I advertised with WeddingWire for many years. My company did receive quite a bit of good-paying business through WeddingWire's leads. Business that was invaluable in helping my business grow. But here's the catch - AS A VENDOR, YOU MUST DO ONE OF TWO THINGS TO GET ENOUGH BUSINESS ON WEDDINGWIRE TO MAKE YOUR SIGNIFICANT INVESTMENT IN A WEDDINGWIRE AD WORTH IT:
1) Pay additional for a "spotlight ad", which makes your ad expensive - by that I mean triple the cost of a comparable ad in an online marketplace focused on corporate event vendors instead of weddings. But the "spotlight" ad is guaranteed to always show up on the first page of search results for your city. That's how I got enough business through the years to justify the cost of the ad.
-- or --
2) Pay for a "regular" ad, offer prices low enough that you have no hope of doing freelance wedding work full-time and making a living. If you're a "weekend warrior" who wants extra money then this approach will work for you.

These are really the only two avenues I've found over the years that justify the cost of the WeddingWire ad. All other vendors who are paying for a "regular" ad (one that is not guaranteed to appear on the first page,) and who aren't showing up in results from filters used by bargain shoppers to narrow their search,
are probably not going to see enough leads to justify the vendor's significant investment in a WeddingWire ad.

Online marketplaces like WeddingWire are two-sided marketplaces. Meaning WeddingWire has two different types of customers: People planning a wedding who use the site for free, and vendors who pay a relatively significant amount of money (compared to say, paying for a robust Google Ads campaign) to advertise on the site. Before WeddingWire was purchased by their biggest competitor, TheKnot.com, the site was better - though still not great. Before the sale, my WeddingWire salesperson, in a candid moment, admitted that the employees at WeddingWire have internal arguments over who is their more important customer base - brides and grooms, or vendors? The salesperson said that the brides/grooms ultimately won this internal battle for the main focus and attention of WeddingWire employees. This makes some sense from a business standpoint- where would WeddingWire be without the brides/grooms that provide leads to the vendors, after all? However, for the amount of money you pay as a vendor for this service, it's obvious to vendors that you are not WeddingWire's first priority, even though vendors are the ones who keep the lights on at WeddingWire.
-- In many categories in the larger cities, WeddingWire takes on way too many vendors. In my city there are about 1200 photographers listed, for instance. People planning a wedding are confused by so many vendors, and that's why the first page of listings is the only place to be to guarantee a decent lead flow.
-- Vendors must sign a one-year contract, paid monthly. If the vendor isn't happy and tries to cancel the contract before the year is complete, WeddingWire will file a court claim for the unpaid amount to finish out the year. In this way, advertising on WeddingWire is more like signing a commercial lease for office space than signing up for a monthly online subscription fee. This fact isn't hidden from vendors by WeddingWire, but you do have to read the contract before signing. This is an unusual business model for any online business in 2023, since most online subscriptions that you can cancel at will. WeddingWire has been around for a long time, and this business model for online marketplaces is old-fashioned.
-- This one is important. If you don't get enough leads, your assigned WeddingWire sales representative is trained to blame you and the look of your Storefront, or the number or enthusiasm of your reviews. This interaction with a WeddingWire sales rep that I mentioned above was only the one time in many years of advertising that anyone at WeddingWire heard my complaints and admitted that I may have a point. The "blame" can sometimes be helpful - WeddingWire assigns someone to call the vendors who complain about lead quality or frequency to coach them through the process of sprucing up the vendor's Storefront on WeddingWire. But that's the most you will ever get if your ad is not working for you. Ever. It's not a real relationship with someone who cares about the vendors.
-- Similarly, WeddingWire will never take a negative review down, nor coach a bride to write a more fair review (the way they coach vendors who are unhappy to improve their storefront.) WeddingWire does arrange the reviews in a flattering way for the vendor, with positive reviews closer to the top. But I've had a small handful of vindictive brides who were pissed about one thing that wasn't "perfect" on their wedding day write scathing reviews with many falsehoods that WeddingWire would not do anything about. All WeddingWire will do is coach you to counteract the negative review with good reviews from your happy clients. This is easier said than done. Most brides are exhausted and moving on to other things (like married life, a new career, family planning, etc) as soon as the honeymoon is over. Additionally, if your clients are the type to spend a lot of money on a wedding, they're probably super-busy professionals or grad students who don't typically write reviews. So having a clientele that can support you financially as a wedding vendor is actually a curse when it comes to getting positive reviews. I found I had to offer the happy brides some type of incentive to encourage them to agree to write the review.
-- Like many others have said, there are a good number of fake leads that vendors get through WeddingWire. But unlike others, I don't blame WeddingWire for this. There are just a ton of largely foreign scammers preying on eager wedding vendors with the "I'm planning my wedding at the last-minute from [fill in foreign country], and I'll be in town soon, and I will send you a check ahead of my arrival" scam. (The check turns out to be fake. The "customer" has written the check in an amount that covers multiple vendors, and they act like it was a mistake. They request that the vendor forward some of the money to a different vendor -- who, of course, turns out to be the scammer's friend. The scammer hopes the vendor's bank floats the fake check for a few days before actually trying to withdraw the money from the fake account, and meanwhile the scam happens.)

