website thubmnail of VIP Outlet
How would you rate VIP Outlet?
grey star
grey star
grey star
grey star
grey star
Oregon
1 review
0 helpful votes
Follow Jihun L.
Unfollow Jihun L.
Send Message
Share Review
Report Review

Great prices
February 8, 2021

I've purchased several computers and laptops for VIP Outlet, both through ebay as well as their website. Prices have been fantastic and everything has always shipped quickly.

Date of experience: February 8, 2021
Colorado
1 review
0 helpful votes
Follow Desiree G.
Unfollow Desiree G.
Send Message
Share Review
Report Review

# 1 customer service
January 27, 2021

I had a problem with my order and I contacted support and told them about my order and in no time I had a full refund and they even let me keep my order Ariel thank you for your awesome work keep it up girl.

Date of experience: January 26, 2021
Wisconsin
1 review
0 helpful votes
Follow B M.
Unfollow B M.
Send Message
Share Review
Report Review

The response to my Email was very fast and unexpected, the agent whom helped me was very nice and quik to email me back with all concerns i had. Its rare these days to find a company with exellent customer service reps. I will be shopping this site again.

Date of experience: November 7, 2020
Illinois
1 review
0 helpful votes
Follow Adrienne C.
Unfollow Adrienne C.
Send Message
Share Review
Report Review

Doorbells
November 23, 2020

I have ordered from VIP Outlet on more than one occasion and I had an issue and Rea customer service representative was very very helpful professional and kind I really appreciate it her she is a great asset to your company keep her so she can train the others.

Date of experience: November 23, 2020
Chile
1 review
2 helpful votes
Follow SERGIO L.
Unfollow SERGIO L.
Send Message
Share Review
Report Review

I placed an order trough this website, a refurbished Ipad Pro. After been submitted the order, been charged by them I got an email requesting a photo of my id and card used for the transaction. I sent them by email and a few hours later they cancell my order. They play with yout time, your money and with your personal information with id photo and credit card.
DONT TRUST THEM

Date of experience: April 24, 2021
New York
1 review
0 helpful votes
Follow Lance M.
Unfollow Lance M.
Send Message
Share Review
Report Review

Good experience
March 14, 2021

Fast shipping and better condition cosmetically than I expected. Have been using for the past week and it was 1/2 the price of other online retailers.

Date of experience: March 12, 2021
California
1 review
0 helpful votes
Follow Marvin M.
Unfollow Marvin M.
Send Message
Share Review
Report Review

Great deals overall
April 18, 2021

Good place to shop excellent deals. Found lots of high end items for excellent deals. Thanks for proving a great place buy stuff that secure any issue and you always provide good customer service.

Date of experience: April 17, 2021
New York
1 review
0 helpful votes
Follow Jack Z.
Unfollow Jack Z.
Send Message
Share Review
Report Review

I got an inexpensive 7 inch tablet (only used for backup), brand new, for half the price at Newegg. It was cheaper than most refurbs on eBay. Free shipping and prompt delivery were a bonus.

Date of experience: April 10, 2021
New Jersey
3 reviews
13 helpful votes
Follow Michael L.
Unfollow Michael L.
Send Message
Share Review
Report Review

I ordered a blood pressure monitor from Vipoutlet. The price was amazing... more than 50% off retail. Delivery was fast and the item came in it's original box. Couldn't be happier.

Date of experience: March 20, 2019
Wisconsin
1 review
1 helpful vote
Follow Dena C.
Unfollow Dena C.
Send Message
Share Review
Report Review

Horrible company
March 7, 2020

A bunch of liars
DO NOT buy from this company. I ordered a tv on March 2nd with delivery to be on March 4th. March 4th came and went no tv no correspondence about my order nothing. I sent emails asking about my order and they said wait 24-48 for shipping info to update it well over that now. As of March 7th I was able to call and get through to speak to someone after I emailed again and was told that my order shipped as at this point I was going to cancel. After speaking to a customer service rep I was informed my order in fact did not ship and was still sitting in the warehouse. I asked for the order to be canceled and my money refunded and was told they could not do so. So not only do I not have my tv they don't want to cancel the order let alone give me my money. I'm not paying for something that's sitting in a warehouse. I have filed a complaint with BBB this company is nothing but trash

Date of experience: March 7, 2020
Kentucky
2 reviews
0 helpful votes
Follow Renee W.
Unfollow Renee W.
Send Message
Share Review
Report Review

Bose Earbuds
December 10, 2020

My order was correct, product was as stated in the description, and arrived quickly! I have recommended VIP Outlet to all of my family and friends. Great experience!

Date of experience: December 9, 2020
Georgia
1 review
0 helpful votes
Follow Mike G.
Unfollow Mike G.
Send Message
Share Review
Report Review

Product arrived early
February 3, 2021

I ordered a new Bose Soundbar, which was priced 35% less than advertised at Costco.com.
I was very pleased when the item arrived several days earlier than expected, in perfect condition!

