waistshaperz

I placed an order on 4/25/19 and as of August 28,2019 I still haven't received it! I have emailed them several times and I only get a "form" letter in return saying the same thing the same exact way. They claim they have had a delay in shipments and I would be receiving it as soon as possible. It's a lie! Then they have the nerve to say that they don't give refunds! So you won't get your merchandise AND you won't get a refund either. That is a thief!

I placed an order in December (12/13/18) sent me an XS when I ordered XL, if I was an XS I surely wouldn't need a waist trainer! Sent in my exchange, followed their exchange rules and I'm still waiting on it. I have called and chat w cs and I get nothing. All they tell me is it's back ordered and then when I express my frustration of paying $75 for a product that I still have not received and it's been more than 3 months they cut the conversation. They said I used profanity just to end the call and hang up on you. I didn't not use profanity. Customers have every right to be upset, to be given a refund, the product or simply an apology. I am upset this company continues business after so many complaints. I wish I had done my research, the complaints are all the same, Waistshaperz is a scam!

Save your money and order from a different company! This company sucks! Their customer service is horrible! Their orders are always delayed! They make you pay for returns! Their sizing is wayyyy off! I will never ever order from them again and I will never refer them to anyone! I will leave an unfavorable review on every site I can! They won't even refund my money back although it is their delay! I have been dealing with this crap for months now! WORSE COMPANY EVER! Save your money, time and peace of mind!

I don't even know where to begin... placed an order and took almost 2 months to receive. Kept emailing telling them I just wanted to cancel and was told I couldn't cancel it and there is a delay due to the promotion. Not my problem, but they just some how had part of my order in stock bc they were able to send it right out. Then had to wait longer for the rest of my order which I emailed complaining about and again were able to send it right out. Kept saying I wanted to talk to someone in charge and for a phone number which they refused to give me. Then they send me the wrong size. The bag said one size and the waist trainer was 4 sizes smaller than what it was supposed to be. Was told they couldn't do anything about it bc I didn't let them know within 24 hrs from reveiving it. Don't let them steal your money. They are scammers and crooks! Wish I could give negative stars.

I placed my order at the beginning of November 2019, It is almost Christmas and I have yet to receive my order. I emailed a couple of times and they said the order is on its way and when I wanted to cancel the order, they said they dont take cancellations and they dont refund your money. It is sad because I have bought from them in the past and never had issues. They will be loosing a customer, for sure! My review is a no star for them.

In December I placed an order and received an email informing me of my order and giving me a tracking number. However, I never received my items. I sent them an email asking for they responded with an apology stating that they were overwhelmed with the Christmas orders and that they would be filling my order and to look out for an email with a tracking number. I waited two weeks and still didn't get an email with a tracking number. I then sent them 3 more emails with no response. I believe I paid for the items and never received them.

Terrible customer service.

I ordered the M in a body shaper cause i was right on the edge between small and medium. I am 5'4", 133lbs. My measurements are: Under bust - 30, waist - 28, hips - 38 and there is absolutely no way I can get this thing on. It makes my thighs look like sausages sticking out of too small of a casing and it took two people to try and zip it up. As an avid crossfitter I don't normally feel fat, but this thing for sure made me feel fat. Rolls of skin sticking out of every edge of this thing. Not sure if I should have gotten a large, but if I can't fit a medium, I'm not sure who on this planet could. Definitely not anyone who needs a body shaper.