As not only a former customer but a former employee I can say that this service is truly not worth the $$. What's worse is that clothes are indeed selected by an algorithm mostly, there are stylists but they dont have the time to properly read notes and do good job, they get maybe 10 minutes(that's being generous) to style an order before they have to move on. The clothing is just the cheapest quality you can imagine and the prices are pretty insane for items you can get at tj max for a third of the price tou pay here.
Owner of the company is clueless about the fashion industry and won't even listen to his own "experts" and its 100% a money operation and I get that any business is about making money but this guy and this company have no real passion for what they do. The people here who are passionate about fashion usually wind up leaving for greener pastures once they realize what wantable is really all about. To be fair many of the stylists try and give the customer a good experience, but they mostly have their hands tied and are slaves to the algorithm so to speak. If your going to do a sub box at least do one that pretends to care about the customer.