For awhile, wedding clients were searching for (and booking) almost all their vendors through Instagram hashtags. Luckily, I've noticed a return to normalcy as clients realize that Instagram is mostly not reflective of reality. WeddingWire is still a solid lead source if you follow my advice above. If you don't have the money to afford the Spotlight ad, knowing the ins and outs of SEO and paying for a Google Adwords campaign may be the way to go for you. I recommend Adam Clarke's book "SEO 2023" for an easy-to-read but knowledgeable path to juicing up your SEO tactics and getting leads through Google. Good luck. The wedding business is hard. I wish you all the best.

Apparently you can't leave a truthful review about a businesses unprofessional business practices anymore, anywhere. CANCEL CULTURE RULES SUPREME IN REVIEWS these days! If the review is in anyway negative or not the desired rating of only "5 stars", it gets removed, you get canceled. How dare someone say anything negative about an experience with a business. How dare you challenge them. How dare you point out areas that need improving. Let's just live in a world that is all sunshine and roses.

How do you warn other potential customers to be careful if you can't leave a 1 star review on a business and the quality of their product or customer service level? Does a business think they should only have 5 stars reviews posted and bully anyone who leaves a 1 star review to take it down by threatening they will sue you the customer? Wow, who does this? And why can't a person leave a 1 star review online without worry of being threatened, if they simply did not receive the product they were promised? Owners who only offer up excuses and blame the customer for everything that went wrong are not good business owners and will not be successful in the long run. When you hire a "professional" to do their job, you have an expectation they know what they are doing, but if they don't, hey don't worry, it's not their fault, it's all yours as the customer and they will be sure to point this out to you and take no responsibility for their part in it.

When you are spending $1000's of dollars on a service, and you do not receive what you paid for, the Alberta Consumer Rights Acts protects the consumer regarding bullying from a business/owner from having to remove a negative post. In fact, a business cannot include in their business contract that "you, your family or friends" cannot leave a negative review. That is actually against the law and if a contract includes this, it makes the contract void. Business owners should ensure they know this before putting it in a contract or they could be out $1000's of dollars should the consumer decide to fight it.

I thought this forum was created to be able to be truthful and honest about the service you received from a wedding business, especially when said company threatens you repeatedly to remove a 1 star review or else. I'm still shaking my head. After leaving a review, this business made horrible, threatening, untruthful remarks and called my family members liars, in their online response on their website. A review was also posted on WeddingWire regarding this business, but WeddingWire removed it. I find it laughable that they make you agree to the terms and click a box to state that everything you are writing is truthful and yet, they make a judgement call based on the little information you were able to give, and decide if you can leave a review on this site, and be judge and jury to decide if you are telling the truth or not. Again the reviews become unreliable if they are being filtered like this.

