This site will not allow me to give zero stars, but that's what they deserve. I cannot believe all the good reviews of this site. Are they all relatives or are there that many ignorant people out there. I thought it was a great price so I thought I would order some. I searched online for a coupon code also, but found that there are multiple prices out there for the same site. Then when I went to place my order they added on $20.90 for processing fees which I though covered shipping, but noooo when I clicked to continue $12.95 was added to my cart for shipping. OMG! Really! The price ended up costing more per box than I paid at COSTCO for my original order. Rip off!
The transaction was painless, the customer service agent was agitating, and the first contact I opened was irreparably damaged. So far, not off the a great start aside from the ease at which my credit card was charged.
Easy to find the product, order and received my order quicker than other sites that I had placed an order with previous to this one. They have some of the best prices and easy access to answers to questions. Will order again definitely.
They shipped me the wrong prescription (their mistake) and refused to send replacements until they received the wrong order and I called multiple times to request a replacement. I'm still waiting almost a month later.
I have been searching high and low for cheaper contacts. I was paying $42.99 a box and I think that's crazy. I found Webeyecare and was beyond excited to see how much cheaper my contacts were so I immediately placed my order! I placed my order but was very disappointed when I saw the shipping cost, it was almost $13.00 to ship two small boxes of contacts! They give you a great price for the contacts but get you with the shipping costs!
Other then the shipping cost I was very happy with how quick they confirmed my prescription with my provider and shipped my lenses, it was less then a week from time I ordered to when I received. The website was also very easy to use.
I work for a Dr. and would like to let everyone know to beware of this site. They will not let you return product and will not honor a Dr. remake if something needs to be changed. Before you order check out the return policy.
Reference Number: *******
Always a wonderful experience ordering from WebEyeCare. Always have my contacts in stock & for way less than other companies. Shipping is fast & easy while also providing a tracking number. Uploaded a picture of my prescription, contacts were accurate & of great quality. No complaints!
The website was straightforward to use. I like how you can simply upload a prescription without any need to enter values by hand. As I said, it was a solid experience, but there was nothing I have not seen elsewhere.
They will advertise a very low price and get you to pay - then tell you they cannot provide your contacts unless you pay more. They issue your refund 3 days later holding your money and making interest off of your money. They charge elevated prices for merchandise you can get locally
Affordable contacts that arrived on the date promised! I did not input my confirmation number on the email with my prescription. They figured it out! And my contacts were sent out before I contacted them about my error. Love WebEyeCare!
WebEyeCare has the best price I have found. They were easy to order from, I only wish there was some contact when they were shipped and when the prescription was obtained. After the order, I heard nothing. I signed into my account to find out where my contacts were. Other than that, they were great.
Sent me defective lenses and customer service was horrible. About 50% of the lenses in my package were blurry and completely unusable. They wouldn't help at all. The manufacturer took them back and said the lenses were improperly stored. I will never shop with them again.
I compared numerous sites to find the lowest price and webeyecare had it. I placed my order online and faxed over my prescription. I received an email the next morning stating that my order had shipped and had my contact lenses 5 days later. Smooth transaction and you can't beat the prices.
This is my second time using the webeyecare.com website and I have been satisfied both times. On this particular transaction I did experience an error brought on by my own doing. The order was placed but I had forgotten to add my prescription correctly. I was able to use the chat function and was assured that my prescription on the order would be compared to the prescription I had scanned and emailed to webeyecare.com. Within the week I received my contacts with the proper prescription, satisfied once again.
I ordered a year's supply of lenses. I left my doc's contact info, WebEyeCare collected the script details, and the next thing I knew the lenses were at my door. Super crazy fast confirmation and delivery on my order (*******)! Thanks, WebEyeCare!
I just received my contact lenses from webeyecare.com. This is the second year in a row I've ordered from this site and both times I've gotten a one-year supply of contact lenses for less than the price of a six-month supply from my eye doctor's office. Shipping was free and my lenses arrived on time.
Fast and cheap! Bought contacts from here and had great service. Then, had to switch a box of contacts because of a change in prescription, and was able to do so with minimal hassle. Talk about convenient!
I had no problems with my first order of contacts so I decided to order again. My order came in a very timely manner and was correct. I had a great experience both times and will use Webeyecare again. I like the price too!
The first time I ordered, it took over a week to receive the contacts. However, I was completely happy with them. This time, I got the lenses in two days!
I recommend this site to anyone interested in saving money on their contact lenses.
I loved doing business with WebEyeCare! I have no complaints. The prices are great, the checkout process is simple, and I received my contacts super fast! I will definitely do business with them again.
Answer: Thank you for contacting WebEyeCare. Our orders are shipped after the prescription has been verified. If the prescription is provided via upload when the order is placed the order will ship same day if placed before 1pm est Monday - Friday. If the order needs to be verified with your doctor's office this can take on average two business days to completed before shipping. Please let us know if you have any additional questions.
Answer: Proved your Dr. s information and they will contact them.
Answer: Yes, I've ordered from them multiple times, contacts are name brand & exactly what I've ordered each time.
Answer: If it's within a year it seems to be fine. After that I think you'd need a new exam and Rx.
Answer: That my friend, is the million dollar question! For myself, and numerous others I've read on multiple different website reviews, it's going on 6+ weeks with a different $#*! A mammy story and excuse every time. Then in what I (personally, I cannot speak for others on this) take as an added insult, each excuse offered is always placing blame on someone else, never once simply admitting fault and owning their mess up.
WebEyeCare has a rating of 3.7 stars from 868 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WebEyeCare most frequently mention customer service, contact lenses and best price. WebEyeCare ranks 8th among Contact Lenses sites.
Thank you for reviewing your purchase with WebEyeCare. It is standard practice with any company to wait until the incorrect product is returned before the correct product can be shipped out. It is due to this reasoning that you were provided with a prepaid return label (1Z0Y51F60391990802) on August 6 when you advised us of the picking error. The tracking on this label shows it was mailed out on August 10th, delivered August 17th and your exchange was processed today August 21st. Please let us know if you have any additional questions. Thank you!