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ViralStyle has a rating of 2.7 stars from 8,001 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ViralStyle most frequently mention customer service, poor quality and christmas gift. ViralStyle ranks 5th among Marketplace sites.
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Horrible T-shirt, fadded looked as though it was previous washed, no glitter, not worth $31.00 when it's cheaper on Amazon. Poor quality. Never buy from company again
A little dissatisfied with print quality on sweatshirt. Got order in a timely fashion, also bought t-shirt that was good.
The shirts are cute but arrived looking like they had been washed because the decal is so faded! Not what I expected from a brand new shirt that cost over $20!
I was very happy with my experience with ViralStyle, Love my sweatshirt It arrived much faster than I thought
I love this company. The shirts are good quality, designs are awesome, fast delivery and all around good transactions. I will continue to buy from them in the future.
My shirt came and the black laser printer ink on the shirt is messed up I've written several emails regarding this issue to get my shirt replaced but all I got was one email saying "we received your request". I would really appreciate someone getting back to me or if you guys could just replace my shirt that be great
Ordered and paid for shirt on Sept 4 and have not received yet. Tried calling and could not connect.
At 1st I was a little upset because my order went thru as 2 shirts and I was NOT able to contact someone about changing the order. However, contact was made and my order was corrected. Love my shirt and proud to wear it.
I ordered two t-shirts for a 50th bday celebration. While the shirts arrived in a timely fashion, I ordered one large and one extra large. Your shirts run small, and for being 100% cotton, they will shrink considerably, making these possibly a single occassion wear shirt.
The shirt looked as expected and arrived well packaged and in a timely manner. The ordering process was adequate. Thank you
I have a bad experience, so I never order anything again, was about a supposed discount and never was applied to my order
Send the wrong size of a 5 shirt custom order and felt no need to speed the replacement... wow. I would have appreciated some sort of service recovery to demonstrate customer value.
The sweatshirt came in good shape and definitely describes my school name and is a pretty dark red with light lettering... just as pictured. The reason I gave it four stars and not five is that it took longer than I thought it should to arrive.
The ordering, speed, keeping in touch, & delivery were great.
I ordered one size bigger than I wear. Washed in cold water. It's TOO tight!
It'll hang in my closet.
I bought the Miami Dolphin Tshirt for a Dolphin friend and she loved the shirt - she plans to wear the shirt to a Miami Dolphin football game in December
I really thought this had crystals on the shirt. Way to much $$$ for just a T-shirt. Really disappointing.
I am very satisfied with the 100% cotton Tee Shirt specially made for Birthdays in the month of October. The phrase on the shirt was perfect and I am sure I will be wearing it as much as possible during October.
Shipping was prompt and I hope to do business with you again soon.
Thank you,
Janice
Ordering was very easy. Nice selection of styles and colors. Delivery arrived as stated. This was my second time to order a shirt. My husband loves his first shirt (short sleeve - Gibbs Rules). I haven't given him the long sleeve yet.
I placed two orders... Absolutley loved the Print... But both were to small! One I ordered a size bigger than usual and it was to small, The second I ordered for a gift and havnt even opened because I know it will be way to small after opening the first T shirt... So disapointed! Can I return the unopened one and exchange for a bigger size?
I ordered 2 t-shirts, both XL; one orange and the other maroon. When I received my order, there were 2 orange t-shirts, one LG and one XL. I sent a message to have this mix up corrected and have yet to received a response. I am NOT very happy about this.
Answer: To assist you better please reply to this email support@viralstyle.com with your order number and we can better assist
Answer: Hi Mike My name is Wayne, and I'm also in Australia, - Melbourne. And you are doing the right thing buy not buying a shirt from Viralstyle. If you check the net there are a Lot of Unhappy Viralstyle customers, and I am another one. I also had a bad experience with this Shonky American Company. I was sent the Wrong T Shirt. And a lot of the complaints of Viralstyle relate to people receiving the wrong item, not what they ordered. Basically the problem is this is just a Money Hungary Company. They are More interested in the Mighty Dollar than providing a Decent Service. They have no Morals or Business Ethics. I'll explain, and lets just keep to shirts / tops for the moment. And yes they 'List' a lot of tops, and then add Different sizes, so there is a chance that not every design, type and size will be available. But Viralstyle Never message the buyer to inform them that their ordered top is out of stock / not available and offer the Buyer a refund. This IS their Problem, they Never offer a Refund, Yes the Mighty Dollar Drives this company. So they just send out another Item, and in doing this, acquire another sale, more incoming Money. And When they know they don't have you ordered Item, they put up the Wall to Block you from contacting them etc etc etc I Never got the Conformation Email, are not able to log into Viralstyle, and then tried to use the 'Forgot Password' email service, but that did not work, the Live Chat would not work for me, and was told was temporally out of service. YEP, they just don't want to talk to you, but they are very willing to take your MONEY
Answer: Please return item to 4618 Eagle Falls Pl. Tampa, FL 33619 and we will happily refund your order. PLEASE NOTE Our policy states that if the buyer receives the exact item the buyer purchased, and is not satisfied with the product, the buyer will be refunded in full for the item and the original shipping costs. The only requirement is for the buyer to return the item within 30 days of delivery. The buyer will be immediately refunded once the item is received. The buyer is responsible for return shipping.
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