I had very serious doubts that the site was legitimate after they asked me to send them a copy of my passport in a very broken English email. It really looked like a scam so I tried to kindly ask if they could refund me because I changed my mind. From there it started a long chain of emails in which they refused to refund me, saying that they are not allowed to do that, and said they would process my application anyway and refund me only if my visa was rejected at the airport. I said "FINE, go on then". By then I researched a bit more online and the site seemed legitimate so I was OK to carry on the procedure. After a week waiting and no news whatsoever on the next steps, I got an email from Paypal that I got a refund. WHAT? I've emailed them asking "so, what's going on?" and they replied "We didnt process for your visa yet. As just refunded follow your requested." (exact words). There are obviously huge problems of communication. The whole experience is being a nightmare. This is definitely not the agency you want to deal with.

It's my first time buying a visa to travel abroad, and this was definitely the best company I could have found! The service was very quick, got my Visa within 24 hours, all fee's are given up front and the customer service team replied within about 1 minute of my query, they were very helpful and helped me resolve a small issue i had.

Just one thing I want to say to other first time buyers is that after your visa arrives, check the details ABOVE your name and not below like I did! My small mistake, but the person I talked to was great and very helpful. Will certainly be using again, and recommending!

We were not aware of the requirement that you had to pre-request for a visum in advance. Being confronted with it 80 minutes before flight departure, we just made it to check-in and board in time by the splendid and rapid support (although costly: rush-tariff $385 for 2 persons (besides 2x $25 visa cost)