Let me say first that Webstarts wasn't always awful. I don't know what happened to them but I take back all my good reviews and write about the last six months. Webstarts is a web hosting company. They offer user friendly templates and I was happy with them, until...
They billed me for a year after 11 months. They billed four times for one year. They wouldn't refund the three extra charges. One of their customer service people stole my credit card number and made several attempts to charge things in Florida. Thankfully my credit card company knows I'm not in Florida, so they prevented the fraudulent charges.
After months of emails back and forth & not getting through to them, I spoke to them directly and they were verbally and emotionally manipulative/abusive. So I charged back the over charges.
My domain names are mine but as administrators they've refused to release the URLs to my new web host. I've started over with new everything. I love my new company. They've been very helpful
AS I PROMISED WEBSTARTS... HERE IS MY REVIEW: A once good company has lost their way, avoid http://webstarts.com. They're awful to deal with and will try steal from you a little bit or a lot. Don't let them.