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WebStarts

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Japan
1 review
0 helpful votes
Follow Mika M.
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Personal support always answers within the same business day (over 14 h time difference between Japan and USA) and often makes the changes on my site on behalf of me to save all of our time! Excellent features and getting better...:-)Personal support always answers within the same business day (over 14 h time difference between Japan and USA) and often makes the changes on my site on behalf of me to save all of our time! Excellent features and getting better...:-)

Date of experience: May 1, 2017
Virginia
1 review
7 helpful votes
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I just got billed 39.96 by Webstarts.com without any warning or notice. I had forgotten that I signed up with them last year on May 5,2010. On April 6,2011, I received notice that a deduction had been made from my checking account. Not only did I not receive any notice giving me the option of not renewing, they took the money from my account after 11 months - not a full year. These people are parasites, living off of those of us who had forgotten they even existed. This is equivalent to theft. Stay away from these people. I couldn't even tell you the last time I got an email from them, that says their support isn't that great either. If I'm supposed to be a member, you would think they would at least provide some kind of notice or correspondence. I have reported them to the BBB and submitted a complaint to the SCC.

Date of experience: April 6, 2011
Honduras
1 review
3 helpful votes
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Webstarts is a great service for anyone looking for a simple and cost-effective web design tool. The tech support is excellent and the design interface is easy to use and offers a wide range of options to fully customize your website.

Date of experience: June 28, 2013
Germany
1 review
1 helpful vote
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I did my website thru them, they not only rocked it ( cause I'm a computer dummy) I can call them and they walk me thru any changes etc. I want or need to do. I've used them for 5 years and would recommend them to anyone wanting a webpage! 5 Star

Date of experience: January 18, 2017
Ohio
1 review
1 helpful vote
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Good Riddens!
October 23, 2017

Just terrible, from the moment we started with them, it was awful. Whenever calling with a problem, it was guaranteed that we were second guessed. I understand "recreating" the problem but this was not the case - it was the attitude when dealing with them. Most recently we tried to cancel our service and despite sending several emails notifying of the cancellation and what needs to be done, they never responded. Then finally about a month later, I received a TEXT MESSAGE saying that my website was down and needed to contact them immediately. What a terrible marketing ploy! Fortunately I knew better but still called to finally end this whole "relationship" - sat on hold for 12 minutes - good thing I wasn't really experiencing an issue. Finally when I spoke with someone, the gentleman was rude when I mentioned that I had sent emails regarding our account. Just kept telling me that "we always respond quickly." Then when he finally did see the emails, one arrived on 09/25 (today is 10/23) and the other he found in spam - he accused me of spamming people because their system is flawless. What a joke. Bunch of narcissists. Happy to be out of their clutches!

Date of experience: October 23, 2017
Texas
1 review
0 helpful votes
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It works!
October 6, 2017

Your site makes it possible for a "average computer dude" to build a reasonable effective beginning website (http://branches-burls.webstarts.com/). Having your WebStarts Knowledge page just a clip away is most helpful. And I felt very "supported" by your personal e-mail etc. Thank you.

Glenn

Date of experience: October 5, 2017
Japan
1 review
2 helpful votes
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A couple years ago I was in need of an easy site builder to not only build my own personal website, but to build sites for a couple of my friends, since I'm the only one thats good with a computer. I ended up sticking with webstarts, their prices were great, customer service was very personable, and they made it easy for me to build numerous sites which now enables me to have customers and maintain their websites for them. At the end of the day, choosing webstarts was a great choice.

Date of experience: May 10, 2013
Indiana
1 review
16 helpful votes
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I had started a website on webstarts but then started wondering about them... They seemed like they wanted your money. Sent me gobs of emails (that went to my spam). They have sales that they say that will end soon (within that day) if you don't take action but weeks later the sales are still going. Through emails they threatened to delete my website if i didn't upgrade. The upgrade feature does not upgrade much even when you pay. They have a very powerful website builder but it would be way better if they were honest.
These were my thoughts before I read reviews on Site Jabber. After reading the reviews and with my own conclusions I am ready to step away from webstarts and I cannot recommend them as a reliable company. I am not trying to bash them, this is just the truth. Maybe they could make a change for the better with God...