Date of experience: February 2, 2021
Ohio
1 review
0 helpful votes
Follow Joseph W.
Unfollow Joseph W.
Send Message
Share Review
Report Review

I have purchased products from vip outlet in the past and have always had a great experience, the prices are reasonable and the product choices are plenty. Thank you.

Date of experience: February 13, 2021
Ohio
1 review
2 helpful votes
Follow Lisa O.
Unfollow Lisa O.
Send Message
Share Review
Report Review

My experience
February 8, 2021

I ordered a pair of AirPod pros for my son for Christmas With plenty of time to arrive by Christmas. My son woke up without them bc they said they were lost in the mail When it showed them being stuck in transit the whole time. We had a hard time getting any response from this company, they are a seller affiliated with Walmart. We contacted Walmart and got a full refund & Then we randomly received them in January. I just received an email from the vip outlet letting us know we are being charged for the item. I called to try to get a discount due to the total inconvenience this caused our family during Christmas and was told the only way to NOT be charged is if we return the item. This company is very thirsty for money and will not take any responsibility for their mistakes. I explained the wait & phone calls we had to experience to even get the refund in the first place. The whole weight of the situation was never even considered. If I could give 0 stars I definitely would. I do not recommend!

Date of experience: February 8, 2021
North Dakota
1 review
0 helpful votes
Follow Jake K.
Unfollow Jake K.
Send Message
Share Review
Report Review

Good
April 8, 2021

The site in general was very easy to use and is quick. There is a lot of item selection and usually at great prices. I bought a used pc on there and it came in great condition and at a great price.

Date of experience: April 7, 2021
Oklahoma
1 review
1 helpful vote
Follow Amanda W.
Unfollow Amanda W.
Send Message
Share Review
Report Review

Horrible, horrible experience
June 28, 2022

If I could give this company no stars, I would. I bought a cell phone for my daughter through this company on Walmart.com. When we got it and tried to activate it it said that it was locked and we had to take it to Walmart to have them scan it before we could use it. Took it to Walmart and - surprise! They can't do anything with it because it wasn't sold through Walmart. So I called VIPOutlet themselves. Only to be hung up on 4 times. I finally got ahold of someone and was informed that the phone I spent nearly $100 on was useless because "Samsung sent them a faulty phone." Essentially I had a fancy brick. According to the VIPOutlet agent I now have to take the phone to our local Walmart and they will send it back to VIPOutlet so I can get my refund. I call Walmart to confirm this information and am told that they don't do that. So now I'm stuck trying to get ahold of these people AGAIN to try to get my refund. Horrible products, horrible customer service, all around HORRIBLE company. DO NOT ORDER FROM THEM.

Date of experience: June 28, 2022
Texas
1 review
1 helpful vote
Follow rusty s.
Unfollow rusty s.
Send Message
Share Review
Report Review

Is a dropshipper that has presence on all major online marketplaces. Participates in multiple frauds from item not recieved, to dropship/returns. Have notified DOJ

Date of experience: May 30, 2022
Washington
1 review
0 helpful votes
Follow Ben B.
Unfollow Ben B.
Send Message
Share Review
Report Review

Lost my package
January 5, 2024

They lost my package and told me to file a police report. What a joke. They even have a picture of it being delivered to the wrong address. WoW

Date of experience: January 5, 2024
Alabama
1 review
0 helpful votes
Follow Ricky R.
Unfollow Ricky R.
Send Message
Share Review
Report Review

Onn Roku TV
March 1, 2020

I read a lot of Reviews on different companies, products and so on at. I have seen a lot of good one but too many negative reviews to the point that it scared me to order anything from them. I definitely like to find good bargains. I took a chance on ordering a TV, the same TV they advertise on Walmart 40" Onn Roku TV. It may not measure out to be 40" but it is a decedent size television. Browsing through different reviews, I noticed that someone from the company VIPOUTLET was trying to resolve any issues with unsatisfied customers. I did notice that one of the names was Edwin. After seeing this, I decided to take a chance on ordering this Roku TV at a discounted price, listed as Grade A. Honestly, I expected to be some problem when it arrived, maybe broken or something missing. But was not,. The picture, sound is great. I just got it today/so far so good. If any changes will update the review. The pictures I am including may look a little blurry. I will try to add some better pictures later.

Looks bigger in person
I need a better camera
Date of experience: February 29, 2020
Arizona
1 review
0 helpful votes
Follow Frederick D.
Unfollow Frederick D.
Send Message
Share Review
Report Review

Great service and product
November 21, 2020

I was very pleased with the product quality and price. Delivery was very quick. I have no experience with returns since we haven't needed to return the item.

Date of experience: November 20, 2020

Overview

VIP Outlet has a rating of 2.4 stars from 103 reviews, indicating that most customers are generally dissatisfied with their purchases. VIP Outlet ranks 66th among Electronics sites.

service
54
value
54
shipping
53
returns
29
quality
52