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ViralStyle has a rating of 2.7 stars from 8,001 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ViralStyle most frequently mention customer service, poor quality and christmas gift. ViralStyle ranks 5th among Marketplace sites.
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My shirt arrived stuck to the packaging. The logo print was of poor quality. None of the printing on it could be read and the colors were rather muddled. I might have let that pass, but on the back of the shirt was a big, square scorch mark. I am trying to return and have contacted customer service. Update: customer service has been extremely helpful and responsive. They requested photos of the problems, which I sent, and they immediately admitted that this did not meet their standards, thanked me for my concern, and worked to reprint and replace my shirt without cost to me immediately. I am hopeful that the replacement will be much better!
I got a great quality, large (5xl, I like using large shirts with leggings) shirt that was delivered quickly. I was kept up to date on a constant and am super pleased. Will keep shopping with them.
I am a little disappointed that the sizes run pretty small for our t-shirrts I ordered. I order 5 total shirts... $121, and I will more than likely only be able to wear it this one time. As soon as it gets washed, there is no way it will fit over my shoulders. I have been a size medium for 49+ years... shirts were cute and I hoped to get more wear out them.
The Shirt arrived with a hole in it. This review is more trouble than it is worth. It is a waste of time that has become even more disappointing than the flawed shirt that you sent me.
The sweatshirt was amazing quality and the print was nicely done. The major downside was the industrial glue smell that was coming off of the sweatshirt when I first opened it. It was extremely potent and the sweatshirt had to be washed multiple times and aired out before it began to fade.
Shirt is true to size! Love my shirt as a Chicago Bears fan since birth! It is in my DNA! My whole family are Bears fan and cannot wait until my next shirt arrives!
The shirt i ordered was to small. Normally i wear an XL and ordered an 2X and it is to tight. The quality of the shirt is poor and does not stretch. I need it by April 7, not enough time to return it and reorder another one.
Was very pleased with the quality. I bought this as a gift for my son as he is a huge Warriors fan. He loved it.
I had the pleasure of ordering two t-shirts. Y'all were keeping me very informed as to what was the next step in making the shirts and when they got mailed.
The t shirt looked like it was ten years old, the colors on the screen print were dull and not as vibrant as the ad showed also the screen print seemed to be a little on the smaller side too
I never received any of my order. The tracking number is bogus! No one returns any calls! Do not purchase!
Very happy with the shirt. Thank you very much. I would use this again. I have already worn the shirt.
Order is exactly what I ordered and size as well. Definitely will be ordering from this site again. This was a gift for my son, is a huge Deftones fan. Loved it!
There is a way to say "no". Being a jerk about it is not the way to do it. Spewing legal mumbo jumbo is not how you make people want to do business with you. Sometimes NO is the only answer but how you do it reflects.
I ordered two coffee mugs for Christmas gifts in mid December. I did not get the mugs until mid February. I will not order from here again.
The hoodie is good quality with a nice print. I could say the shipping was a bit slow, but since they custom make them I can complain too much.
Colors of design did not match the picture. The fit of the shirt was a bit odd in the armpits...
I ordered a poster print and a t shirt February 20th, received the t shirt 16 days later and still have not received the poster (supposed to be delivered tomorrow). The t shirt print quality for $20 is not good, the first half of the letters on my shirt are offset. I ordered two items and got three order numbers and two tracking numbers which really confused me since there was zero indication which tracking was for what and I was disappointed I received the shirt by itself. I made these purchases to support a content creator I love so I will not ask for any kind of refund, however I believe there are definitely areas to improve as far as communication with customers goes for viralstyle.
I was happily surprised by receubj my order in a timely fashion and with ALL purchase in correct color, size, and quantity!
Excellent ACTUALLY receiving what you have ORDERED!
Tee shirt was very well made and material soft. Colors were vibrant. Love the saying and the sunflower. Sizing was pretty much as you would expect, stay with your original size, or size up if you want a looser fit.
Answer: To assist you better please reply to this email support@viralstyle.com with your order number and we can better assist
Answer: Hi Mike My name is Wayne, and I'm also in Australia, - Melbourne. And you are doing the right thing buy not buying a shirt from Viralstyle. If you check the net there are a Lot of Unhappy Viralstyle customers, and I am another one. I also had a bad experience with this Shonky American Company. I was sent the Wrong T Shirt. And a lot of the complaints of Viralstyle relate to people receiving the wrong item, not what they ordered. Basically the problem is this is just a Money Hungary Company. They are More interested in the Mighty Dollar than providing a Decent Service. They have no Morals or Business Ethics. I'll explain, and lets just keep to shirts / tops for the moment. And yes they 'List' a lot of tops, and then add Different sizes, so there is a chance that not every design, type and size will be available. But Viralstyle Never message the buyer to inform them that their ordered top is out of stock / not available and offer the Buyer a refund. This IS their Problem, they Never offer a Refund, Yes the Mighty Dollar Drives this company. So they just send out another Item, and in doing this, acquire another sale, more incoming Money. And When they know they don't have you ordered Item, they put up the Wall to Block you from contacting them etc etc etc I Never got the Conformation Email, are not able to log into Viralstyle, and then tried to use the 'Forgot Password' email service, but that did not work, the Live Chat would not work for me, and was told was temporally out of service. YEP, they just don't want to talk to you, but they are very willing to take your MONEY
Answer: Please return item to 4618 Eagle Falls Pl. Tampa, FL 33619 and we will happily refund your order. PLEASE NOTE Our policy states that if the buyer receives the exact item the buyer purchased, and is not satisfied with the product, the buyer will be refunded in full for the item and the original shipping costs. The only requirement is for the buyer to return the item within 30 days of delivery. The buyer will be immediately refunded once the item is received. The buyer is responsible for return shipping.
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