People should be warned about businesses like this and their bullying and completely unprofessional tactics. If Weddingwire wants to be an authentic and trustworthy website, you should allow all reviews that are within the guidelines of leaving a truthful, accurate review, positive or negative, that is life, that is reality. The 1 star review posted for this business was accurate, fair, truthful and in no way slanderous, only facts were stated with proof that could be provided by voice messages, email exchanges, the final product itself being subpar to say the least, so we are not sure why this one was taken down. It's a shame!

In my experience, a business owner who reacts with a long response that is full of name calling, blaming the customer and idle threats is walking a thin line, and the review should be posted to warn others from having the same experience. This business can be assured that we will put the word out to our many family and friends that they should avoid hiring this company at all costs, and no, this is not illegal as you said it was as well. We just want to ensure others won't be out $1000's of dollars with nothing to show for what should be the most important day of your life. The results don't reflect the reality the day and one we can't create all over again. Seriously just so sad!

I'll be curious to see if this review is taken down or even posted. I've not listed a single persons name or business name on purpose. I have not made any type of slanderous statement, only told truthful facts which there is backup proof for everything said here. This whole online review process has become a joke for many consumers who have been ripped off, threatened and had other tactics used on them to "encourage them to take down a review or else". It's disgusting to say the least! We certainly don't put much stock inonline reviews any longer because I don't believe that a business with only 5 star reviews is real. It's just not reality! I'll go with the word of mouth recommendations moving forward and we'll ensure that our family and friends hear the same.

Business owners out there, learn how to take criticism, learn how to treat your customers, offer quality product and customer service, and you will thrive. Check this site out at how you should respond, it will help you in the long run! https://openvine.com/small-business-internet-blog/how-to-handle-negative-online-reviews-tips-for-small-business-owners/. The business owner we dealt with could sure use this advice!

Reply to weddingpro from a vendor:

Thanks *,
I appreciate you being honest and obviously you just work at weddingpro.

However, a company should not need vendor to sign a 12 month contract if they stand behind their business model and vendors wouldn't wish to have to "leave" or discontinue service unless they are not receiving the amount of inquires promised (per multiple reviews found on google, chrome and firefox to name a tiny bit).

Also, the verbiage used within the reply "have time for couples to go with competitors" is a sales reply taught to CS individuals when they do not have an honest reply.

Businesses/vendors loose couples when they do not "fit, offer less, or charge mega prices for their services" hence why consultations should be had. Couples SHOULD review and research all vendors. And if they find a better fit…. They should be able to select the better choice.

I'm sorry Weddingpro's business model is all wrong. It pushes big money vendors so they can make more income forgetting the real reason to be in the wedding business to start, which is to help couples. Also, something this world right now needs more of…. HELP.

We were already offered monthly price ranges from $180 a month to $225 a month which also means "CS agents have the ability to change pricing" depending on which vendor they like or want more. This also reflects on the number of new accounts brought in by the CS agent (sales).

Listen, I am not trying to come down on you personally. The point I am trying to make to "weddingpro" is that they need to be more focused on "doing the right thing, helping others and focus less on making money only".

I understand this will never probably change, big time companies forget where they came from. They stop helping small business and worry only about lining their pockets

I truly hope down the road, Weddingpro gets reminded. All businesses had to start at the bottom.

At this point, I'm sure you're rolling your eyes and just hit delete. Everyone has a choice. And vendors have a choice to advertise with companies that have the same "like minded" business model. My husband and I are successful because we "pay it forward" we help where/when we can. We promote other vendors and venues above our own business. It takes a village and we are proving that one couple/venue/vendor at a time. That's why we are booked. We put our couples FIRST… and not dollar signs.

I wish weddingpro did the same thing. We all cannot "fit" in the same box. We all cannot charge (nor wish to)…. Big money just because the word "wedding" is mentioned. It's not about the money for us (we both have full time successful careers already). It's about "helping others"…

*, delete if you will or disregard… but I hope this email finds the "high ups" and reminds them what this business should be about.

