This website is a scam. I still have not gotten my birth certificate after 2 weeks. What website does not have a phone number to get a hold of someone? B/c there was no number, I emailed them. They emailed me back basically with instructions asking for more personal identification documentation and more money. I'm definitely going to put a police report on this website and make my bank aware to get my refund. I wouldn't be surprised if the good reviews were written by the people who created the website. Pathetic trying to rip people off. Karma is on it's way.
I legit just got ripped off! I thought I was filling out paper work to get receive my daughter's birth certificate, plus one copy. They even charged me for the extra copy $47.00 I get an email where they send me back a pre-printed one page form where I have to mail it in and pay the State for the certificate AND a copy. THUS, for almost $50, they put my kid's name on a piece of paper! I don't even know how this company is still in business! Please do not get ripped off like I just did!
I would not use this to get your vital records. There are more places out there. They charged 47 dollars to get the paperwork. Just contact the state itself. Mine was about 15 dollars total that's including the payment to the state. When you try to contact them there is no answer via telephone or email which they send you to when you call. My strong advice LEAVE THEM ALONE!
Placed an order on Tuesday 8/4/20 and realized that I only ordered the application and not the birth certificate. I immediately emailed customer service and I was fully refunded on Thursday 8/6/20. Thanks for the great service! No complaints here!
Come to find out you don't need these gangsters, pay them to give them all the info they need to then send yo to the state with a form provided by that state. Just another wanna be gov. Agency-they just take your money and move on.
They take you money you expect the Certificate to come from them BUT no, $#*! then tell you you have to go the the California Heath Department where they charge you $25.00 more and if I had gone there the first time all my Bcert would have cost is $25.00. Now it's the $48.00 these bastards ripped me off for AND $25.00
Below added Nov 5th 2020
I got fed up with their games and did a fraud alert with my credit card company. They had to cancel the card and send me a new one but I got my money back
All they do on this site is give you information that you can easily find yourself on how to order a new birth certificate... and you pay again! So instead of spending $20, I spent $65. There is not good to this site at all.
I needed to get a copy of my sons birth certificate and was told I needed to order it through the state because he was adopted.
I submitted application through them over a month ago, and requested it be expedited. Now, I still haven't received it. I am out the cost I paid to receive a document, and I am very uneasy that I provided very sensitive information to such a scam company.
There is no phone number to call them. I did receive an email stating they are approving the refund that I demanded in the form I sent.
Skip this website and save yourself some grief.
I had been waiting on a copy of my marriage certificate for over a month. I was being patient because of Covid. However, they cancelled my order with not one person emailing me or calling me to tell me that they did that. Also, you can't call or talk to anyone over the phone so now I must wait on an email back. I lost a month trying to get something that I needed asap. No communication.
I thought I was in vitalchek to order my docs. Stupid me for not paying attention. They basically put your responses in a form for you to print out, notarize and mail in with a check to cover the cost for your records. I paid $40 to these jokers and vitalcheck is $37.95, which covers the cost of the document, it is electronically submitted and you get your docs mailed to you after processing.
I'm so pissed at myself for falling for this crap scam site that makes them look like vitalchek.
It's high time that someone tells the truth. Sometimes circumstances are different for each person, but what I know is that I have my vital record. That's why I decided to write about my experience. I see that some people had problems with that, but that wasn't me. This company did a great job, they fulfilled my emergency, as I was in a rush to get my birth certificate. But there's also a but. Apparently, my document was about to arrive late Monday but it did on Friday. This kind of pissed me off, but in the end, it didn't complicate my situation.
There is nothing in the application process to indicate that you will still have to fill out a form, sign, and mail it to your state's agency. We just paid $40 for a total scam. All the bot site did was fill in a form we could have done ourselves and tell us to mail it in with a check. Don't waste your money.
I googled birth certificates online and this showed up in the search results, what seemed legit at the time wasn't clear to me until AFTER I already paid them. They just fill out an online PDF form for you and send that to you, it's still up to you to print, notarize and mail to the vital records office at whatever state you need your certificate from. It's a total sham! I've completed a request for refund, we'll see if they refund me or not.
I ordered and paid over 6 weeks ago and have never heard a word from this company'.
It's obviously a scam and I realize I was taken.'
Just ordered directly from the government website which I should have done from the beginning! It was even 10$ cheaper than this! Super pissed they got my $!
First time requesting a passport for my son and as one of the requirements I needed his birth certificate. I followed every step from the website, very clear and user friendly format. Finally I got the certificate in no time!
I saved a lot of time thanks to this company. I needed a copy of my birth certificate to open a bank account but I wanted to avoid going to the State Health Department offices. Completing the online application was easy and convenient. Completely recommended!
I was born in the United States but I have Argentine parents and currently live in Canada, so you can imagine I always have to be doing documentation for everything. I needed again the copy of my birth certificate for a procedure in Canada and the customer service department helped me during the whole process. It was fast and professional
On Jan 2020 I paid the 47.65 administration fee to Vital Records and the 15.00 fee to the state of New York for my certified birth certificate. The web site stated that it could up to 16 weeks to receive the document. It's July 2020 and still no certificate. After holding for almost an hour a spoke to a rep to request a refund and was told that I could not receive one because my application was more than 120 days old. I was given a number to call that did not address my concern. Why say it takes up to 4 months to receive a document and then say you can't get a refund after 3 months? I placed another order with VitalCheck! Will be contacting the Better Business Bureau!
I wanted a copy of my birth certificate, just in case I would need one, and I found this website. I received it later than expected, so I wasn't completely satisfied with that. Apart from that, I can say that the service was correct.
Phone number is 917, a New York number, the contact trace done by Navy Federal Credit Union was Barcelona, Spain. A week later from payment, I saw an email in my spam, the email which the links dont work and phone number resorts you back to the online sight. Absolute scam.
Answer: SCAM. Check out the review I posted. I am not affiliated with Vitalchek but that is the company I meant to use and ended up paying to use anyway. So I bascially paid twice for the same service because of these scammers.
Vital Records Certificates has a rating of 1.6 stars from 149 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Vital Records Certificates most frequently mention phone number, credit card and pdf form. Vital Records Certificates ranks 27th among Birth Certificates sites.