookings.

Wedding Wire has definitely given my business the boost that it needed. I look forward to a long fruitful relationship!

Officiating at weddings is my passion. I love being in this line of work from the planning stages with each couple, to the rehearsal, to the actual ceremony on the wedding day. Being a part of WeddingWire has helped me develop my individual style and build the confidence to interview couples, meet with them and help them design their unique ceremonies. I have been with WeddingWire for three years and have watched my practice grow from three weddings the first year to twenty two wedding ceremonies this past year. This has been a successful partnership for me with guidance and friendly advice available every step of the way.

My business has a premium account with Wedding Wire and we will not be renewing at the end of our contract. I suspected after a few months that Wedding Wire generates fake leads and click thru website numbers come from account reps who are required to click around our actual website. After reading many other reviews on Pissed Consumer and here on SiteJabber, I am convinced that my suspicions are accurate. In 6 months, I have had a handful of "leads" actually respond. I will go weeks without leads then get 3 or 4 in a single day which is highly suspect. I receive notifications of new reviews for my business, but when I pull up my storefront, they're not there. When I asked Wedding Wire about this, they say something must not have been completed by the reviewer and offer no other solution. This is a waste of my advertising budget. Vendors use your funds more wisely and do not pay for Wedding Wire space.

As a vendor (I'm a wedding photographer), I love all the features that WeddingWire provides so that I can really show potential couples what our business is all about. I found the support network to be amazing - they were willing to make monthly scheduled phone calls to help me get everything set up and running as smoothly as possible, and then check in to make sure that I was getting the results I wanted. I've rarely experienced this level of customer support anywhere, and definitely not with any other print or online directory I've been involved with. I know my couples also really appreciated being able to read reviews and get so much information about different vendors in their area, all in one easy to use, well-designed place. Would recommend WeddingWire for sure!

I really love how organize this hectic wedding planning has been because of the help from wedding wire and their great reviewed vendors, which is a must for me. Also I had a great experience with Amanda one of their concierge, who took care of me regarding setting up room blocks for my guests. She was amazing communicating, always on point as well as patient with us and got it done. Can't wait to continue using wedding wire's amazing services until my wedding comes and goes lol. Thank you WeddingWire.

Today I paid my last payment. Stay away from this company! 90% of their leads are fake self generated. Every bride says the same thing. All their phone numbers are automated answering machines fake numbers. When coronavirus hit they did nothing to help the vendors. Spent over 4500 for one year. Booked two weddings. Absolutely it is definitely not worth the return. I feel like a complete for using this company! Lots of scams! Wedding Pro is the main company doing business as The Knot and Wedding Wire.
I will do everything I absolutely can to get the word out about these companies. They are ripping vendors off!

I am a wedding photographer in upstate New York and throughout New England. I have been with Wedding Wire for several years; with paid advertising for the past three. Without question, I have been absolutely delighted with the level of customer service and return on my investment. I primarily use Wedding Wire to showcase reviews for potential clients. This has directly led to dozens of bookings each year for my company. Ive had the pleasure of working closely with Dave Berman (at Wedding Wire) who is a champion with everything. He is simply amazing. With all my questions, he is always prompt with answers and beyond helpful. Nowhere else online have I had such an outstanding customer service experience. So impressed. On a personal note to Dave, thank you for being such a wonderful professional to work with and for making my job so much easier.