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ViralStyle has a rating of 2.7 stars from 8,001 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ViralStyle most frequently mention customer service, poor quality and christmas gift. ViralStyle ranks 4th among Marketplace sites.
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Shirt cost 35 dollars and shrunk so much it doesn't fit. Waiting for a response from them to see if they can do anything to help. Love the shirt but very unhappy with quality of shirt
The shipping label had the mug we ordered but the wrong mug was inside the box. No way to get our money back or get the right mug.
Disappointed it got to my house the day AFTER Christmas! The person i bought it for lives over three hours away and wont receive it now until late january. Just thought since all my other ordered items made it in a timley manner this would too.
They sent me the wrong size shirt and won't respond to my email. The shirt I received was ok but does me no good si ce it is the wrong size.
Wrong item sent, no refund, arrived late.
After ordering based on a guarantee the item would arrive by 12/25, it came late and was a completely incorrect item.
What's to say? I bought a mug and it came to me. Kind of slow but it arrived in time. Also to leave a review with at least 100 characters but I don't have 100 characters of comments.
Wrong item shipped, made 2 attempts to contact company with no reply. I shipped back the wrong item and want a refund.
Not delivered before Christmas. No communication to state it would not arrive before Christmas. Shipping label was created then not shipped for days. Very rinky-dink shop.
I ordered 3 items; only received 1 and the company won't respond to my inquiry on it. I will be reversing the charges on my card.
I need to return a item & get a replacement. You shipped the wrong color & size. Would like to return & recieve the correct item
The order experience was fast and easy. I was provided answers to my questions regarding shipping. I received my shirts in time for Christmas!
Wrong shirt... wrong name... wrong size... and nobody has called me back. I wanted it for christmas and is arrived a week late.
I received the wrong mug. Emailed customer service and have received no response. This was supposed to be a Christmas present. Very unhappy!
It was an easy process finding and ordering what I wanted. It came quicker than it was supposed to and what I had gotten turned out to be great quality!
Easy to order and somewhat timely delivery. The price was also good. Since it was the Christmas season I expected delays. We got the purchase after we returned home from Christmas.
I received a mug, but it was NOT the one I ordered. I called customer service and left a detailed message with contact information on 12/24/2018 (the day I received my order), and no one has reached out to me to discuss the problem or a solution (today is 1/1/2019). Very disappointed.
Really love my Sharks T-shirt. Big fan of Mickey Mouse and San Jose Sharks! Easy to order and arrived within the specified time. Great product for the price.
Quick shipment, great transaction. Happy with the product and customer service.
Will buy again. Having more trouble submitting my comment lol
I ordered one of the Stan Lee T-shirts for my boyfriend... He really likes it... The design is nice and it arrived faster than I thought it would.
Was disappointed in the color of the OU. In the picture it appeared crimson like the OU school color but when I received the T-shirt it was more maroon like A&M.
Answer: To assist you better please reply to this email support@viralstyle.com with your order number and we can better assist
Answer: Hi Mike My name is Wayne, and I'm also in Australia, - Melbourne. And you are doing the right thing buy not buying a shirt from Viralstyle. If you check the net there are a Lot of Unhappy Viralstyle customers, and I am another one. I also had a bad experience with this Shonky American Company. I was sent the Wrong T Shirt. And a lot of the complaints of Viralstyle relate to people receiving the wrong item, not what they ordered. Basically the problem is this is just a Money Hungary Company. They are More interested in the Mighty Dollar than providing a Decent Service. They have no Morals or Business Ethics. I'll explain, and lets just keep to shirts / tops for the moment. And yes they 'List' a lot of tops, and then add Different sizes, so there is a chance that not every design, type and size will be available. But Viralstyle Never message the buyer to inform them that their ordered top is out of stock / not available and offer the Buyer a refund. This IS their Problem, they Never offer a Refund, Yes the Mighty Dollar Drives this company. So they just send out another Item, and in doing this, acquire another sale, more incoming Money. And When they know they don't have you ordered Item, they put up the Wall to Block you from contacting them etc etc etc I Never got the Conformation Email, are not able to log into Viralstyle, and then tried to use the 'Forgot Password' email service, but that did not work, the Live Chat would not work for me, and was told was temporally out of service. YEP, they just don't want to talk to you, but they are very willing to take your MONEY
Answer: Please return item to 4618 Eagle Falls Pl. Tampa, FL 33619 and we will happily refund your order. PLEASE NOTE Our policy states that if the buyer receives the exact item the buyer purchased, and is not satisfied with the product, the buyer will be refunded in full for the item and the original shipping costs. The only requirement is for the buyer to return the item within 30 days of delivery. The buyer will be immediately refunded once the item is received. The buyer is responsible for return shipping.
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