Very straight forward, representative was friendly and efficient. Whole process took no more than a few minutes.
Connor E., excellent communicator, efficient, polite, outcoming, super helpful, a pleasure to deal with. Will definitely return for future purchases.
Nick was very knowledgeable quick and prompt. Great customer service. He is my new ticket go to guy.
Representative Ed was so helpful and answered all of my questions patiently! Had a great purchase experience!
Connor was awesome and helped me get a great price on my ticket order. I will definitely be using them again in the future.
Mark M was very helpful in helping find last minute tickets for a hockey game, including assistance with the download.
Had trouble with purchasing online, called in and was able to get the tickets I wanted.No funny business like a lot of reviews say.
Easiest thing I've done all Day! Answered every stupid question I asked! Thank You for being so patient with me. Will tell everyone to use ya'll.
Tyler was very helpful with the ticket ordering process and super sweet! Excellent customer service, I highly recommend using this company!
Caesar was wonderful! Answered all my questions, very polite, informative & helpful! He explained things to me that I could understand! Just awesome!
Conner, the sales rep, was super helpful and saved us money! Friendly, took his time, overall a great guy! Will call him again!
Brady was Fab! Very efficient, detailed, informative and quick, all qualities a customer is looking for!
Thanks for all your help! Friendly customer service, and an easy transaction! I will use VividSeats again
Ordered by telephone. Vivid's personnel (female) was prompt, clear, communicated easily -- a simple, enjoyable experience.
The representative very professional and easy to understand. Will definitely consider using Vivid again.
Excellent seats for Sting under $100 plus fees. A little tension getting them same day as show, but it all worked.
Great tickets reasonable fee good customer service very happy all the way my experience was exceptional
Being my first time buying tickets from vivid seats I had a great experience. Alex was very helpful and explain the whole process detailed.
Overview
VividSeats has a rating of 3 stars from 2,372 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with VividSeats most frequently mention customer service, purchase tickets and parking pass. VividSeats ranks 14th among Tickets sites.
Vivid Seats offers a premium shopping experience and the industry’s best ticket prices. Our superior relationships with trusted sellers give you an unmatched selection of tickets to the hottest and most exclusive events around the world. And we don’t stop there; we invest in technology to keep our costs low, and pass the savings on to you. Thanks to this commitment, our ticket prices average lower than those found on any other full-service marketplace.
In our commitment to your safety, we keep all of your personal information secure and back every order with our 100% Buyer Guarantee. Meanwhile, our industry-leading, in-house customer service team is available seven days a week to answer any questions, and ensure you have the best ticket-buying experience possible.
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- Chicago, IL
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members