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ViralStyle has a rating of 2.7 stars from 8,001 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ViralStyle most frequently mention customer service, poor quality and christmas gift. ViralStyle ranks 4th among Marketplace sites.
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I really love the T-shirts I ordered. The ease of check out on the site is fantastic. Shipping is a little high. Definitely could have shipped items together to lower cost and improve ease of arrival.
It took way too long to get purchased item. Lack of shipping communication brought about uncertainty and doubt. Wasn't sure where I stood. Because of the time and uncertainty, wouldn't recommend this company to a friend.
It took a long time to arrive, it is a gift for Christmas, so hopeful recipient will enjoy. It seems like good quality
My order came but one of the letters in the word Denver was not printed correctly. I have called 2 times and left an email with no response. It is a Christmas present so I am kind of diappointed that this company cannot even get back to me.
The TEXAS was 1&1/4 inches high and on 6 inches long plus the wrong size shirt was sent. The picture was in bright colors and what came was dull and looked faded out.
Bought this shirt for a xmas gift. Can't wait to give it to my son. Ordering was easy, and the shirt is a really good quality.
Ordered the first week of December December. Finally prepared for Shipment on 12/18. Still have been received by USPS A as of the 23rd. Not going to be here for Christmas, right?
Waiting to see how the shirts do after washing. At first they look ok. I'm not writing anymore*******222
We were told our two orders were scheduled for delivery just before Christmas. One got here on time Dec. 22,2018. Then informed that the other order will be delayed and not due until after the Holiday.
Wouldn't buy it again. Cheap almost shear shirt that I doubt would last one wear and wash. One positive was that they came sooner than expected
Viral Style has finally contacted me and agreed that the T-Shirt does not meet their quality control. The are supposed to replace the T. They advised me it would be about 2 weeks after Christmas before I received the replacement. Then they sent a notice that it had shipped on 12/22, but they did not provide tracking information, so...
I am waiting to find out. If they come through - I will gladly change my rating.
I ordered the Hero T Shirt for the police officer in my family. The graphics are nothing like pictured. I contacted Viral Style by e-mail after sitting for an hour on their on-line chat on December 12 and again on December 18. As of this morning -- they have not responded to my complaint. I would be happy to provide you with a photo.
Very good with keeping me posted. Good quality product when received. Just not happy with 2 different delivery dates.
I thought the quality would be better. That's the problem with online ordering. You can't touch them.
This was my first experience with ViralStyle. It exceeded my expectations. I ordered a shirt for myself and one for my niece's Christmas present.
I ordered two items regarding Ohio State. One was a t-shirt and one a Hoodie. Neither of them look anything like the picture except they are both black. The coloring and lettering looks so washed out and faded. I got them both for gifts and I'm embarrassed to give them. They look horrible. For the money I paid for these items it's not worth it.
I know what a good print looks like, I owned a screenprinting company for 18 years. This print was a DTG and could look tons better. Don't waste your money on poor quality.
Ordered a Western Conference Champion T-Shirt for the Portland Timbers. It seems it could not be printed until after the MLS Cup championship game. Not sure why that is.
Answer: To assist you better please reply to this email support@viralstyle.com with your order number and we can better assist
Answer: Hi Mike My name is Wayne, and I'm also in Australia, - Melbourne. And you are doing the right thing buy not buying a shirt from Viralstyle. If you check the net there are a Lot of Unhappy Viralstyle customers, and I am another one. I also had a bad experience with this Shonky American Company. I was sent the Wrong T Shirt. And a lot of the complaints of Viralstyle relate to people receiving the wrong item, not what they ordered. Basically the problem is this is just a Money Hungary Company. They are More interested in the Mighty Dollar than providing a Decent Service. They have no Morals or Business Ethics. I'll explain, and lets just keep to shirts / tops for the moment. And yes they 'List' a lot of tops, and then add Different sizes, so there is a chance that not every design, type and size will be available. But Viralstyle Never message the buyer to inform them that their ordered top is out of stock / not available and offer the Buyer a refund. This IS their Problem, they Never offer a Refund, Yes the Mighty Dollar Drives this company. So they just send out another Item, and in doing this, acquire another sale, more incoming Money. And When they know they don't have you ordered Item, they put up the Wall to Block you from contacting them etc etc etc I Never got the Conformation Email, are not able to log into Viralstyle, and then tried to use the 'Forgot Password' email service, but that did not work, the Live Chat would not work for me, and was told was temporally out of service. YEP, they just don't want to talk to you, but they are very willing to take your MONEY
Answer: Please return item to 4618 Eagle Falls Pl. Tampa, FL 33619 and we will happily refund your order. PLEASE NOTE Our policy states that if the buyer receives the exact item the buyer purchased, and is not satisfied with the product, the buyer will be refunded in full for the item and the original shipping costs. The only requirement is for the buyer to return the item within 30 days of delivery. The buyer will be immediately refunded once the item is received. The buyer is responsible for return shipping.
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