Helping couples/vendors find and receive the wedding of their dreams.

Thank you for your time,
One love, One heart
Tori Reigle

*Personal information redacted by admin

I called them inquiring about their services and rates. They started raiding my phone after I asked them many times to give me a few months to think about it as my business is new. They kept calling with some excuse or another and kept bothering me to sign up with them for approximately $150/mth but caving and saying ok, it was $195/mth. I said that it is too much and I cannot afford, would you know it... they persisted till I signed up with them.

After a few weeks we fell into serious financial problem and emailed and repeatedly asked if I could cancel as these are hard times and I really cannot afford them anymore, I even told them I have a 2 year old to take care of. I am not even conducting my business anymore due to our financial problems. The same person who wouldn't stop raiding my phone is now unreachable after weeks of contacting her. The whole time (so far 5 months) I had their service, I only got one real lead and the rest were fake. I know they're fake because all the leads were in the exact same format with just a few words replaced, and when you reply, it's someone trying to scam me by offering to send ridiculous amounts of check and trying to get me mail the surcharge to them (about 2/10)... ya ook! Or just a ghost (about 7/10). I thought there was an automated format for people to use to reach out to vendors but there isn't... just a format for this company's "Fake Lead Department" to use regularly! Spoke to many people and all agree with their experience of fake leads and scammers from this company. They are definitely involved in illegal activities! I wish I can afford a lawyer to hire and investigate in these unethical practices!

Now after a few months of being ignored by them I had to report my card lost when I did, and after one missed payment... they started raiding my phone again and my email! Now they force charged my bank account somehow even after reporting the card I provided them as stolen... how is that even possible?! Now amidst COVID pandemic and unemployment, I have a NEGATIVE bank balance with a toddler to look after! They are very unethical company with blatantly ignorant illegal activities!

If some lawyer sees this and would like to sue them, I would like to get involved. I am in an extremely difficult situation with a baby in our home because of this company, and all of our struggles seem to be a big joke for these criminals!

I run and operate a DJ and Lighting business (DA Productions DJ and Lighting Services) that has been
Doing business with WeddingWire since 2009.
When I had started advertising with WeddingWire I liked their approach in working with vendors and
Providing a personal concierge like touch in helping grow my business.
I used to get calls with support on how to improve my website so that it stood out and marketing
Suggestions and ideas (even if it was just them up selling their own ads). I loved getting their
Professional feedback on their impression on what I might try for my specific business approach.
The other thing that I was driven to with WeddingWire was the technology that their platform provided
Which was quite different from other advertisers for the wedding industry, like The Knot, which they
Had stronger branding, but their marketing and website was more like we were still in the 1990.
But now that these two companies have become one in the same, even know that the run as different
Brands – they are referred to as "The Pro's".
Unfortunate as they have grown, WeddingWire has really forgotten about their individual business
Owners and the sponsors that have supported their growth over time. In doing so, they have lost all
Aspects of what drew me to their business model and made me proud to be a member with their
Network.
This year, for the very first time when it was time to renew my contract with WeddingWire, no human
Person ever reached out to me about discussing my past years performance on their platform. No one
Asked me about feedback weather I was happy in the direction and support I had gotten or about how
Satisfied I was with the overall direction I had been given by their expert's.
What I did get is a renewal bill.
That showed me that even know I had been a loyal customer of theirs I wasn't important enough in
Giving feedback in supporting my business that I pay a lot of money for.
Their overall site is the bridge of getting clients in front of the right vendor for that perfect match.
Why I dislike The Knot...
I had advertised with The Knot for about two years at a very expensive price, but I did get a good result
Out of my investment at least for the first 18 months of doing business with them.
When I had made the decision not to move forward with renewing their contract in 2014, I had a
Dispute with the rep who had made a communication mistake and was charged for the next year worth
Of services.
After filing a complaint about the charge, I was able to prove that I had supporting paperwork that said I
Would not be continuing in advertising with The Knot. In return, they removed all my reviews and
Acknowledgment of winning three Best in Wedding and as of today, I still don't show up anywhere on
Their platform.
My whole point in writing this is the belief in providing OUTSTANDING CUSTOMER SERVICE and the
Review process which is what matters to me. What past client felt like after their special event and
Sharing it with others. Therefore, now I'm doing just that in a review.
One of my first jobs was with Nordstrom's where I learned about the approach in giving a great
Shopping experience to every customer who walked through their doors. I learned and grew with
Nordstrom and have nothing but respect for what they did for me throughout the years working for
Them.
When I left them, I never forgot about what made them so different from other retailers and have tried
To walk the same walk as I did when working for them.
That means again making sure that the clients that hire me, are given 110% of myself in making their
Special event all about them.
I feel that I have lost that relationship with WeddingWire and The Knot and feel like others should know
And learn that your only as good as your last review on what the client experience was when spending
Money for services.
People shop with people.

