business logo of Wedding Tropics

From the business

Wedding Tropics carries designer custom beach wedding attire for men, women, and kids, in all colors and sizes from petite to big and tall.


weddingtropics.com
Founded in 2006
Ramona, CA, United States
How would you rate Wedding Tropics?
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Wedding Tropics Reviews Summary

Wedding Tropics has a rating of 4.7 stars from 1,522 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Wedding Tropics most frequently mention customer service, great quality and linen pants. Wedding Tropics ranks 8th among Men's Clothing sites.

service
44
value
18
shipping
17
returns
11
quality
97
This company responds to reviews on average within 0 days

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2,237 reviews
New Mexico
1 review
0 helpful votes
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Right on time!
April 24, 2021
Updated review

Simple and easy! I would definitely recommend your company for wedding apparel

Date of experience: April 24, 2021

Simple and easy!
April 12, 2021
Previous review

Simple and easy!

Date of experience: April 12, 2021
Illinois
1 review
0 helpful votes
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Fantastic customer service!
April 23, 2021

Ordered the vest, trousers, and a shirt. Very pleased!

Date of experience: April 23, 2021
Pennsylvania
2 reviews
0 helpful votes
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Perfect for groom and wedding party!
April 23, 2021
Updated review

Easy checkout and great product presentation. Beautiful product!

Date of experience: April 23, 2021

Easy checkout and great product presentation
April 13, 2021
Previous review

Easy checkout and great product presentation.

Date of experience: April 13, 2021
California
1 review
0 helpful votes
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Size
April 22, 2021

The shirt was too small. I need to exchange it, and have my fingers crossed that that process will go smoothly.

Date of experience: April 22, 2021
Oregon
1 review
0 helpful votes
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Very nice quality
April 22, 2021
Updated review

Very easy to order! The site was simple and the order came quickly
Thanks

Date of experience: April 22, 2021

Very easy to order!
April 9, 2021
Previous review

Very easy to order!
Thanks

Date of experience: April 9, 2021
California
1 review
0 helpful votes
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My new shirt
April 21, 2021

Shipment was faster than I expected.
I love the shirt, and it fits perfectly!

Date of experience: April 21, 2021
Florida
3 reviews
0 helpful votes
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Returning
May 21, 2021

Thank you Kevin for reaching out and solving my issue. I appreciate it, a lot. I have reordered another pair!

Date of experience: April 21, 2021
Kevin B. — Wedding Tropics Rep
over a year old

You're very welcome Angela, thank-you too!

Virginia
1 review
0 helpful votes
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After having some concerns about an order placed and the fabric quality, Kevin contacted me immediately resolving the issue and reassuring me of the material characteristics of the linen.

Date of experience: April 20, 2021
Michigan
1 review
0 helpful votes
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Smooth Purchase
April 20, 2021

Everything about my order was smooth and seamless. Order confirmation, shipping and tracking was all timely and accurate. Clothing was great quality and size/ordering information on the website was useful.

Date of experience: April 20, 2021
Hawaii
2 reviews
0 helpful votes
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Efficient and timely
April 18, 2021
Updated review

The clothing I received fitted as expected and in good condition. The pants require a hem which was not clear when I purchased them. Everything was shipped and arrived quickly.
The site offers Amazon payment on the billing page, but then the website requires a billing phone number and email address that isn't part of the Amazon billing address page and you can't enter it manually. So I had to back track and just manually enter all my information.
Small details that hopefully the company will correct, but overall a good experience.

Date of experience: April 18, 2021
Kevin B. — Wedding Tropics Rep
over a year old

Hello Jennifer, thank-you for your review. We have addressed the issue with the Amazon payments. It is turnkey now and simple as it should be, the pants unhemmed is explained in the product description.


