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ViralStyle has a rating of 2.7 stars from 8,001 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ViralStyle most frequently mention customer service, poor quality and christmas gift. ViralStyle ranks 4th among Marketplace sites.
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Ordered for a Christmas gift. Got notice on 12/13 that it had "shipped". After 5 days, checked USPS only to realize shipping meant "a mailing label had been created". Sat in FL until I emailed customer service to see where my order was. Finally delivered on 12/24! Not the item I ordered. Never again. You want to order 1 item and get 20 options of other "campaigns".
Was a gift for my Husband. A KC Chiefs Sweatshirt. He loved it and looked and fit just as described. Great price and good shipping and communication. Can't beat that
It took longer than I expected to get here but the merchandise was great.
It was easy to order. The order was correct.
Very unhappy. I still have not received my order which I was hoping to give as a Christmas gift. I received a message saying that I could track my package via a tracking number and as of today it still lists the order as not shipped.
The first shirt I received was not true to size and one calling customer service because it is tagged the size I bought she said I cannot exchange it. I was very disappointed and she fumbled around to find the address where I could send it back and paid postage the problem is is I'm not sure if that address is even correct. I'm not a happy customer and I will not be a returning customer.
I got both a t-shirt n a hoodie. They are-super comfy n soft. I love them i where the hoodie everywhere.
I ordered a custom made t-shirt, it arrived before Christmas and was exactly as i ordered, good quality material too. Definitely recommend!
High quality shirt and design; arrived on time; well liked by gift recipient: everything as promised. Will order from ViralStyle again.
They were not the best quality and I need to return 1 t-shirt and the sweatshirt
Scratchy and not soft. The graphics were great and two t shirts will be saying with us
Thank you
After taking much longer than I expected to arrive, I was disappointed to see the T-shirt was a very undersized medium, and the texture was not soft at all. The graphics are nice, but I fear it will not be worn much as it is much smaller than expected.
I received my shirt on Christmas Eve. Barely made it in time for the holiday. Three weeks seemed like a long delivery time. Also, I thought your color was off on the blue of the Patriots.
I have not received this yet. Never dissatisfied with delivery and replies received from you in phone discussions that product would be shipped "soon" as told to us on Dec 16
I received what I ordered as a gift when and where I expected it. It looked great! The recipient loved it!
My order arrived one item short with no explanation. I have contacted the company twice with absolutely no reply. Still waiting for my prepaid item!
Great, speedy delivery of the product. Wonderful help with customer service when I wanted to reorder but couldn't find a product ID
I have never made an online purchase before, so I was a little apprehensive. But the timely updates reassured me. I will order fron this company again
I am extremely disappointed since I never received my package which was a Christmas gift for my husband. I ordered the present giving myself ample time to get it by Christmas.
I love the idea of the shirts with the different sport teams represented and am excited to give the shirts for SOME of my order. However, I ordered shirts separately and they arrived with a different style of print. The quality of one was much better than the other. I'm working to get the poorer ones replaced so that all are the same.
Shirt came with a glue like substance stain on the front. He will not wear it.
It won't come off in the wash.
Answer: To assist you better please reply to this email support@viralstyle.com with your order number and we can better assist
Answer: Hi Mike My name is Wayne, and I'm also in Australia, - Melbourne. And you are doing the right thing buy not buying a shirt from Viralstyle. If you check the net there are a Lot of Unhappy Viralstyle customers, and I am another one. I also had a bad experience with this Shonky American Company. I was sent the Wrong T Shirt. And a lot of the complaints of Viralstyle relate to people receiving the wrong item, not what they ordered. Basically the problem is this is just a Money Hungary Company. They are More interested in the Mighty Dollar than providing a Decent Service. They have no Morals or Business Ethics. I'll explain, and lets just keep to shirts / tops for the moment. And yes they 'List' a lot of tops, and then add Different sizes, so there is a chance that not every design, type and size will be available. But Viralstyle Never message the buyer to inform them that their ordered top is out of stock / not available and offer the Buyer a refund. This IS their Problem, they Never offer a Refund, Yes the Mighty Dollar Drives this company. So they just send out another Item, and in doing this, acquire another sale, more incoming Money. And When they know they don't have you ordered Item, they put up the Wall to Block you from contacting them etc etc etc I Never got the Conformation Email, are not able to log into Viralstyle, and then tried to use the 'Forgot Password' email service, but that did not work, the Live Chat would not work for me, and was told was temporally out of service. YEP, they just don't want to talk to you, but they are very willing to take your MONEY
Answer: Please return item to 4618 Eagle Falls Pl. Tampa, FL 33619 and we will happily refund your order. PLEASE NOTE Our policy states that if the buyer receives the exact item the buyer purchased, and is not satisfied with the product, the buyer will be refunded in full for the item and the original shipping costs. The only requirement is for the buyer to return the item within 30 days of delivery. The buyer will be immediately refunded once the item is received. The buyer is responsible for return shipping.
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