Date of experience: October 2, 2013
Arizona
1 review
7 helpful votes
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Webstarts is a great website builder for beginnners/intermediate. It's growing fast and has a great platform to build on. The drag and drop editor has many features and allows you to place content anywhere on any page, unlike other drag and drop editors that have fixed content locations.

My only negative mark on this site is that they will nickel and dime you to death. They charge extra for most features that others consider basic. When you upgrade, don't bother with the Pro plan. It's completely pointless, takes your money, and gives hardly any extra features than the free plan.

Go with the Pro+ plan that gives you more. You're still going to have to pay more for things like a shopping cart, website statistics (used to be free but they make you pay now), and some other features.

Overall a good editor, but still has room to improve.

Date of experience: December 7, 2010
Colorado
2 reviews
2 helpful votes
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I was very hesitant to use this product based on the reviews I had read. But for $7/month I said "what do I have to loose?"... and I'm glad I did.

The Software is Stupid Simple to use, I got through to customer service in literally 30 seconds and Johnny went above and beyond to answer any/all questions I had and was very user friendly. In fact, I had actually purchased $130 in services that I didn't need and he told me same and immediately reversed the charges.

As to email support,,,,,, well, that took 48 hours for a response. However, the response was very thorough and well thought out.

Personally, I am very happy with their product and support.

Martin D'Onofrio

Date of experience: April 17, 2013
Colorado
1 review
3 helpful votes
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Why is Webstarts not working again?! I can't get on their site or my own! What is going on? I called their # and it is a message saying no one is available to take your call and it hangs up. Is the servers down? Otherwise I love how easy it is to design the site and how creative I can be with designing my own look from scratch. It's just this is not the first time I couldn't get in my site. It's very frustrating I've put so much time in this site and I don't know what is going on or if my site is gone? So my review is the web design great! But is it reliable?

Date of experience: June 23, 2011
Illinois
1 review
0 helpful votes
Follow Pharis E.
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As A Satisfied Customer Of WebStarts, It is My Sincere Pleasure To Share A Positive & True Testimony That WebStarts Is By Far Hands Down The Best Do-It-Yourself Site For Creating/Designing Websites Ive Ever Worked With. & Ive Explored More Than My Share But It WebStarts That Ive Found To Be The Best And Easiest.

The Templates Are Really Nice & Their Customer Service Is BEYOND Patient. Ive Designed Up To 9 Sites - & Aaron Dycus Has Been One Support Ive Had The Privilege To Work With Me

I Recommend WebStarts To All I Design For.
Note: I dont personally know Aaron, Steve, or Adambut they will service u like they care about u & your site.

{My Name Is Pharis & I Approve This Message}

Date of experience: July 17, 2017
Ghana
1 review
13 helpful votes
Follow Asomah I.
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Webstarts is the best scam I have ever come accross. There is no need making an attempt to try them. They are worth nothing. They promise only what they cannot do and trust me, if you ever make a mistake and you are thinking of re-imbursement of some funds, forget it because it will never happen.
They won't respond to your mails, and they will not attend to your calls. They are just a mere $#*!!

Date of experience: October 2, 2013
Ohio
1 review
2 helpful votes
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After trying numerous other web hosters/page builders, I found webstarts.com to be the most user friendly -AND has some very nice templates to choose from.

Wait. I lie.

They don't have *some* nice templates - they have a PLETHORA of nice templates!

Date of experience: June 21, 2011
Colorado
1 review
0 helpful votes
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So I was pretty skeptical of Webstarts at first. I had seen some not-so great reviews, and some really awesome reviews, so I figured I'd try it myself. Hands down, the best web builder I've used. I know my way around computers but I'm no techie- their drag and drop method makes it stupid simple. Modern templates, plenty of tools. Honestly, what won me over was the face that you can call and speak to a real person. I had a little bit of a hangup where I couldn't figure out something with the menu bar, but their team talked me through it on the phone. Would reccommend to anyone.

