Wantable

Styles were not contemporary at all. It felt like I was shopping in my frumpy middle aged aunts closet who gets her clothes from the back bin/discount rack. Prices were excessive for basic pieces of clothing. Save yourself the $20 styling fee and just take a trip to Dress Barn, Fashion Bug or some other RIP retail store.

I use to receive other clothing deliverables from competitors and Wantable by far has listened to my style needs. I had two style edits arrive this past week and out of 14 items 12 of them were PERFECT! My stylist Katrina hit a home run with these edits. Thank you
Kelley

Sizes are never right. Quality Is low and the prices are insanely high. They harass you to return the stuff you don't want even after you checkout and threaten to charge your card for the full amount if you don't. I received so many emails. Cancelled subscription immediately.

Stitch fix is so much better in every way.

I have received 2 shipments thus far and only kept 1 item from each. The prices for most pieces are exorbitant. A "sort of" good t-shirt - $39 is way too much. Cheap necklace similar to something at Clare's in the mall $32.
Also - when I view the "feed" to thumbs up or thumbs down products that are available, 90% are a thumbs down for me. I guess I'll go back to Stich Fix, even though their items were becoming very cooker cutter before I cancelled during covid. I would not recommend Wantable.

I used the shipment box for a couple of months and only kept one item from each box because everything is so expensive. One month the box got lost and they tried to charge me for it, they had no way of tracking the box that made me nervous and didn't want to order anymore. I tried to place an order later and they blamed the lost box on me, wish I would've kept a copy of my receipt. The customer service is very rude and they repeat theirselves instead of listening to your concerns. I DO NOT RECOMMEND!

Don't waste your money on Wantable! I just gave them my $20 styling fee to take back the entire box of crappy clothes they sent me. Not only did the clothes not fit my style, they were not appropriate for the upcoming Texas summer (we're talking a long sleeve heavy sweater and long sleeved cardigan) and looked like they were picked out for a woman 20 years older than me. I tried on a dress that was sent and my husband of 17 years said "that's the ugliest thing I have ever seen on you". I'm not kidding, it reminded me of a Laura Ashley dress I wore in 1988 when I was 10. It's a good thing I can laugh things off like this, the look on his face when I came out in that dress was pretty humorous.
In full transparency, I did request the sweater from their feed but truly expected the stylist choosing items for me to use some judgement as to what season we're in and where I live (it's not hard to see that I live in Texas and know that's it's about to be blazing hot). I would have much rather received items I could wear now and could have waited a few edits before getting that sweater.
I had stopped using Wantable about a year and a half ago and went back to StitchFix. Receiving this edit made me remember why I left. Too many bad edits! Towards the end, I was keeping the cheapest item in order not too lose my styling fee. I couldn't bring myself to do that this time since the cheapest item was a simple tank top for $44. There was no way I was going to give them another penny!
Seriously, go with another styling service or just go shop at Nordstrom Rack for the same type of clothes with much better prices.
They also do fitness edits and while I did like a lot of what was sent to me and kept some good pieces, I stopped using that service after realizing I could get the same or better fitness clothes other places (like Fabletics) without spending anywhere near as much.

Even after writing my wants recommendations as requested for stylist I STILL receive ridiculous borderline ugly poor choices.
Jewelry (3 out of 5 pieces) broken.
Over and over I keep stating my age, profession AND that I live in Houston, Texas... 95 plus muggy degrees... and yesterday 4-16-22 get an incredibly heavy thick pullover tight scratchy sweater! I could not believe it. The other 4 tops look worse n cheaper than items I've found on discount clearance rack of Walmart at 15x the price. SEE ALL PICS BELOW. And now I'm the one out of stylist fee and I have to package and send back. I'm done.

Wantable was more pricey than other services that I have used for subscription clothing. I didn't feel that the clothing quality was worth the high prices. On occasion, I did get a nice jacket or jeans, but I always felt that I purchased the item more to recover my styling fee than anything else. The clothing wears out about the same as any clothing that I have gotten from the average department store. Over time it seemed that an algorithm was picking my clothing more than a stylist. Some items did not adhere to my preferences. I have several "no-go" clothing specifications, but these were often disregarded. The turn around time to get clothing back was a bit ridiculous. I like to have more than a day to consider my options. Every now and then I would not get the clothing back in time and they would charge me for everything. When the items were returned, they would refund the charge so they were at least reasonable about that. I might consider them in the future. Maybe if I wasn't plus-sized there might be more options, but I don't think so. I noticed a lot of their items ended up on well-known thrift clothing websites.

I ordered three boxes total and kept items from each. I could tell that my tastes were being consulted and the pieces were mostly of a very high quality. I would definitely use this again, especially for the convenience factor.

Extremely disappointed, do not purchase anything from Wantable...I bought an edit, 3 months later I wore the sweater from the edit, hole was found in the front side, contacted Wantable and they told me they are Sorry, but nothing can be done about the purchase so I'm out $59.00 and they're out a customer.

I just received my first box today...I am so impressed! All seven pieces are amazing, and exactly what I wanted! Four of the tops were too big so I will be sending them back and requesting them all in one size smaller. I despise shopping in retail stores, and I am too nervous to buy things online - this will be the perfect alternative for me. Thank you Wantable!

I love the clothes and can return if I don't. It is pricey, but I get things that I wouldn't think to try normally!

The active wear they sent me was so basic it wasn't worth the $100 price tag on everything. Outrageous!