You say you offer Amazon payment, but then your website...
May 2, 2021
Previous review

You say you offer Amazon payment, but then your website requires a billing phone number and email address that isn't part of the Amazon billing address page and you can't enter it manually. So I had to back track and just manually enter all my information

Date of experience: April 2, 2021
Washington
2 reviews
0 helpful votes
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Great quality product
April 18, 2021

Love the color and quality. Quick shipping and simple process.

Date of experience: April 18, 2021
Ohio
1 review
0 helpful votes
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Very user friendly site.
April 18, 2021
Updated review

The website is simple to navigate through. They have a good selection and styles to choose from. The communication is very good and the items ship out fast! I had to make a return on some items for sizing reasons and I am waiting to see how the returns are handled but so far very good website to shop with.

Date of experience: April 18, 2021

Very user friendly site.
April 18, 2021
Previous review

The website is simple to navigate through. They have a good selection and styles to choose from. The communication is very good and the items ship out fast! I had to make a return on some items for sizing reasons and I am waiting to see how the returns are handled but so far very good website to shop with.

Date of experience: April 18, 2021
Pennsylvania
1 review
0 helpful votes
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Tropical Shirt
April 16, 2021

This was a very easy ordering process, quality product very nice

Date of experience: April 16, 2021
Georgia
1 review
0 helpful votes
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Fit for a King
April 16, 2021

Material was very good quality and fit is as described. Very happy to wear this for my wedding! Bravo

Date of experience: April 16, 2021
California
1 review
0 helpful votes
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Great
April 15, 2021

Great and easy checkout and my order was here in a week.

Date of experience: April 15, 2021
Arizona
1 review
0 helpful votes
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Tropical wedding shirt
April 15, 2021
Updated review

The sizes are smaller than expected so I had to exchange for a larger size. Beautiful linen material!

Date of experience: April 15, 2021
Carrie B. — Wedding Tropics Rep
over a year old

Hi Pete. Glad we could get everything taken care of for you!


Shipping date expected?
March 28, 2021
Previous review

Shipping date expected? Unknown

Date of experience: March 28, 2021
Washington
1 review
0 helpful votes
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REFUNDS
April 13, 2021

Our daughter is the bride, she told us free shipping on returns. It's not free! Very disappointed, we ordered 2 sizes of pants and shirt with this knowledge. We would have NOT ordered 2 sizes if we had known this.

Date of experience: April 13, 2021
Kevin B. — Wedding Tropics Rep
over a year old

Hello James,

I apologize for the fact that you were surprised by this, or that your daughter informed you incorrectly, it is well documented in all of our pages. Also, instead of ordering two, we have a very comprehensive size instructional area including a video (that takes about 5 minutes) so you will know which size you are rather than ordering 2 of everything and going through that trouble and expense that this incurs. Also, we do our best on the phones to be as friendly as possible, but please understand we are extremely busy, especially during this time of the year. If we sound a bit robotic it is possibly because we are repeating what is easily found everywhere on the website that folks can easily refer to without the need to call and ask about.

Rhode Island
1 review
0 helpful votes
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Very difficult to contact this company for any returns.

Date of experience: April 12, 2021
Kevin B. — Wedding Tropics Rep
over a year old

Hello Patrick, apologies for that, we have been extremely busy and sometimes difficult to catch all. We do our best to answer all the phones and emails, sometimes you just have to try again if not able to talk to someone right away.

Maryland
1 review
0 helpful votes
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Very prompt
April 12, 2021
Updated review

Good experience, very prompt. Shirt appears to be of good quality but does not have any info on where it is made. Please let me know where the shirt is made

Date of experience: April 12, 2021

Good experience
April 1, 2021
Previous review

Good experience

Date of experience: April 1, 2021
Georgia
1 review
0 helpful votes
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I originally ordered the wrong sizes and changed colors on exchange order with the help of customer service easily and quickly.

Date of experience: April 12, 2021
Carrie B. — Wedding Tropics Rep
over a year old

Hi Rodney. Happy to be of help!