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ViralStyle has a rating of 2.7 stars from 8,001 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ViralStyle most frequently mention customer service, poor quality and christmas gift. ViralStyle ranks 5th among Marketplace sites.
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I had an issue with a product. The customer service department was one of the best I have dealt with. As soon as I notified them of the problem, they printed a new shirt and shipped it out very quickly. Great job, by a great company!
The shirt was not sparkling like it showed on the internet... the heart was red sparkles and the shirt I received had no sparkles at all. Was wanting these shirts to wear to the Reds spring training thinking they would stick out... not so much... :(
Quality of shirt is nothing like the picture. Looks nothing like what was on the website. Very unhappy with my purchase and will not use your site agsin
Image shows a form fitted shirt with a skinny label. I received a $#*! gilden heavy cotton shirt that is a horrible cut. Total scam bull$#*!
I received it quickly and size fits well and quality is nice. Thank you very much for the correct and quick order.
I received 2 diffent pieces and I am very pleased with both pieces. I would recommend this web site for any apparel needs. It is extra special since my Clemson Tigers won it all!
Both Clemson t-shirts arrived in a timely manner and were better than the pictures. Cannot wait to wear them at the first home game!
Find it, buy it, & they do all the rest including keeping you informed. Easy Peesy
Purchased a great shirt & it arrived and was exactly as advertised
I've been charged for my purchase, but have not received it or have not even received an email of confirmation of purchase or even notice of shipment.
Nice heavy tshirt. Very pleased with the graphics. I know my grandson is going to be pleased with this as it is his birthday present.
Poorly made screen print off center
Shirt was low quality and a dingy white
Shirt looked like a glitter design but not
Fast shipping great product would definitely return to give them my business and will refer friends and family
Shirt was not as it appeared in picture. It looked duller and not as sparkling not as good quality as I thought
Very easy to order online. Received my two awesome shirts within four days. I love them! Price was good and quality was great. Thanks!
Great graphics on the shirt! Actual product matches the view seen in Facebook. Costs higher than typical purchases of same/like products.
When I finally got a tracking # it didn't work. 2 days later it arrived. I spent 3 weeks not knowing what was going on with my stuff.
I had issues the minute I placed the order. Found viralstyle on Instagram. I got a message from someone involved in a fund raiser for vets on page I follow. So I asked if there was a website. He messaged back gave me the address and I said I would check it out. I did and bought 2 very poorly printed shirts. The guy who first gave me the info started messaging me back. He was asking me questions in broken english and badgering me because I didn't respond to him. I was immediately suspicious so I reached out to viralstyle to make sure all was on the up and up and noone responded. So I canceled my card I payed with but got confirmation my shirts and they were being printed on the way soon. They came quicker than expected but that was the only bright spot in the whole experience. I've done screen printing. It's not difficult. The printing on the shirts I received looked like a five year old did it. Very blurry and horribly executed. I live in Florida and saw they have a place of business in Tampa. Gonna drive down there and get my frickin money back in person. I am not a happy camper. Anybody wanna reach out to me and make this right I would greatly appreciate it. If not. I'll see them soon.
Answer: To assist you better please reply to this email support@viralstyle.com with your order number and we can better assist
Answer: Hi Mike My name is Wayne, and I'm also in Australia, - Melbourne. And you are doing the right thing buy not buying a shirt from Viralstyle. If you check the net there are a Lot of Unhappy Viralstyle customers, and I am another one. I also had a bad experience with this Shonky American Company. I was sent the Wrong T Shirt. And a lot of the complaints of Viralstyle relate to people receiving the wrong item, not what they ordered. Basically the problem is this is just a Money Hungary Company. They are More interested in the Mighty Dollar than providing a Decent Service. They have no Morals or Business Ethics. I'll explain, and lets just keep to shirts / tops for the moment. And yes they 'List' a lot of tops, and then add Different sizes, so there is a chance that not every design, type and size will be available. But Viralstyle Never message the buyer to inform them that their ordered top is out of stock / not available and offer the Buyer a refund. This IS their Problem, they Never offer a Refund, Yes the Mighty Dollar Drives this company. So they just send out another Item, and in doing this, acquire another sale, more incoming Money. And When they know they don't have you ordered Item, they put up the Wall to Block you from contacting them etc etc etc I Never got the Conformation Email, are not able to log into Viralstyle, and then tried to use the 'Forgot Password' email service, but that did not work, the Live Chat would not work for me, and was told was temporally out of service. YEP, they just don't want to talk to you, but they are very willing to take your MONEY
Answer: Please return item to 4618 Eagle Falls Pl. Tampa, FL 33619 and we will happily refund your order. PLEASE NOTE Our policy states that if the buyer receives the exact item the buyer purchased, and is not satisfied with the product, the buyer will be refunded in full for the item and the original shipping costs. The only requirement is for the buyer to return the item within 30 days of delivery. The buyer will be immediately refunded once the item is received. The buyer is responsible for return shipping.
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