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Pooja p.

Contributor Level

Total Points
87

1 Review by Pooja

  • WeddingWire

7/11/16

Wedding wire the nothing but a scam, I dealt with * who is apparently a sales rep, she sounds sweet and nice but she is a CON, upon signing up I asked her if I was bind to any contracts and if I could cancel anytime I wanted, she assure me that I could cancel at anytime, which gave some piece of mind and I went ahead and signed up, once I was signed up I got 14 leads, the advised me to never email the leads to always call them which I did, I called all 14 leads several times, I left Voicemails, I followed up with text messages but non of the 14 individuals called me back or picked up their phone, which lead me to think that they are giving you false leads because they want to make it seem like their websites work when it doesn't, I got 14 leads and 15 views on my storefront, things just don't add up with this company. Anyhow I emailed * who is my customer success manager telling her that I want to cancel my subscription she now tells me that I cannot cancel my subscription because of the contract, I told her that I was told by * that I could cancel at anytime, she goes on repeating herself saying that I am remember the wrong conversation ( why would I make up things when * is cc'd on the emails) she told me that she can see that the leads read the messages I sent them, which is funny because I never messaged any of the leads I always called them and or texted them, unless she has access to their phones how can she know that, I do not recommend this company to anyone, the will give you fake leads and take your money, you will make nothing from advertising with them, I REGRET going with this company! I normally do not write reviews but this company is appalling! I give them ZERO stars

*Personal information redacted by admin

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Lauren S. – WeddingWire Rep

Hi Pooja,

Thank you for sharing your thoughts with us. Our contracts last 12 months to make sure that you see a full return on investment since the engagement cycle typically lasts 12-16 months. I was able to talk with your personal Customer Success Representative and she is looking forward to hearing back from you so she can help troubleshoot your communication process. When you have a moment, I encourage you to reach back out to her to schedule a time that works for you to do so. She is fully equipped to help you manage your account and make sure you're making the most out of your paid membership with WeddingWire!

Thank you so much and we look forward to hearing back from you.

-Lauren

Pooja Has Earned 7 Votes

Pooja P.'s review of WeddingWire earned 7 Very Helpful votes

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