After two months of perfect shipments my 3rd order was lost or stolen. When I emailed costumer service to notify them of the issue they sent me a new collection for free and asked if I wanted future orders to ship with a signature required. I thought that was a great idea and have now received every other shipment perfectly, including the replacement order.

Please don't waste your $20 styling fee on this company because they will just send you whatever they want. I am actually going to dispute the $20 styling fee with my credit card company for the simple fact they sent me everything I told them I did not want. I said I wanted no jeans or dress pants or jackets. So what did they send me jeans dress pants and a jacket. I said I wanted leggings and shirts for leggings for my upcoming vacation I got none of that. I wish I would have read the reviews here before I ordered.

I wanted to try out a style box and was sent to wantable by a friend. I did my quiz, and placed my order. I set it to be delivered to my sisters home as I live in apartments. My order was subsequently canceled, and I was told that there was a balance owed at that address. The responsible party no longer even lives there, she moved out last year. But because it's my sisters address, and I used it, I can't order from them. I am not responsible for other people's debts. The company verified I was a completely different person, and that I'm not the account holder for the delinquent account. But, until they pay, I'm banned. This policy is ridiculous and punishes potential customers for faults not their own. I was told that even if I updated to use my actual address, I am still banned from shopping with them. I was even suggested to reach out to my sister and 'suggest" she pay it. So, it essentially makes me their debt collector and punishes a new customer for the fault of another. Very bad customer service. I'm not obligated by any law anywhere to be responsible for a debt that is owed by any person other than myself, family or not.

This has been a horrible experience first they locked my account without telling me why or sending and email. It turns out it was because I had a dispute through my bank with them and they said I have to remove it first. Then I paid for an order and it said it shipped then 2 days later I get an email that they canceled it also with no reason at all as to why it is canceled.

I filled out my edit information to suit my style. There is good opportunity to define your style in detail.

That being said, I asked for no orange family colors. Received several. I like solids; I received prints. I didn't ask for shorts but received the same pair of denim shorts twice. I don't know if they plugged my age in and sent me what they felt was age appropriate but wasn't. I'm 64 and I dress appropriately for my age, but my stylist (or algorithm) thought I should receive grandma's wardrobe, The last box was $428. I've sent every item back except a cute pair of silver earrings.

Lastly, my experience was that I could not cancel my subscription online. I had to email customer service to cancel.

I was not expecting Ann Taylor quality clothing, but the prices seemed to indicate they thought the quality was similar, but not in my opinion.

I'm having more luck looking a Pinterest boards.

They do have an amazing return system, which in my case was very helpful.

Every month they ask that you review the previous month and also add a note for the next shipment. I am not sure why, the stylist never seem to read the note. I have requested items for specific events and sometimes receive a box full of items you would never wear for that occasion. This has led to several disappointing boxes mixed in with one or two good ones. Katie in customer service has not been helpful ever. I have called and spoken with her twice and she was both rude and offered no solutions just excuses. Their boxes have also taken weeks to be mailed out and it usually takes another full week plus just to arrive. I have been helped by both Tracy and Rachel as well. Both have handled customer service issues for me and been very helpful.

I signed up for Wantable's Jacket Style edit based on the pictures. I told them I wanted professional clothing, filled out their survey, etc. When I got the edit, it contained athletic clothing, instead of professional clothing (sweat jacket, jersey tops, etc.) They also included colors I indicated that I did not like (brown sweat jacket). I returned the whole box. They offered me a "free" style (I paid for the first style and ended up with nothing), so I opted to give them another try.

The next box came and I kept one piece, exchanged one piece and returned the rest. I had to return the items I was not keeping by April 28th. I packaged up the items and got them to the post office on April 24th. I just received an email from Wantable that they were charging me for the entire box. Looked at my credit card and sure enough, I've been charged over $500 for items I no longer have in my possession. I'm now having to reach out to them to get my money back. We'll see how that goes, but it's already been a huge waste of my time going through the "styling" process only to have them ignore what I told them I wanted.

I really wanted to like Wantable. I have purchased many boxes from Stitch Fix and wanted to try something new. Overall, horribly disappointed with Wantable and would not recommend.

This is a horrible place to work they don't care about their employees all you are is a number it's all about the business and fattening their pockets not about you at all as an individual they think lunch here and there makes up for it all also the managers are rude and smart mouth and never get disciplined for the way they treat you

As not only a former customer but a former employee I can say that this service is truly not worth the $$. What's worse is that clothes are indeed selected by an algorithm mostly, there are stylists but they dont have the time to properly read notes and do good job, they get maybe 10 minutes(that's being generous) to style an order before they have to move on. The clothing is just the cheapest quality you can imagine and the prices are pretty insane for items you can get at tj max for a third of the price tou pay here.

Owner of the company is clueless about the fashion industry and won't even listen to his own "experts" and its 100% a money operation and I get that any business is about making money but this guy and this company have no real passion for what they do. The people here who are passionate about fashion usually wind up leaving for greener pastures once they realize what wantable is really all about. To be fair many of the stylists try and give the customer a good experience, but they mostly have their hands tied and are slaves to the algorithm so to speak. If your going to do a sub box at least do one that pretends to care about the customer.

I will not every use this service again. The clothes are way too expensive and they ignored my budget completely. On top of that, when I told them I wanted to turn everything they gave me just a few days to send everything back and threatened to charge me the full amount when I missed the ridiculous deadline (even though I'd already emailed them the day before asking for another extension). Worst subscription service ever.