Mandy S.

I placed an order in December (12/13/18) sent me an XS when I ordered XL, if I was an XS I surely wouldn't need a waist trainer! Sent in my exchange, followed their exchange rules and I'm still waiting on it. I have called and chat w cs and I get nothing. All they tell me is it's back ordered and then when I express my frustration of paying $75 for a product that I still have not received and it's been more than 3 months they cut the conversation. They said I used profanity just to end the call and hang up on you. I didn't not use profanity. Customers have every right to be upset, to be given a refund, the product or simply an apology. I am upset this company continues business after so many complaints. I wish I had done my research, the complaints are all the same, Waistshaperz is a scam!