I always buy my tickets from here best place to buy ur tickets! Great service always trying to accommodate
Nick was very polite and helpful. The process was fast and easy. Got the tickets and parking pass we wanted, very quick and easy. Thankyou
Kyle was great, he had a great attitude and gave us great service. He was very patient and helpful. Thank you
If you have a complain, they would not solve it and stated that they do not have a complain department.
I called and ordered tickets and within 5 minutes my order was complete and I had tickets in my inbox.
He spoke clearly and was very nice. And he was very helpful with my purchase of tickets and the steps.
I think he was very helpful in helping me find what i wanted. He was very assertive and was very nice.
Very informative customer service! Very clear explanations & instructions! Very helpful emails & follow-up!
Phoned in at the last minute because there weren't any tickets available online anymore. I got the last ticket to the concert and had a blast.
Great customer service.
Great customer service
Great customer service
Great customer service
Great customer service
Vivid is my go to ticket source. Alex made the process for these tickets easy and painless. Thank you.
Their 100% guarantee isn't worth the paper it's written on. They won't send tickets to you and will not provide proof
Ales #3207
She's great; give her a raise.
She knew the answer to all my questions, helped me get through it very quickly.
First time using this service. Rick addressed all my questions and concerns about making a purchase today!
This is now my second time using Vivid to purchase tickets. Best prices and nice representative. Did not wait on hold for very long which ia a plus.
Extremely helpful in locating the seats we requested. Sales rep was easy to speak with and had a good attitude.
Good service, quick and easy for booking the concert tickets. Liked that all information was verified so no mistakes were made.
Justin helped me purchase my ticket for a kenny chesney concert. He was very helpful and personable on the phone. Nice guy
Overview
VividSeats has a rating of 3 stars from 2,372 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with VividSeats most frequently mention customer service, purchase tickets and parking pass. VividSeats ranks 8th among Tickets sites.
Vivid Seats offers a premium shopping experience and the industry’s best ticket prices. Our superior relationships with trusted sellers give you an unmatched selection of tickets to the hottest and most exclusive events around the world. And we don’t stop there; we invest in technology to keep our costs low, and pass the savings on to you. Thanks to this commitment, our ticket prices average lower than those found on any other full-service marketplace.
In our commitment to your safety, we keep all of your personal information secure and back every order with our 100% Buyer Guarantee. Meanwhile, our industry-leading, in-house customer service team is available seven days a week to answer any questions, and ensure you have the best ticket-buying experience possible.
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- Chicago, IL
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello there! Thank you for taking the time to share your thoughts. We understand how it might seem that we don't have a direct complaint department. The reason for this is that all of our agents are highly trained to handle every type of situation and provide you with the best customer service support. We want you to know that we do listen to all of our fans' complaints, and everything is always noted on the orders so they can be reviewed carefully. We welcome suggestions from our fans since our goal is to give them the greatest ticketing experience possible. If you have any additional concerns or questions, please contact us, and we will gladly assist you.