If I can give them a zero, I would! I placed an order Aug 16 and I am yet to receive my product. It has been email after email after email and they say the same thing. That it's back order. That it will take 15 days. Same crap on every email. Their refund policy is just a cover up to steal your money. "No refund after order number has been issued". I called them twice and after that, I suppose they recorded my phone number because I have not been able to speak to them again. I was blocked from IG and FB.
Do not order. They will steal your money!
I can't believe they are still in business. I ordered beginning of August. Every email correspondence from them was computer-generated. Not until filing a complaint with my bank (in October) did they finally ship out PART of my order -- and both of those pieces were the WRONG color. No idea where the other part of my order is. They told my bank they had sent out everything in my order. This company is absolutely horrible.
This company is the worst, how are they located in New York and are worst than the Chinese. Customer service is zero stars if I could give it zero stars. Not a trust worthy company. What upsets me is that they do have good products, but the company is run by GETTHO AND MOST UNPROFESSIONAL PEOPLE.
I have bought products from them several times. I liked their products and believed in them, so I ordered from them again.
But they never ship products this time.
I called them, no answer. I sent email to them many many times. They told me that they would be delayed in shipping the item because they had a lot of orders. But they still do not ship products. I sent them an email and DM again. Sometimes they answer me. But they mostly ignore me.
Recently, they told me that they would send all products to us.
They are just lying to me every time. There are many victims, not just me.
I really can't forgive those who deceive people in this dirty way. I hope the victims will not continue to increase and I hope this issue is resolved soon.
I ordered from this company 21 days ago. My order still has not shipped. I asked to cancel and get a refund since they cannot fulfill my order. They told me no, that they do not cancel for any reason. They have stolen over $100.00 from me. Stay away!
Follow up to previous review; body shaper finally arrived. It's one with shoulder straps that cover stomach and thighs, but the crotch is sewn shut. Without a opening to use the bathroom, IT'S COMPLETELY WORTHLESS as you would have to get entirely undressed just to pee! Ridiculous! Even cheap body shapers have an opening in the crotch. I filed a claim with Paypal, but they found in favor of this lying company without investigating. I even have substantiating evidence of their false advertising, but Paypal didn't want it. Not too happy with them either.
Do not order from this site. I ordered 2 waist trainers & never received them. I emailed them several times to see where my package was but never received a response. When i tried to get a refund they said all sales become final. NEVER going to order from here again.
I purchased the product and it doesn't fit me at all. When I tried to return they told me all sales are final. There was NO indication of the product being final sale when I was purchasing it. I am almost $100 into it and stuck with a terrible product. I don't even know how they are still in business and don't have a law suit filed against them for tricking us into purchasing their poor product.
I did receive my order, but when I tried to wear the product, the first thing snaps broke. I was not able to get it fastened all the way. I am not a large lady, only 15 lbs over my normal weight,. I did order a Large, since they did state the product is small, but still I could not get it fastened. I called to return and was told all sales are final. I do not remember reading that on the site when I ordered. I am going to try to exchange for an XL just to see if I get something for my money.
I ordered for this website, never got a confirmation email, but they took my payment right away. I still have not got my order, and when I talk to customer service, they said I can only do an exchange, how can I exchange something I never got? I wish I would have read the reviews before I bought from this website. Such a scam!
Placed my order Sept 13,2018 and still have not received my order today oct. 15. I paid for shipping of 7 - 15 business days but still nothing.
Emailed the company only to find out shipment is on back order. I was never notified shipment was on back order while placing my order. Also company says they do not offer refunds, which also is nowhere stated on there website or while placing my order.
Ordered Sept 13th, it's Nov 1st and still nothing. Called, placed on hold forever. Emailed and got we're sorry we have a large backorder. Even asked for manager, supervisor or owner to call me. Nothing. Something needs to be done!
2nd time ordering customer service chat wasnt much help... she was like theres a delay and couldnt tell me just 10 days from today cant cancel or rush shipment and was trying to get it before i left no thanks to me ordering might as well saw its my neighbors now since i won't be here if it ever comes...
Horrbile company to order from
SCAM SCAM SCAM! Ughhhhh worst company EVER! Called tons of times emailed tos of times and a month in a half later still no product. Emailed manager *******@waistshaperz.com and worst customer experience ever. Cant get my $$ back $180 down the drain! Called again today just to find out my order is now on back order until Mid October which is dumb because never got a notification about any delays! Don't waste your money, effort or te with this company! They are rip offs, scammers, and horrible company and customer service. Wish i would of seen these recording before making a purchase! Ladies do your research beforehand, i wish i did! I can't believe this company still is service!
If you enjoy taking your money and setting it on fire and NOT receiving your items then please buy from Waistsharperz. I almost guarantee this is a underground sweat shop. They need charges filed on them. I have stacks of paperwork ever since January 2019. They also quit answering there phones and the chat people won't answer questions they keep lying but that ok I have EVERYTHING printed out. Fixing to show them what it's all about
Please do not purchase from them because they are scamming people! Just like the other reviews I had purchased from them and 2 months later still did not recieve a shipping confirmation! Email them several times and always got a automated reply saying they are having delays. Good thing I paid with PayPal! I made a dispute against them and only then did they finally ship my items! So please look into another website! Do not be fool by their cheap sales!
I bought a shaper and got one free. They arrived 2 months later and appear to be what I ordered but they are WAY too small and the clasp on the strap was broken. I messaged them on Facebook asking if I could exchange for a larger size. They asked me my order number and as I was typing the number they blocked me. I tried to log in to their website to look up my order and there's no record of my order number. I'm not sure where to go from here as I'm in the UK.
My order didnt even come in and unlike other companies they don't help or replace your order just refer you to usps. Please don't order from here all they care about is your money then you are on your own not worth it there are many other places that are much better.
I ordered $150 worth on 09/01/2019. It's October 31, and NOTHING.
I've sent emails and I've received the same answer over and over again: "You'll revive an email confirming shipping".
I've tried to call and I've been on hold for 2 1/2 hrs and NOONE has ever answered the phone. Extremely upset.
They took my money, but no product was received. I communicated with them via chat on their webpage, and they said there is a shipping delay. They can not tell me when I will receive my product. They refuse to cancel my order and are in direct violation of the laws that govern online business. They are required to provide you notice of shipping delays and a new shipping date. They have not done this. They refuse to cancel my order siting their "return" policy. I have NOTHING to return! Worst customer experience I have ever had. I would give it 0 starts if I could.
Answer: Do not purchase from this company. Total scam. Three months and I still have not received my product.
Answer: Scam... i dont know of anyone who received their product
Answer: Did you ever receive your order? I'm still waiting for all of it after 4 months?
waistshaperz has a rating of 1.1 stars from 212 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with waistshaperz most frequently mention customer service, several times and tracking number. waistshaperz ranks 37th among Corsets sites.