Oista Store

I ordered a waist trainer according to their size chart to what would fit me correctly. I get it in the mail and it doesn't fit at all, more than a couple inches off. I email customer service and they refuse to do a simple exchange. All I wanted to do was simply swap my size for a larger size (obviously hasn't been worn) so I can actually use the product. I received an unprofessional, rude email back. If you want a waist trainer, go to eBay and get one for $15 that works the same as this crap.

I have to say that I was a bit leery at first due to this being my very first time purchasing from here but I must say I am immensely satisfied. Omg let me tell you ladies…the items were quality pieces with very sturdy material. The colors were exactly as advertised and the pieces are 100% on point. I can't wait to put this in my store. I know it will sell fast. I am looking forward to buying more of the same item before it sells out and then some. If your contemplating on purchasing with them "Do it!" Customer service also played an important and huge part of this great experience. They were assistive and very communicative throughout the entire process. I am one happy customer.
I give them 5 stars!

AVOID - WARNING
They posted a wrong size to me. I ordered a size S for my Niece. They shipped a size L.
Outside on polybag the size was even amended, but it did not cause any red flag for them.

Now the company "offer" to accept to exchange, but insist that I have to pay for the return freight / postage to them.

Imagine, they do not want to take any responsibility for their own mistake!

This after many complains unchanged both by email and through a hopeless chat "service".

Use your money elsewhere...

(It does not get any better that is is shipped to Europe..., but that is just another bummer)...

I received my vest and it was too big. I even contacted the company to make sure I ordered the correct size. Well, It was too big no room to tighten. I was on the live chat to find out what I needed to do to return the item and what size they suggested. I was on the live chat for 1 hour! Very slow response and next to no answers. I still don't know what size I need and they were not helpful! I chose to use them because they are locally located in Georgia. I was trying to support our own. Learned a lesson from them,, they obviously don't care about their customers or their time! Very disappointed! Will shop else where!

I ordered a waist cincher that was on sale for the holiday price. Little did I know that meant it was on clearance.

I returned the order to exchange the product and just found out after being told I could exchange the item, I could not exchange it or get a refund!

I will be calling and speaking with a supervisor ASAP, but I can honestly say my experience has been horrible and feel like I have been lied to. I wouldn't have tried to send back the cincher to exchange it for the right size if I wouldn't get it shipped back unless I pay another $10 for shipping fee or pay the full price and shipping for the right size.

Needless to say, I've been in customer service for over 6 years now and they better figure something out!

Let me start off with saying I am not new to trying to find the perfect waist cincher. I have bought many, many, many (about 8) and not one of them worked. Either too long or just bulky. I pulled it out of the box and was super nervous. I immidatly noticed that the fabric was much better quality than the ones from Amazon and Ann Chery. I put this on and it was very very tight, but I continued and am now already on the next row! I love this product.

This is my 100% honest review. OMG guys i never leave reviews and I decided I need to do better at that. I was looking for where to leave reviews for them. Glad I found this spot.

I just started my online boutique in May and I searched some other vendors but prices were too high. So I came across this site but I was a bit skeptical. Luckily they had a customer service number (good sign) and I called.

I spoke with rep Jenni (i believe that's her name lol). She was very patient and was able to send me pictures etc. Long story short I bought from them and have not looked back ever since. Prices are super on point and the products really are just as they look on picture. So I have no complaints honestly.

They seem to be the only US company that charges about $8 for that type of swimsuit. I tried buying from China once but the shipping cost plus product and then receiving product was not what i expected, so I just decided to stay on since I get customer service, good photos, good and quality price etc. I get more for my money and then the low minimums compared to other US wholesalers.

I have been doing research about this company and decided to buy from them. I order on Monday and got my tracking number within 24 hours. By Wednesday my product arrived. It was waaaaay better quality. I also see that they do refunds and people have good reviews about them. At least they are better than many other cincher company and they look legit.

My mother and best friend has bought from them too and everyone is fine. I guess you can't win them all. People will always find something to complain about.

I just thought to take time out to write my own review since we all never write reviews when we are happy

I would definitely recommend.

I finally caved and ordered a couple cinchers. Upon opening, the packaging looks as if it is repackaged or as though they just tossed the cinchers into a recycled bag. Not a big deal, just expected that with the amount you pay they would take a bit more care in making the items looks unused. I realized after looking at the labels that I accidentally ordered the wrong sizes and I need to exchange them. So, I did not try them on; they are unused. I called and spoke to a young lady that said I missed the 7 day window to do so. She told me to email customer service and let them know the situation to see if an exception could be made.

I did, but it should be noted that I only missed the window because my small package was left on my neighbors doorstep with her mail and she didn't bring it over until after the 7 day window. Not only did this new "customer service" rep ask for proof that I was telling the truth, but didn't get back to me for two weeks and after I asked how she would like me to prove what happened (my last email included: A written note from my neighbor? A note from my mailman?) they stopped responding all together.

I'm sure their product is great, but I'll never know because they scammed $120 out of me and never gave me the chance to see for myself.

I ordered this workout waist clincher 7 days ago. 1800 Waist Clinchers took the money out of my account right after I ordered this item. I have eagerly been waiting for an email to let me know that my item has shipped, and I haven't received anything. I was about to contact Customer Service to ask them why I hadn't heard from them, but I received an email today (7 days after the order was placed, and the money was taken out of my account), asking if it was ok if they sent me a waist cincher that was another color than what I originally chose. How unprofessional is that? Not only is that very unprofessional, but it means that at this point, they have not even attempted to begin preparing my item to be packaged! I told them that I simply wanted my money back, and I was sent an automated messaged saying that a representative will get to me when my ticket number is chosen to be handled. Wow! What a terrible company. I will let others know not to waste their money with this place! This is not my first time having a issue with them when ordering. Buyer Beware!

Alexis Rochelle D'Amato
So I couldn't find anywhere to write a review about this website. I ordered a cincher and it did not fit so I exchanged it for another one. The exchange policy you have to get a tracking on sending it back. So I paid to get it shipped out, they emailed me and told me they did not have the size that I needed to come back. So I picked out a different one and the woman said that I would have to pay again to get it shipped back. In which I have never seen a website charge you to send it back. So I asked for a refund and she only said that she could refund me what I paid for the item not for the shipment fees. Which I feel It should be a full refund because of the fact I paid for it to go back. I will never place an order from this website or tell anybody to get anything from here.