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ViralStyle has a rating of 2.7 stars from 8,001 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ViralStyle most frequently mention customer service, poor quality and christmas gift. ViralStyle ranks 4th among Marketplace sites.
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I ordered two long sleeve t-shirts and you sent me 3 shirts all in the wrong size in which I will be returning expecting a full refund. I am not happy with the quality of your service.
My mug showed up damaged (handle broken off). I reached out to find out how I can get it replaced and no response from anyone yet... still waiting...
My husband is so happy with this shirt. He loves it and the fit and softness of the shirt is great. So glad we got this shirt.
Ordered in early December. Arrived three days after Christmas. My son had flown home the day before. They should have said it would not arrive before Christmas.
The sweatshirt came on time and was exactly as described. The logo matched our old one, which is no longer used.
I received the wrong item, have contacted Viralstyle customer service twice in 4 days via email and have received no response.
Given how close it was getting to Christmas I knew that it was going to be iffy getting my item by Christmas. Frequent emails from Viral Style kept me informed of the entire process and shipping. Lo and behold my item arrived just in time on Christmas Eve day. Thanks!
Cup was broken when I received. How do I return and obtain refund? It may have just been UPS. Let me know if Aniyah's questions.
Ordered two t shirts that were poor quality printing, extremely pixelated and faded looking in comparison to pictures online. Will be returning
They sent me the completely wrong coffee mug and it was a Christmas present. Have tried to contact them about returning it and exchanging it for the one I tried to order and no one will contact me back.
Arrived late, It is a Christmas present and it arrived after Christmas and I was not real happy about that.
I like the product that I purchased, but when I purchased it, the website said I would receive it by Christmas and they estimated it would be delivered on December 20th. I didn't end up getting it until December 26th, so that was kind of frustrating.
I ordered 5 shirts for Christmas. After a week I started checking on where they were. After another 3 days I finally found out my credit card was charged but they still were not shipped. They finally were shipped on December 22. It is January 1... still no shirts. I am told January 3.12 days for shipping! I cannot review the product itself because it has not arrived.
After waiting only three weeks for my item to arrive on Christmas Eve, imagine my frustration when I opened it to find they sent the wrong product! I ordered my father a mug about him being the luckiest dad, and instead received a mug with political humor featuring Trump, whom we despise! Since it didn't even arrive until Christmas Eve, there was nothing I could do and we're stuck without a gift for my father.
I ordered 6 sweatshirts and I T-shirt at the last minute for my family for Christmas (Dec. 21). The order was confirmed and delivered to my home by Dec. 24. Everything looked great and are comfortable to wear.
It first I thought I was waiting too long but I forgot about the Christmas end it was here two days after Christmas very pleased with the quality I got two shirts and gave them to my sisters for Christmas and they were ecstatic
I ordered an EMPROIDERED jacket... what arrived was a jacket sewn from Walmart material. The only embroider part of it could possibly be in the label that must have said "idiot"
Answer: To assist you better please reply to this email support@viralstyle.com with your order number and we can better assist
Answer: Hi Mike My name is Wayne, and I'm also in Australia, - Melbourne. And you are doing the right thing buy not buying a shirt from Viralstyle. If you check the net there are a Lot of Unhappy Viralstyle customers, and I am another one. I also had a bad experience with this Shonky American Company. I was sent the Wrong T Shirt. And a lot of the complaints of Viralstyle relate to people receiving the wrong item, not what they ordered. Basically the problem is this is just a Money Hungary Company. They are More interested in the Mighty Dollar than providing a Decent Service. They have no Morals or Business Ethics. I'll explain, and lets just keep to shirts / tops for the moment. And yes they 'List' a lot of tops, and then add Different sizes, so there is a chance that not every design, type and size will be available. But Viralstyle Never message the buyer to inform them that their ordered top is out of stock / not available and offer the Buyer a refund. This IS their Problem, they Never offer a Refund, Yes the Mighty Dollar Drives this company. So they just send out another Item, and in doing this, acquire another sale, more incoming Money. And When they know they don't have you ordered Item, they put up the Wall to Block you from contacting them etc etc etc I Never got the Conformation Email, are not able to log into Viralstyle, and then tried to use the 'Forgot Password' email service, but that did not work, the Live Chat would not work for me, and was told was temporally out of service. YEP, they just don't want to talk to you, but they are very willing to take your MONEY
Answer: Please return item to 4618 Eagle Falls Pl. Tampa, FL 33619 and we will happily refund your order. PLEASE NOTE Our policy states that if the buyer receives the exact item the buyer purchased, and is not satisfied with the product, the buyer will be refunded in full for the item and the original shipping costs. The only requirement is for the buyer to return the item within 30 days of delivery. The buyer will be immediately refunded once the item is received. The buyer is responsible for return shipping.
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