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ViralStyle has a rating of 2.7 stars from 8,001 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ViralStyle most frequently mention customer service, poor quality and christmas gift. ViralStyle ranks 4th among Marketplace sites.
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Ordered a shirt for a Christmas Gift, shipping was fast and got here on the 24th! Just in time to give "the perfect" gift... will order again! Great quality and everyone loved it.
Could not even see the print on T-shirt and it came on Christmas Eve so no time to get new gift for my friend. They should not offer a dark shirt color is the print does not show up.
The idea of the shirt is very cool, but the printing lacks luster. It is blurry and not very bright on the shirt. The shipping also took a very long time and missed Christmas for my family.
Just as ordered. I was unsure if the shirt would arrive in time for Christmas, but the shirt arrived just in time.
Notice that product shipped Dec 22-as of Jan 1,2019 I have not received. Sent emails and have not had a response
I would never order from this company again. Said I'd have my order before Christmas and just got an email today stating Jan 5th! And their customer service sucks. Don't bother leaving a message or even calling no one gets back to you. I ordered other stuff from Fanatics website and it arrived it 3 days with standard shipping. Seems Iike this company has a little more working out to do as far as delivering what they promise.
I was notified via email that my package had shipped on Dec 22nd and never received it. I ordered it on Dec 10th as the very first Christmas gift for my husband and it has not showed up.
The product was exactly as pictured, good quality, and showed up on time. We are very pleased with our order.
Symbols had spaces in them that did not show on the website.
This was a gift mailed to another state so it was disappointing!
Nice cup, great laughs! She was triggered enough to make her eyes twitch and the saying was nice enough to make her smile.
Perfect last minute Christmas gift. Fast shipping, easy payment. Overall great customer experience. Thanks!
The product was ordered on 12/10 and was guaranteed to arrive by Christmas. It was shipped with plenty of time but must tried to save on shipping. Could not give the gift as my Father in Law left on Christmas night and it arrived the following day. Now I have a Father in Law mug!
I ordered a hoodie with the wording "It's a Brooks thing...". What came said "It's a Roth thing...". My order ID was VSREF8169RLOW, not the one listed on your email. It was ordered on 12/17/18, not 12/22. I called the number on the website and left my order number, name, cell number and email. I am awaiting a response.
My purchase was easy and fast. I received all my product within the allotted time. My family is very happy with their present from me. I would purchase again.
I tried reaching out to you after I saw my order summary. I'm pretty sure I ordered everything correctly double checking, but after I checked out, the order was wrong.
I had requested ladies in Lg, 2 men's in navy.
I received, green & navy in women's large & men's large in black. Any way we can resolve this? Thanks
I ordered once, yet received 2 orders with separate order numbers. I sent one back and I'm waiting to see if I'm refunded for the extra item.
What I don't like is that is a stamp and not a screen print.
If you guy start screen printing I will be a customer for life(your designs are great)
I received the coffee mug I ordered in many pieces. I called the customer service line before Christmas and left a message. It is now New Years day and I have not received a call back.
Two t-shirts were ordered and I wasn't expecting them to arrive before Christmas. They printed, shipped quickly, and were delivered the 24th. I was amazed at the fast turn-around and my boys love the shirts! Thank you!
Product came broken. Though it did come before Xmas. It took 7 days to get a relply from customer service and as of t8day situation is still not resolved
Answer: To assist you better please reply to this email support@viralstyle.com with your order number and we can better assist
Answer: Hi Mike My name is Wayne, and I'm also in Australia, - Melbourne. And you are doing the right thing buy not buying a shirt from Viralstyle. If you check the net there are a Lot of Unhappy Viralstyle customers, and I am another one. I also had a bad experience with this Shonky American Company. I was sent the Wrong T Shirt. And a lot of the complaints of Viralstyle relate to people receiving the wrong item, not what they ordered. Basically the problem is this is just a Money Hungary Company. They are More interested in the Mighty Dollar than providing a Decent Service. They have no Morals or Business Ethics. I'll explain, and lets just keep to shirts / tops for the moment. And yes they 'List' a lot of tops, and then add Different sizes, so there is a chance that not every design, type and size will be available. But Viralstyle Never message the buyer to inform them that their ordered top is out of stock / not available and offer the Buyer a refund. This IS their Problem, they Never offer a Refund, Yes the Mighty Dollar Drives this company. So they just send out another Item, and in doing this, acquire another sale, more incoming Money. And When they know they don't have you ordered Item, they put up the Wall to Block you from contacting them etc etc etc I Never got the Conformation Email, are not able to log into Viralstyle, and then tried to use the 'Forgot Password' email service, but that did not work, the Live Chat would not work for me, and was told was temporally out of service. YEP, they just don't want to talk to you, but they are very willing to take your MONEY
Answer: Please return item to 4618 Eagle Falls Pl. Tampa, FL 33619 and we will happily refund your order. PLEASE NOTE Our policy states that if the buyer receives the exact item the buyer purchased, and is not satisfied with the product, the buyer will be refunded in full for the item and the original shipping costs. The only requirement is for the buyer to return the item within 30 days of delivery. The buyer will be immediately refunded once the item is received. The buyer is responsible for return shipping.
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