Placed an order a month ago still have not received it. No one answers the customer service line. The chat online continues to send me the same message saying sorry for the delay. Will never order from here again! Im out of $80.
Going on 4 weeks now of placing order. Customer service says sorry, but will give no ETA. I asked for a refund and they say, "all sales are final." How is it final if it hasn't even shipped? I guess I'll have to go through the hassle of a dispute. I will never order from them again!
I purchased the Batman 9 boned latex shaper size M on 10/3/207 it arrived pretty quickly on 10/7/2017. It fits okay it bunches up in the back and when sitting down it rolls up also there isn't 9 steel bones, more like 6 and it feels like a bendable plastic and does not feel like latex just cotton. The company only offers exchange so I will not exchange to get another misrepresentation of what i already have. The good thing is I got two discounts so instead of paying $99.95 i paid $49.98+ shipping $7.98 for a total of $57.96.
I recently bought mine. The outcome has 2 sides to its. Down side of ordering is the shipping. Around May 23,2018 it took me about 3-4 weeks to receive my waist trainer. Perks are the buy 1 get 1 free and dont forget the DISCOUNTS. I got 2 for only $50! Overall its amazing no complaints it was just the shipping delay. But all these reviews had me really worried reading through them cause of there experience but overall mine was outstanding!
I just received my waist trainer and
I put it on right away.
It feels so comfortable. You hardly dont feel your wearing one and it shapes my waist in an very nice small waist without leaving a feeling of not being able to breathe right... I cant say much more right now because I only tried it once but I will let you know. Im really so happy I bought it - thank you again.
With a big smile
Julia
From their size charts I was between sizes so ordered two - both were too small. I sent them back within two weeks - they will not refund. I have challenged their 'no returns policy' that is really unclear when you purchase but very clear when they reply to your emails! Stay well away
You will need their help when you are filing a claim against this fraudulent company. I paid for rush shipping and it's very clear now that my body slimmer is not going to arrive on time. I need them to cancel the order because I expected it to arrive by a certain date, and they offered no solution - instead they stated that there were no returns and it could be weeks before the purchase arrives. NEVER buy from these types of companies without Paypal. I am in a claim now.
These items are made for American girl dolls. There was no way I was going to get any use out of them. And you can't return it, only exchange but for basically the same item. I feel like an idio for not reading any reviews beforehand.
Horrible customer service! No explanation just apologetic over and over and the same story about the delay. Offered another color and a size up. I didn't want either. They stated no refund after confirmation email. I said well that was back in Dec last year and I have yet to receive what I ordered and it's almost March 2019. I should be able to get a refund. Nope only offered to get another product. I'm so upset that I wasted my money. Then I raised my voice on the phone with them, the call was ended, then got on chat and the lady said used profanity. Negative! Don't buy from them. I'm still waiting!
Absolutely terrible website. NEVER order from them. I have been waiting nearly three months for my product to at least ship. That will never happen. Scam scam scam.
They refuse to refund you any money as well.
Absolute TRASH.
I purchased a waist shaper from this horrible company on 9-20-19 and have received nothing. I've called every day for the last two weeks and no one ever answers. I've sent three emails and they send the same generic email back stating that they are behind schedule. I was supposed to receive my order no later than 7-10 business days. I would NEVER recommend this horrible company EVER! Give me my money back!
I can't even comment on the product because I never received it. I ordered over a month ago and paid for express shipping. I've contacted the company several times with an automated response, we are experiencing delays with our shipment. I requested my money back and was told all sales are final. I would give zero starts if I could, I lost over $100 on this order.
I wish I could give a 0. Customer service sucks and their website states "We do not offer cancellations once your order has been processed and confirmation email is sent with a confirmed order number*"
They would not cancel my order even though it was prior to processing. I paid for 7-10 day shipping and it's been almost a month and I still haven't received anything.
I got an item that was not at all what it's claimed to be on their website, but you can not return for any reason unless it is specifically a waist trainer. Even if it's not tried on. So they show the items as something they are not and you get stuck with it.
I wish I had read the reviews before buying from Waistshaperz! I have waited over a month and my purchase has STILL not been shipped out. No email explaining that there was a delay (until I emailed them about it) which was sketchy to me! When I asked them about it they offered a pink vest which was nice but, if nothing is getting shipped out then why would I want a vest if it's not going to leave their warehouse for another month? I just had to laugh. Hopefully it'll be here before Christmas!
I ordered a waist trainer from this company about 4 years ago and received good customer service and prompt response time regarding my exchange process, but in January of 2023, I returned a waist trainer to exchange for a larger size using the exchange address on the form, and the item was forwarded back to me because the address on the form is incorrect! I'm not even sure why they would not have the correct address on the exchange form that they want us to mail back with the garment. However, I tried again to return the item on 02/14, this time using the address shown on the website contact page, and the tracking number for that item showed that the waist trainer was delivered to the company, yet I have not received an update regarding shipment for the new exchange item, and I have emailed them several times. This is very frustrating, because there is no other way to try to speak to someone or contact them, as they have no phone number. I am extremely disappointed and would not recommend buying anything from this company at all. I do not know what happened the last 4 years since the last time I purchased from this company, but I will never purchase again.
I ordered almost 5 months ago. I got 2 of my trainers within the week. After 3 emails and a call that customer service was rude as hell, and hung up on me when I request my money back. I got one more. And I'm still missing one! They are a business of hell. Never will I ever purchase anything and anyone that ask I'll make sure I always tell them never to purchase from this company
I have yet to receive my order, it has not even shipped. Order placed 10/18/2022, have contacted through "chat with us", no phone number that I can find. What is the deal? This place is a scam
I made a purchase 2 months ago and although the confirmation email I received stated that it was going to take 7-14 days, I have not obtained my product. I emailed the supervisor 1 month ago and as of today, no answer! Horrible customer service!
Going on 6 weeks now and I have not received my order, they keep telling me there is problems with customs and they don't know when shipments will come in. Chat is not help all they do is say sorry for the delay. I have emailed them an NO response! They will not give a refund even though they don't even have the items I already payed for. This company needs to be shut down, they are ripping off people! How is this right!
Overview
waistshaperz has a rating of 1.1 stars from 212 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with waistshaperz most frequently mention customer service, several times and tracking number. waistshaperz ranks 37th among Corsets sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members