website thubmnail of Watch Rapport
How would you rate Watch Rapport?
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Germany
1 review
0 helpful votes
Follow Charles F.
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Good service
September 17, 2023

The only guys in the game doing pre-orders the right way. Not sure how they do it but they get it done.

Date of experience: September 17, 2023
Malaysia
1 review
0 helpful votes
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Like their Watch
October 11, 2023

I purchased an Apple Watch. All good. All legit. I even got the watch for a few bucks less than the apple store.

Date of experience: October 11, 2023
Finland
1 review
0 helpful votes
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I like the watch.
February 11, 2023

I ordered a watch and it arrived on time, I like the watch. The price was good and I will order from Watch Rapport again.

Date of experience: February 11, 2023
India
1 review
1 helpful vote
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Super Durability! I was thoughtful before unpacking the box. I was surprised to see the built quality of the watch.

Date of experience: May 5, 2022
Estonia
1 review
0 helpful votes
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Great experience
October 14, 2023

Simple purchase process. Bought 3 watches so far from watch rapport and it was a great experience. Overall 5 stars.

Date of experience: October 14, 2023
Estonia
1 review
0 helpful votes
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Fantastic
October 17, 2023

I got a fantastic deal with Watch Rapport. Great guys.

Date of experience: October 17, 2023
Denmark
1 review
0 helpful votes
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Reliable and greatest
October 17, 2023

Watch Rapport is the most reliable and greatest site for buying watches. I'd buy from them again.

Date of experience: October 17, 2023
India
1 review
0 helpful votes
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Quick and painless - nice process. I will certainly order again. Need a watch for every occasion.
Very good service providing us

Date of experience: April 30, 2022
Denmark
1 review
0 helpful votes
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I always recommend this website to all my friends and family. Purchased several watches from watch rapport.

Date of experience: September 6, 2023
Bangladesh
1 review
1 helpful vote
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Nnf
December 25, 2022

Very professional service. They provided us with great guidance and advices on choosing the perfect watch. I would definitely come back again.

Date of experience: December 23, 2022
Japan
1 review
0 helpful votes
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This online store has become my trusted source for authentic and high-quality watches. Simply the best.

Date of experience: September 11, 2023
Italy
1 review
0 helpful votes
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Good quality watches
October 4, 2023

Number one destination for authentic and high-quality watches by far. These people know their stuff.

Date of experience: October 4, 2023
Pakistan
1 review
2 helpful votes
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Excellent
March 31, 2022

Great website for purchasing high-end watch items. Their prices are reasonable, and the payment process is simple. Highly recommended.

Date of experience: March 31, 2022
Denmark
1 review
0 helpful votes
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Expectations good
October 4, 2023

The watch I purchased from this store exceeded all my expectations. Truly top-notch services. Thanks.

Date of experience: October 4, 2023
Australia
1 review
0 helpful votes
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I've bought three watches, and I'd like to mention that they are great. I appreciate you offering such fantastic options.

Date of experience: March 24, 2023
India
2 reviews
0 helpful votes
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Highly Recommend
April 13, 2022

I would not hesitate to make another purchase from WR as they far exceeded my expectations. Highly recommended.

Date of experience: April 13, 2022
Australia
1 review
0 helpful votes
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Timely delivery
October 9, 2023

Timely delivery is key and these guys nailed it! My order arrived within 2 weeks. Very happy with WR

Date of experience: October 9, 2023
Latvia
1 review
0 helpful votes
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Wr is a professional service. Will deal with them agains soon. I buy many watches from them and I am happy with the services overall.

Date of experience: February 15, 2023
Austria
1 review
0 helpful votes
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Timely delivery
October 9, 2023

Watch Rapport made preordering my Rolex a delightful experience. Timely delivery and watch in perfect condition. Trustworthy and reliable. Thanks

Date of experience: October 9, 2023
California
2 reviews
7 helpful votes
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I ordered a Grand Seiko SBGM221 at a great price through their site. Then for the next month I periodically would get updates like "we haven't heard from the seller yet" then "we are in contact with the seller and the process is moving along." After a month I started growing concerned and reached out for status updates. Each time I contacted their support team, the story changed - "the seller has not sent the watch for authentication," "the authentication team has the watch and are inspecting," "we can't get a hold of the authentication team," "we have not heard from the seller yet and authentication still has not received it." I asked multiple times for someone on their support team to pick up a phone and call the authentication team or the seller to find out what exactly is going on, and instead I received lip service - "I have a message in to our authentication team, I'll be following up with you tomorrow, my supervisor is looking into this" but each time I would have to follow up myself and continued to receive the run-around.

Finally, after 2 months, when it seemed they had run out of excuses, they admitted defeat and said the watch could not be sourced. Even then they changed stories between "the seller never sent the watch and we never heard from them," and "the watch did not pass inspection and was either inauthentic or damaged." Well, which is it? If you're going to lie to me, at least pick one story and stick to it.

In my opinion: Either their support team lies about status updates without knowing what's going on, or their 3rd party authentication team lies about receiving the watch before they actually take possession, but it is my impression that everyone involved is so incompetent they shouldn't be operating a lemonade stand, let alone a business selling luxury items worth thousands of dollars.

Literally the only part of the process that was quick and smooth was the refund, which I received 2 days after submitting on their end. 1 star for the refund, no stars for the rest of the experience. Go to Chrono24 or another reputable site.

Date of experience: May 26, 2022

Overview

Watch Rapport has a rating of 3.1 stars from 336 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Watch Rapport most frequently mention customer service, high quality and top notch. Watch Rapport ranks 6th among Watch sites.

service
115
value
104
shipping
105
returns
109
quality
106