Date of experience: March 14, 2017
Iowa
1 review
1 helpful vote
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I tried Shopify first
February 19, 2019

I tried Shopify first. Everyone said it was the best. But I got bogged down. I liked Shopify at first because it would integrate with my eBay store, and with AliExpress.
But I found it really hard to use. I could set up the store OK, but I couldn't control my eBay inventory. I could NEVER get Kit to sync with my Facebook, and several of the apps were glitchy and hard to use. And support was non-existent. No sales, or almost no sales, and couldn't figure out how to drive any traffic to my site. For $29 a month, I thought I could do better.
Then I found WebStarts. It was WAY easier to design my web page, I started getting a TON of traffic right away, as they did the SEO for me, and the support is fantastic. And it is cheaper. So far, for me as a person not very good with websites, this has been a very good experience. VERY good! It has even driven more traffic to my eBay store with a link I use on the front page. So it gives me a web presence with my own store, and drives traffic to my eBay store, for less cost. I can't say enough or recommend this service enough. Great expereience!

Date of experience: February 18, 2019
Missouri
1 review
4 helpful votes
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My contract with webstarts was to supposed to end on Dec. 19 2012 one of my customers called and said my site was not up and running. I got an e-mail from webstarts and they agreed that my site was good until Dec. 19,2012 webstarts closed it anyway since I e-mailed them saying I was going to close it out on Dec. 15,2012. This company wanted me to sign up with them for 5-years-that was a red flag with me. Westarts will try and bluff you throgh e-mail to make there case, well they have no case on this one. I would not recommond this company to anyone, period.

Date of experience: November 23, 2012
Illinois
1 review
2 helpful votes
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I have used WebStarts since 2009 and I have a say that it has been a great experience. When I was graduating from college I needed a website as a part of my graduation requirements. As anyone who is trying to make a website knows, the options for creating site are somewhat limited if you don't know where to look. There are other applications out there but most of them are what I would call intuitive and the ones that I would consider intuitive I found to have far too many limitations with the design tools and therefore it limits my creativity.

WebStarts.com had none of these issues. It is intuitive and allows for full creativity, letting me make the site design I envision, not the one that will fit into the templates provided by the web builder application. Because of the tools that WebStarts offers I was able to complete my website in a timely matter and focus my attention on other studies which I also needed to graduate. In short, WebStarts was a lifesaver for me and I would recommend it to anybody who needs to build a website whether they are an amateur or professional.

Date of experience: May 13, 2013
Florida
1 review
0 helpful votes
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They GOT ER DONE!
March 14, 2017

We had some hurdles to get over but WE DID IT TOGETHER! That's what makes a great company. There are issues no matter who you are working with, but IT'S THE OUTCOME THAT MATTERS. Now I'm encouraged that no matter what comes up, it can be crossed with confidence that together WE'LL WIN! After all, WHEN BOTH SIDES WIN, WHAT ELSE IS THERE! Thanks Guys

Date of experience: March 14, 2017
Adam B. WebStarts Rep
over a year old

Thank you Clare. You're awesome! We appreciate you :D

Pennsylvania
1 review
1 helpful vote
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Having used WEBSTARTS to create, edit and maintain a site for our local pool leagues for 7+ years speaks for itself. WEBSTARTS offers free Web pages you can create and for a bigger site and more options you can purchase a package for a very reasonable price. Any time I've ever had a problem with a page I contact them and POOF! It's fixed. I highly recommend WEBSTARTS! Check it out at webstarts.com

Date of experience: February 9, 2017

Overview

WebStarts has a rating of 3.5 stars from 67 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WebStarts most frequently mention and customer service. WebStarts ranks 6th among Website Builder sites.

service
14
value
14
shipping
2
returns
4
quality
14