business logo of vidaXL US

vidaXL US

Overview

vidaXL US has a rating of 2.7 stars from 702 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with vidaXL US most frequently mention customer service, credit card and full refund. vidaXL US ranks 12th among Furniture sites.

service
57
value
65
shipping
65
returns
36
quality
65
Sponsored message from vidaXL US
Spring Sale
Buy Now
How would you rate vidaXL US?
grey star
grey star
grey star
grey star
grey star
Wisconsin
1 review
0 helpful votes
Follow Donna H.
Unfollow Donna H.
Send Message
Share Review
Report Review

Unique style
February 9, 2021

Very nice unique style entry coat hanger. Sturdy and beautiful.

Date of experience: February 8, 2021
Delaware
1 review
0 helpful votes
Follow DJ A.
Unfollow DJ A.
Send Message
Share Review
Report Review

Bookcases are just perfect for my needs
February 9, 2021

The bookcases arrived on time as described. They were easy to assemble and look great. I love them!

Date of experience: February 8, 2021
Texas
1 review
1 helpful vote
Follow Betsy W.
Unfollow Betsy W.
Send Message
Share Review
Report Review

Did not receive one of my items.
June 12, 2020

I did not receive one of my items ordered. Item # ******* Console Table Price: 143.63

Date of experience: April 27, 2020
North Carolina
1 review
0 helpful votes
Follow Andrew M.
Unfollow Andrew M.
Send Message
Share Review
Report Review

Recent sofa table purchase
April 27, 2020

Fast shipping. Solid wood product (no MDF). Great value for the price.

Date of experience: April 27, 2020
New York
1 review
0 helpful votes
Follow Vince L.
Unfollow Vince L.
Send Message
Share Review
Report Review

Put it together then took it back apart
September 30, 2020

I really would have preferred better instructions and a parts list. Ended up not using it.

Date of experience: August 13, 2020
Colorado
1 review
0 helpful votes
Follow John X.
Unfollow John X.
Send Message
Share Review
Report Review

Very pleased
September 30, 2020

The item's I have ordered from them are as advertised. Quality, and delivered in a timely manner.

Date of experience: August 13, 2020
Florida
1 review
0 helpful votes
Follow donna B.
Unfollow donna B.
Send Message
Share Review
Report Review

Nice
April 30, 2020

Excellent product... good quality and design... looks great

Date of experience: April 30, 2020
Utah
1 review
0 helpful votes
Follow Daniel Q.
Unfollow Daniel Q.
Send Message
Share Review
Report Review

Good product
April 30, 2020

Easy access and buying process. Problems with the page to track package. No complains.

Date of experience: April 30, 2020
Arizona
1 review
0 helpful votes
Follow Yvonne Z.
Unfollow Yvonne Z.
Send Message
Share Review
Report Review

It is easy to install
September 30, 2020

Package arrived on time in good condition and the awning is very pretty

Date of experience: August 13, 2020
Florida
1 review
1 helpful vote
Follow Jacqueline Y.
Unfollow Jacqueline Y.
Send Message
Share Review
Report Review

Great product
March 19, 2020

Love the product but assembly instructions not clear. They need to be improved

Date of experience: March 19, 2020
Georgia
1 review
1 helpful vote
Follow Hubert G.
Unfollow Hubert G.
Send Message
Share Review
Report Review

Dissatisfied
September 30, 2020

Didn't go together right hinges broke off.
Very cheaply made!

Date of experience: August 13, 2020
Ohio
1 review
0 helpful votes
Follow Valerie C.
Unfollow Valerie C.
Send Message
Share Review
Report Review

Toddler swing
May 1, 2020

The swing was very good quality and excellent support staff.

Date of experience: May 1, 2020
New Jersey
1 review
1 helpful vote
Follow Laura U.
Unfollow Laura U.
Send Message
Share Review
Report Review

Customer service
June 12, 2020

Nobody has gotten back to.me regarding a return that I need to make.

Date of experience: April 30, 2020
Rhode Island
1 review
0 helpful votes
Follow Amanda S.
Unfollow Amanda S.
Send Message
Share Review
Report Review

Great
September 30, 2020

Love them. Look great on my patio. Now I'm just typing words because I have to enter 50 characters.

Date of experience: August 14, 2020
Massachusetts
1 review
0 helpful votes
Follow Jill K.
Unfollow Jill K.
Send Message
Share Review
Report Review

Great Product/Super quick Delivery
April 10, 2020

Amazing product and amazed at the speed of delivery 2 days.

Date of experience: April 10, 2020
Ohio
1 review
0 helpful votes
Follow Tracy F.
Unfollow Tracy F.
Send Message
Share Review
Report Review

Not the best instructions.
April 13, 2020

The instructions are not at all clear, so allow extra time for assembly.

Date of experience: April 13, 2020
New York
1 review
0 helpful votes
Follow jeanne I.
Unfollow jeanne I.
Send Message
Share Review
Report Review

Great Service
April 13, 2020

I ordered the product and within seven days. We surely will use this company again!

Date of experience: April 13, 2020
Indiana
1 review
0 helpful votes
Follow Tim G.
Unfollow Tim G.
Send Message
Share Review
Report Review

Great product
April 13, 2020

I have used several of the oil filter cups and they performed perfectly.

Date of experience: April 13, 2020
Indiana
1 review
0 helpful votes
Follow K X.
Unfollow K X.
Send Message
Share Review
Report Review

Love my bench
March 23, 2020

Great customer feedback and product is as stated. Would buy from them again.

Date of experience: March 23, 2020
Virginia
1 review
0 helpful votes
Follow Thomas H.
Unfollow Thomas H.
Send Message
Share Review
Report Review

TV SHELF
January 7, 2020

Everything went smoothly without any problems. I am satisfied.

Date of experience: January 6, 2020
Axel R. vidaXL US Rep
over a year old

Dear Thomas,

Thank you very much for your feedback.

I am glad that you are happy with your product and I hope you will shop from us again in the future.

Wishing you a lovely day.

Kind regards,
Sara/vidaXL