I signed up for Wedding Wire with the intention of using their free services. After so, I got bombarded with calls at work and emails asking to schedule a "Welcome Call" so they can "Verify" my account. I had no intention of buying a paid membership when I scheduled the call, but the lady sold it very well - seemingly with interest in helping my small start-up business - with her terms on leads, page traffic, and revenue. I agreed to the lowest available package and she pushed me to pay for it through the phone by informing me that the "15% Off Discount" she got from "her boss" who apparently was close enough to hear the whole conversation was only available at that time. That was my first mistake.

Second mistake was not looking into their services deeper prior to the call and being sucked into their sales pitch. If you look pass all the paid Ads that they have of themselves and several other pages from their own website, you'll see the reality of it all - all the people who they have wronged through their services, all those who have lost their money to empty promises.

Third mistake, After the call and payment of the initial first month due, I was surprise to receive an email that indicates "fixed initial term of 1 year" which I did not remember her mentioning. She repeated the 12 month payments but I did not remember agreeing to paying for a closed 12 months. But she insist that we discussed it. I agreed to paying month to month and maybe canceling if I don't like it, that's what I understood.

Fourth mistake, after searching everywhere for a way out I realized that I have been victimized by them as others have been. Countless complaints from people who have more expensive membership packages than I do complaining about their empty promises, lack of follow through, and zero customer results. Wedding Wire is fake reviews, fake leads, no assurance, 1 year contract trap - not at all small business friendly. After so, 2-3 Hours after talking to my "representative", I sent her an emailing with the intention to cancel my membership. Not a days, a week, a month, or months after... only 2-3 hours after I paid.

Ok, maybe if you are a big business, with money to spend to be on the first two pages, heck maybe even the first 3 options - then ok maybe this website is for you. But for a small business trying to build a potfolio, you are wasting your money on them.

After endless emails, between the representative and her supposed manager - them just repeatedly telling me that there was no way out of the contract despite the fact the I asked to get canceled only 2-3 hours after I paid for it. Still trying to sell the service and acting as if they acre about the state of your business and have only the best intentions for the terms that they go buy. I gave up on them, they are just leeches trying their best to sell their services.

I am hoping to find a way out of this mess without ruining my credit, losing all the money, or getting sued.

How not to run a business. I used wedding wire last year. I liked the concept behind the platform and how they seemed to run their business, I also liked that they promised to filter out a lot of junk. I wasn't going to hold them to the 30 clients they claimed I could get but I was hopeful it would bring in more then it did which amounted to 1.

When I realized said service wasn't working I reached out and voiced my concerns. I was given some tips to try to convert these leads to paying clients. The tips didn't work. I reached out again with my concerns and was given the same response. I asked that they stop charging me for the service to which they refused. I was to busy to deal with this further so I left it. I then got asked if I would like to renew my contract but at the time I was in the middle of all my Christmas orders so I simply responded with No, have a great holiday! Today I get an email:

"Thank you for your reply. I am surprised to see you would like to no longer continue. We also received very sweet personal messages from bride 1, bride 2, and bride 3, saying they used blank to find you. What is going on?"

