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Terri R.

Contributor Level

Total Points
83

1 Review by Terri

  • WeddingWire

10/25/17

Brides to be or anyone looking for helpful, positive, constructive advice related to weddings - do yourself a favor and STAY AWAY from Wedding Wire! If I knew back in January when I became engaged, what I know now I would have hitched my "wagon" to The Knot or Wedding Bee or any site other than Wedding Wire. If my wedding website were not attached to them with my wedding just 10 days away I would deactivate my account RIGHT NOW!

The really sad part is that the vendor searches/reviews, and various blog posts are excellent - it's the FORUMS and more importantly the complete lack of a positive atmosphere in them that is the biggest problem on Wedding Wire.

There are more than a few downright rude, catty, negative, vile, and vicious users, and some vendors who are downright bullies. If you even dare to question why they are coming at you so negatively - they have your post blocked and you are helpless to do anything about it. Under Wedding Wire Community Guidelines (which are an absolute joke because they seem to only protect the bullies not the innocents), if 3 people flag your post, it is automatically removed - no warning or notification to you. According to the community guidelines (CG's) it is supposedly reviewed by a moderator who determines if the flag was inappropriate, if so the post is permanently removed however if it is deemed to be appropriate and not a violation of CG's it is supposed to be restored. Guess how many times a post is ever reinstated? From what I can tell NEVER! So the bullies have figured this out - so if they don't like what you say - 3 flag you and your post is removed!

The first time this happened to me - my thread (https://www.weddingwire.com/wedding-forums/faux-wedding-cake-sssshhhh/b7fc69e67bbf1a53.html?page=1) was inundated with rude comments and when I countered them - they flagged my post and it was removed. I emailed Wedding Wire and received a "canned" response that the post had been found to be offensive and that I engaged in personal attacks and it was removed permanently. Nothing could have been further from the truth. Furthermore, if you look at the posts that remained they were so rude and so catty - so basically the bullies won.

Unfortunately unless you have screen shots or some type of visual proof of what you wrote, you have nothing to back up your side of the story because your post is gone. In my case, I have apparently gotten on the bad side of one of the notoriously rude vendors who posts nothing but snarky and rude comments in the forums. She has a VERY devoted following with some of the posters so if you say anything remotely on the wrong side of her - watch out! Her little fan club will "troll" you from post to post and flag your posts and get them removed. Again since the post is gone you have nothing to support your claim that you are being inappropriately censored. But as I expected it would, it happened again today and THIS TIME I have screen shots - so judge for yourself. The 3rd screenshot shows that my post in response to "Richard's" rude post - has been removed! Wedding Wire allows profanity in it's forums so that wasn't a violation. I wasn't rude I believe I was quite polite all things considered!

Do yourself a favor and stay far, far away from Wedding Wire!

Service
Quality
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Lauren S. – WeddingWire Rep

Hi Terri,

We are sorry to hear about your experience. All members have the ability to flag posts they feel violate the Community Guidelines, this is an important part of how we keep the site safe and welcoming. Our team of moderators reviews every comment that is flagged and puts live again those which are suitable for the site. If your post was not reinstated, it did not meet our Guidelines for positive and respectful posting.

If there is a particular incident or issue you would like reviewed, please feel free to contact the Community Team. Even without screenshots they are able to review any incident which took place in the forums and can address any specific concerns you may have. They can be reached at community@weddingwire.com

As we explained through previous email correspondence, members are welcome to discuss and debate wedding ideas, but once a comment becomes personal it is not allowed in our forums, as it does not contribute to a positive community environment. Name calling, insults and personal critiques of community members are not allowed and so several of your posts were not able to be made live again on the forums.

-Lauren

Terri Has Earned 3 Votes

Terri R.'s review of WeddingWire earned 3 Very Helpful votes

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