This is a great website for your choice of optics. The shipping is fast, the stock is large, and the personnel very helpful. (via email) I am an internet shopper and I search for the best price available. Webyshops beat every site by $20 or better. That means I'll be dealing with them again in the future.
Excellent customer support and good communication. My order was delayed for more than a week due customer service but I still think this site deserves good rating cos my rifle scope arrived here on time and I live far in NZ. Hope to buy more products in near future.
This was my second order with webyshops. They had the best price on the product and no issues with either order placed. If the still have the product in stock when I am ready to buy again I won't even look elsewhere. That coming from me says a lot.
Shipment was very quick. However, when actual delivery was delayed due to my own error, the issue was quickly resolved by an understanding customer service representative.
Ordered two Galco holsters through Amazon, orders were filled by Webyshops. Neither holster fit the handgun! I've been purchasing holsters for 30 years and had never, before this, gotten a holster that did not fit the weapon. Webyshops would not authorize return since it was just beyond the 30-day return policy. So, be sure to verify your products as soon as you receive them from Webyshops!
I purchased a Nikon P-223 scope under Nikon's Range Ready promotion and it took about three weeks to get the free p-series mount. To WebyShops credit, I've seen similar complaints from other online retailers too, seems to be a logistical thing with Nikon. I finally got my stuff and it's great.
Paid top dollar for Express International Postage item didn't ship for three days. That was over 3 weeks ago and goods still haven't arrived. When I contacted support was told in a six word response "we only ship goods UPS internationally". Hey heads up guys you could have put that at checkout time! Instead you charge me for freight and don't deliver on it, no refund has been offered on my freight and still don't know if my goods will turn up. Don't recommend their customer service it is crap and their shipping it is well below average!
Ordered a vortex red dot sight for ar-15. Was cheaper than all the local gun shops in central texas. Very happy w/ product and was shipped pretty fast. Overall had good experience, will keep in mine for other gun accessories
Webyshops is a great source of hunting products. I have ordered 2 times and both times the item was shipped a day later than promised. To add to this situation, WS uses FedEx. FedEx lacks quality customer service and the driver that services my area is only concerned with getting packages off of his truck. Both packages were delivered to other offices in my area. Since my order was not shipped as expected and coordinated with WS, I tried to have the Saturday delivery dropped at a FedEx store. Webyshops would not authorize the change.
Ordered 22 long rifle shells, site said free shipping on everything including ammo. Got charged freight anyway. Customer service said free shipping was a mistake. I've seen other messed up pricing on this site. Stay happy & avoid sites like these.
The customer service department was great! I was able to speak to a real person that I could understand. When my credit card company held payment because of suspected fraud, the customer service people contacted me and were really nice about the mix up (there was no fraud - false positive). They got everything taken care of and answered my questions regarding shipping dates/times, rebate information, and product quality. Great people and good prices!
I ordered a scope ring for a rifle, it isn't what is advertised. It's a black color although packaging says blue. It does not fit my rifle properly. They offered to refund at my cosy to ship back. It pretty much defeated the savings of purchasing from their store. My contact was very pleasant to work with. A returning customer is ALWAYS a happy customer, regardless of policy...
My experience with this company is terrible. My $360 order took well over a month to fulfill. There were mix ups, confusions, delays, excuses, excuses and no communication unless prompted by me. I despise how this company treated me and I will never give them my business again.
Joe, North Carolina
Ordered a Hawke Sport Scope, was told it would be a week late, after placing order. The item I received was also different, from the picture they had posted. My experience with them was rather disappointing.
This is a complete customer service web site. Full line of products, questions answered just as fast as you can ask them. Prices can't be beat. I have told all my friends about this site! I have purchased again from them because of the customer service. I have had questions about what product is right for my needs and they gave me four choices with the best prices any were. These guys are the real thing!
Outstanding customer service and super fast order fulfillment. Placed a total of three orders and each time seller has proved to be extremely reliable. In one instance I've called customer service to inquire about an item availability and they offered to hold an item in reserve for me for a couple of days in case I decide to make a purchase. Needless to say I did. Unsurpassed service where buyer can really feel being caters to.
I am not happy at all with this transaction. I got charged 2 different amounts on my credit card one stayed in pending for 2 months holding my money. When i got the item one was broke the other i tried to use and it broke on the first load of 22 shells. This led to a breach fire which blew metal in my face and hand. Avoid this place and avoid these crap gun magazines.
I was extremely pleased with my dealings with Webyshops. They were helpful at every stage in the transaction process, and went way over expectations in providing assistance in this matter.
Where most US based companies simply refuse to sell to Canadians, this company went through all the hoops to facilitate the purchase.
Excellent selection and the lowest price I found. I knew Webyshops was great for hunting scopes... But now they have added top quality sporting sunglasses. My son and I just bought two pair and it was so easy. Great site! Well run.
I was a little leery ordering from an unknown source. (to me)
The price was the best I could find on the internet.
Everything went smooth. I received the correct item.
It was shipped in a timely fashion and intact.
I will definitely shop here again.
I purchased a Del-Ton rifle kit. It assembled as expected with no problems.
WebyShops has a rating of 4.6 stars from 602 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WebyShops most frequently mention customer service, great prices and free shipping. WebyShops ranks 2nd among Hunting sites.