Vynam has a rating of 3.4 stars from 141 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Vynam most frequently mention customer care, good quality, and online shopping. Vynam ranks 10th among Sarees sites.
I ordered online saree Nd quality is as expected. I liked the quality Nd colour of saree. They were as expected. But saree was delivered bit late as proper communication was not made like saree is being weave. Customer care, responded nicely both in Facebook Nd watsapp. Positive reviews Nd mostly recommended
You will get only order confirmation mail and post that no response will come from customer care. Ordered a saree with complete payment and it's been a month not even a clue of delivery and no reply for refund also. Be ware of this a fraudulent site. Also I feel positive reviews here are paid one. Because I see so many customer with same issues and when we comment on their promotional posts asking on status- they are clevr in deleting Alerting all new customers not to trust this site
As im living in Virginia, USA, its difficult to find a Designer here.
One of the friend suggests vynam, its truly amazing experience the way Customer care people gave a assistance with Designer in call support & qulaity design as well.
Surething to Recommend vynam.
You will get only order confirmation mail and post that no response will come from customer care. Ordered a saree with complete payment and it's been a month not even a clue of delivery and no reply for refund also. Be ware of this a fraudulent site.
Also I feel positive reviews here are paid one. Because I see so many customer with same issues and when we comment on their promotional posts asking on status- they are clevr in deleting
Alerting all new customers not to trust this site
We have ordered two sarees from vynam and only one saree is received. Despite chasing multiple times for the other saree, there is no response from customer service. Upon contacting on their whatsapp number, the person promised to provide the DHL tracking by evening. He never comes back and don't attend calls or respond to emails again.
Beware - Don't be lured looking at the prices and amazing collection they put up. You don't know what you are getting into until you realise how painful chasing these guys is.
The website is dodgy. Order tracking option doesn't work and their contact email is useless as no one responds. You only get one confirmation email after the money is paid and no further details on the shipment. Truly a bunch of unprofessional people running the business who miserably fail to keep up the trust of their customers.
It's my first online shopping for sarees, Until the product delievered to me I'm not sure about quality. But the products I received was awsome with same appearance.
Strongly recommending vynam
I did order 8 saris they mailed 1st one cheap quality then after back and forth they mailed another 2 rest i didn't get them. One month back and forth texting we can't even create an account and track the order.
4 saris i selected they said they don't have it in stock then i selected other ones that also they told me not in stock but website mention it is ready to ship.
Please take this review and advise.
THE customer service. Not responsive. No proper refund or return policies. No on time delivery. We received the product after one month of order and another product we didn't receive and later we were told that the product is not available. We were not even acknowledged of it. We got to know when we reached out to them. In whatsapp also no immediate response.
Ordered a saree worth Rs 4000+(order id i: ******* referenceno: VY*******). After payment was done, I was told to pick a different one from a list of sarees posted in whats app. The second one that was selected costed less than the first ordered saree. 2 issues happened after this, 1. The difference in money was never credited back. 2. The delivered saree was faulty one with visible marks in multiple places. Pictures were sent but customer service kept delaying to take action and subsequently the customer rep stopped responding to follow up messages
I m thoroughly satisfied with my purchase. Colour, quality of material. Everything perfect! Their customer service is very good! I m loving it... Marvelous...
I have booked saree on July 7th but not yet received any tracking details till now. Th customer service people dont pick up calls and least bothered about the customer. They are not ready to return my as well as the saree which i have selected is not there currently with them. Please look at website and buy sarees, they are running fake business looking money from the people.
Very unprofessional and non responsive, with no tracking details even after 13 days of my booking 2 high end sarees and pathetic with their one word answers on whatsapp no.
Tip for consumers:
Best don’t buy at all
Products used:
High end sarees
I have order one saree it's very nice what I expected before bought and will recommend this to all simply loved it
Ordered 3 sarees... so far not delivered. Complete payment made for 3 sarees. Contact number or whatsapp number not responding
The quality is really awesome, some where I had doubts abt quality while ordering but u proved that u always maintain high quality and standards
I paid 10,000 for 3 sarees, they delivered only 2. With continuous follow-up, they never delivered remaining order/refunded the balance. Stay away, it's a fraud company. Wish to give -ve stars.
Really superb sarees with rich quality, even we know what are the upcoming models and patterns in the market.
Ordered 2 sarees and got 1 after 8 days... They dispatched my order after 6 days of continuous reminding. The second saree is still unknown. They don't respond calls. They only chat. Worst service. I never had such bad experience in online shopping. Still don't understand whether my saree is dispatched or not. Once in a blue moon they respond saying, we'll update you. Nothing happens...
Colour same as in pic and delivery little bit late May be because of covid, remaining all very nice to reply if any doubt to asked
I have ordered a linen saree which came on time and it was beautiful as shown in the picture. Thank you Vynam looking forward to shop more in the future.
I placed an order for 8 items in 1 week as I will be traveling to India soon, figured I can get them all ready at once to bring them back to US. Below is what I ordered from their website and what I got... The customer service gentleman keeps insisting that they both are the same. Look for yourself and decide... 5 more items are on their way and am dreading to find out what more is in stock for me to endure...
It feels like even if the pictures don't match what they send (not a minor difference, major design differences), you are just stuck with the order... never had such a bad experience with online purchases before...
I ordered a lehenga which i loved but was unable to order online, i was frustrated and lost hope of getting my desired lehenga but then they came up with a solution and asked me transfer amount to their account directly and processed my order, happy to get what i wanted!
I ordered online saree Nd quality is as expected. I liked the quality Nd colour of saree. They were as expected.
But saree was delivered bit late as proper communication was not made like saree is being weave.
Customer care, responded nicely both in Facebook Nd watsapp.
Positive reviews Nd mostly recommended
Fraudulent website
Grueling experience
I have placed an order for a Saree on 16 Jan to gift it to my mother-in-law for her upcoming birthday. After ten days, since I didn't receive any update, I contacted them only to find some strange details that the package is missing in transit and that they were unable to fetch any update from the courier service. Also they ran out of stock for the item I had purchased and were unable to replace it with the same. As it was a birthday gift and I was keen on not missing the date, I agreed to their suggestion of choosing a different saree. However the ordeal didn't end there and it is not delivered till date. For the past two days, their response was that the package is out of delivery. And now they have stopped responding to calls and WhatsApp. I feel duped since I lost my money, went through so much hassle to finally not receive the saree and also highly disappointed to be unable to gift my MIL on her special day. They have shown complete lack of integrity and I would highly warn anyone from shopping here.
Sarees r exactly same as shown in the picture... blouses r really georgeous. Really u can go for this...
Good collections for festive seasons. Especially for womens and kids. Worth prices. Product delivered on time.
www.vynam.com is one of the largest selling Indian Ethnic wear for Women and Kids in the World.To provide our customers a truly international online shopping experience, we guarantee superior quality and craftsmanship through our range, Supported by swift and secure processes right from purchase to product delivery and beyond.
The journey of Vynam began in the year 2009 with the opening of our first wholesale and retail outlet in USA. After the success of this store, Vynam launched its online store in 2011, never looking back since then. Today, it is the world's preferred choice for Indian Ethnic Fashion and sets new standards of customer delight every day.