WebStarts

Webstarts online performance is very sporadic; their customer service is super slow, impersonal and just about nonexistent - they are not easy to get ahold of, and once you get a real person, they are often rude and usually not helpful; the billing function continues w/o your notification and exact knowledge of what it is for, and its very difficult to resolve billing mistakes. Bottom line: STAY AWAY FROM WEBSTARTS --- they want your money, but don't want to hear from you, ever. I also have accounts with GoDaddy and Hostway for other domains - they are easier and better to work with, and you can actually get someone on the phone if you need to. My advice: Go online and check the website builder reviews on google prior to signing up with one.

The Webstarts DNS configuration tool is broken, dropping subdomains off of it's DNS servers.

I pointed this out to customer support, with incontrovertible proof. They were unable or unwilling to research the problem. They claimed they don't provide support for DNS configuration EVEN THOUGH THE CONFIGURATION WAS FOR THEIR OWN SYSTEM USING THEIR OWN TOOL!

Eventually they brushed me off. I was forced to create a workaround using a different service after investing so much time and energy on Webstarts.

Let me say first that Webstarts wasn't always awful. I don't know what happened to them but I take back all my good reviews and write about the last six months. Webstarts is a web hosting company. They offer user friendly templates and I was happy with them, until...

They billed me for a year after 11 months. They billed four times for one year. They wouldn't refund the three extra charges. One of their customer service people stole my credit card number and made several attempts to charge things in Florida. Thankfully my credit card company knows I'm not in Florida, so they prevented the fraudulent charges.

After months of emails back and forth & not getting through to them, I spoke to them directly and they were verbally and emotionally manipulative/abusive. So I charged back the over charges.

My domain names are mine but as administrators they've refused to release the URLs to my new web host. I've started over with new everything. I love my new company. They've been very helpful

AS I PROMISED WEBSTARTS... HERE IS MY REVIEW: A once good company has lost their way, avoid http://webstarts.com. They're awful to deal with and will try steal from you a little bit or a lot. Don't let them.

Webstarts has always been there for me, with real people. They are wonderful. I think they are the best. Could not do any better. Real good support.! Victoria Duron
POWER BOUND ELECTRICAL, INC.

This is the best FTP Client & has every tool under the sun, and so easy a 3 yr old can go into business making the best web sites for others.
The problem was cost per domain. A few pushy emails at first. But even that has changed for the better, I am more impressed as time goes on. The only others that can compare are full service ftp's http://www.maxasite.com AKA MaxSites.com AND http://nwww.nicster.com a FULL VIP SERVICE that offers self editing, both new start up companies.
We will see how well they come along later this year.

All three of them have Great tech's. And support
Webstarts and MaxASite self creating web site premium packages, for your premium domains are the best, easiest, fastest, simplest, most versatile, FTP Clients I have found for the do it your self layman, with the best web site building tools giving up, and allowing total control of any and all pages, and text, TEXT box size, font, color, back ground and more including any where you want to put it. Also includes, unlimited every thing, width of the pages, direction color and more of menu, text hyperlinks, photo and flash, or logo hyperlinks, with a great range of colors, insert logo links, or any kind imaginable insert able objects and make them hyperlinks. So on and so on and so on. Every tool you can think of are there.

WebStarts is designed to get to your money. They do not care about you as a customer and could not care less about the success of your website. In the initial checkout process, they try to trick you into spending way more than you wanted to for add-ons that you don't need. Once you start designing your website, the system is inconvenient and frustrating. The customer service is available... If you pay extra. Everything is available if you pay extra. The second worst thing about using WebStarts: When changing font style, font size, or color in a text box, it constantly undoes what you are changing as you try to change it, and you will have to try an average of 3 times to successfully change the color, font, or size of your text. The worst thing about WebStarts: If you have your site completed, saved and published the way you want it, then something goes wrong on the back end, there ISN'T A WAY TO UNDO YOUR EDITING TO THE LAST SAVED AND PUBLISHED PAGE. In other words, if you change your site (without saving the edits) and decide you don't like the edits and want to leave it the way you last published it, there is no way to get your editing page back to the site the public sees without redoing everything. (The undo button only works for some details. For example, if you change the background color and decide you don't like it, the undo button won't change it back.) Using WebStarts has been an awful experience. I plead with you, please find a different company to build your website.