Bride 1 and Bride 3 didn't use this service to find me, bride 1 met me at a wedding show 3 years ago, 2 years prior to me signing up for this service and used my service numerous times before booking me for her wedding. Bride 3 is a good friend of one of my good friends. I emailed back stating that I was unimpressed with their customer service and how they had handled my interactions with them, let them know that their service wasn't worth it for me and that of the 3 brides that they think I got from them 2 were not the case. Ultimately it cost me more for the service then what I got out of it and wasted hours of times chasing leads that went no where. I got an email back calling me disrespectful and telling me they would let me cool down before emailing me some tips and tricks for converting leads to clients.

I was going to respond once again. I talked about how I had zero desire to leave a bad review of the company because many reasons could amount to why the service was no good for me. My main concern was their customer service was ultimately lacking and I felt they cared more about the money. I was going to question them calling a paying customer disrespectful especially one that reached out for help on how to make the service work for me. And then I got a lead. My spidey senses were tingling so I searched the email address and phone number in google. The email went no where and the phone number was for an escort service in my city. I didn't end up sending the original email, I let her know of the email I had just gotten. They promised valid leads and ultimately many of the leads weren't valid. I got told she doesn't appreciate my remarks on her integrity.

I will not recommend this company to ANYONE. I think their service would be fine if you are using the free service, I am sure their service works great for many as well. But if you have any intentions of paying them be aware that their customer service is APPALLING. And I am not the first person they have gotten "mad at" and been... for lack of a better term "disrespectful" to for simply not wanting to renew their membership.

BEWARE THEY ARE A SCAM! We are a small photography company. I was very hesitate about signing up with WW. I wanted to make sure that if it was not working for me I could not continue. WW assured me that if I did not have a booking thru them within 6months they would refund me. NOPE. I have been stuck in a contract with them -going on 7 months now. I have asked to be let out of my contract and they WILL NOT LET ME. They certainly do take care of the customers they have had a long time. Making sure they POP up first and my ad is stuck back on page 4. If you have a very unsatisfied customer why would you keep them on the hook? I'll tell you why... because they are a SCAM. It is the only way they can make money. BY making small business sign up for a contract to force them to pay for something when they are not happy. Otherwise, why not end the transaction. Forget the 7 months at $120 lost and gone... forget about that... just how about STOP hitting me up for something that is clearly not working. I have correspondent with Danielle S. Several times about all of this. Waste of Time! All she wants to do is "cover her butt" by making sure she gets the call / email in to SHOW that she has reached out to me and offered suggestions. WHAT? Suggestions: what a joke. They tell me I should upload this pic first and try that pic as second. Unhelpful. How about let me out of the last 5 months of scamming my money. But if your a "scam" company you are used to this... which clearly they are. Danielle S said well... I see you have had clients write to you on WW... did you follow up with them? Of course I did... What happens is this: 1. About once every 60 days I get an email from a potential clients saying: ---please let us know your rates for wedding photography. Random email sent to probably 30 vendors. BC my rates are right on the WW page. As well as my website which has a direct link. So the emails are just MASS EMAILS and I do reply. AND then I follow up 4 days later. Then I follow up 10 days later. Then I call the phone number and follow up again... NOTHING! NO BOOKINGS, not even a conversation. IDK if these emails are FAKE ----that is what I have been told by others. IDK if they are? BUT I do know that after 7months of being on WW I have not received one booking. I do however advertise on FB and I have been able to get about 1 wedding a month at 1K plus. Thank goodness for FB. DO NOT WASTE YOUR TIME/MONEY ON WEDDING WIRE. You will be so sorry you did. Ohhhhhh and hey WW don't bother "replying " with a response to contact you at *******@wedding wire... Been there... done that... You guys are worthless...

Brides to be or anyone looking for helpful, positive, constructive advice related to weddings - do yourself a favor and STAY AWAY from Wedding Wire! If I knew back in January when I became engaged, what I know now I would have hitched my "wagon" to The Knot or Wedding Bee or any site other than Wedding Wire. If my wedding website were not attached to them with my wedding just 10 days away I would deactivate my account RIGHT NOW!

The really sad part is that the vendor searches/reviews, and various blog posts are excellent - it's the FORUMS and more importantly the complete lack of a positive atmosphere in them that is the biggest problem on Wedding Wire.

There are more than a few downright rude, catty, negative, vile, and vicious users, and some vendors who are downright bullies. If you even dare to question why they are coming at you so negatively - they have your post blocked and you are helpless to do anything about it. Under Wedding Wire Community Guidelines (which are an absolute joke because they seem to only protect the bullies not the innocents), if 3 people flag your post, it is automatically removed - no warning or notification to you. According to the community guidelines (CG's) it is supposedly reviewed by a moderator who determines if the flag was inappropriate, if so the post is permanently removed however if it is deemed to be appropriate and not a violation of CG's it is supposed to be restored. Guess how many times a post is ever reinstated? From what I can tell NEVER! So the bullies have figured this out - so if they don't like what you say - 3 flag you and your post is removed!

The first time this happened to me - my thread (https://www.weddingwire.com/wedding-forums/faux-wedding-cake-sssshhhh/b7fc69e67bbf1a53.html?page=1) was inundated with rude comments and when I countered them - they flagged my post and it was removed. I emailed Wedding Wire and received a "canned" response that the post had been found to be offensive and that I engaged in personal attacks and it was removed permanently. Nothing could have been further from the truth. Furthermore, if you look at the posts that remained they were so rude and so catty - so basically the bullies won.

Unfortunately unless you have screen shots or some type of visual proof of what you wrote, you have nothing to back up your side of the story because your post is gone. In my case, I have apparently gotten on the bad side of one of the notoriously rude vendors who posts nothing but snarky and rude comments in the forums. She has a VERY devoted following with some of the posters so if you say anything remotely on the wrong side of her - watch out! Her little fan club will "troll" you from post to post and flag your posts and get them removed. Again since the post is gone you have nothing to support your claim that you are being inappropriately censored. But as I expected it would, it happened again today and THIS TIME I have screen shots - so judge for yourself. The 3rd screenshot shows that my post in response to "Richard's" rude post - has been removed! Wedding Wire allows profanity in it's forums so that wasn't a violation. I wasn't rude I believe I was quite polite all things considered!

Do yourself a favor and stay far, far away from Wedding Wire!

Wedding wire the nothing but a scam, I dealt with * who is apparently a sales rep, she sounds sweet and nice but she is a CON, upon signing up I asked her if I was bind to any contracts and if I could cancel anytime I wanted, she assure me that I could cancel at anytime, which gave some piece of mind and I went ahead and signed up, once I was signed up I got 14 leads, the advised me to never email the leads to always call them which I did, I called all 14 leads several times, I left Voicemails, I followed up with text messages but non of the 14 individuals called me back or picked up their phone, which lead me to think that they are giving you false leads because they want to make it seem like their websites work when it doesn't, I got 14 leads and 15 views on my storefront, things just don't add up with this company. Anyhow I emailed * who is my customer success manager telling her that I want to cancel my subscription she now tells me that I cannot cancel my subscription because of the contract, I told her that I was told by * that I could cancel at anytime, she goes on repeating herself saying that I am remember the wrong conversation ( why would I make up things when * is cc'd on the emails) she told me that she can see that the leads read the messages I sent them, which is funny because I never messaged any of the leads I always called them and or texted them, unless she has access to their phones how can she know that, I do not recommend this company to anyone, the will give you fake leads and take your money, you will make nothing from advertising with them, I REGRET going with this company! I normally do not write reviews but this company is appalling! I give them ZERO stars

*Personal information redacted by admin