Victoria's Secret

Ten years before the Social Network I told hundreds of people the story of the founder. It was my best way of explaining to people in foreign countries that a millionaire might jump off the San Francisco bridge because the new owners turned it into a billion dollar global business.
I lived in Mill Valley at the time so had different versions of the story.

When the internet was new I did a content analysis of the titles of the 1000 most popular web sites and the key words they used: celebrity, angel, sexy, model, free, new, teen. The only company in the world that has used all in their ads since 1995 is Victoria's Secret. Now you know what the business of wings on supermodels is all about.

Not far from the defunct Macy's in La Jolla is a very popular Victoria's Secret.

This is literally the ONLY place I buy my bras/underwear from! They're not just excellent quality but they fit so perfect! Especially finding a size that caters pefect to your body size unlike other department store and their generic sizes. Not one size fits all and that's why I basically live by this store. Literally! Coming from a Forever Angels card holder! Also another thing they have a point system your buying the products anyways why not be rewarded for it!

Of my top 5 favorite businesses to shop, Victoria's Secret ranks #1! I have shopped at Victoria's Secret for over 20 years! The quality of their merchandise is what has kept me a loyal customer. They also have amazing Customer Service, and I've never had an issue if I purchased something that didn't fit, it was always promptly taken care of.
One of my favorites about VS is bikini time! I love the fact you can order your bikini in your bra size! I also like the variety of items you can purchase! And the Lingerie is stunning. I also have about 5 different parfumes, Heavenly being my favorite, but I love them all!
Overall, some items may be a bit pricey, but the way I see it, you get what you pay for, and their overall quality proves how well their merchandise is worth it. I also Love their pink collection! I would recommend Victoria's Secret to anyone who wants quality in every aspect. Waiting patiently for their semi-annual sale! Happy Shopping! ~Jenny

Bad experience with online chat. They wouldn't help me. They called me a liar. They messed up my order. If you go to consumer reviews or trust pilot, you will find I'm not the only one. The majority tells the truth on those reviews. Honest people, unlike the chat employees that they have, who doesn't give a damn about helping people. I will never order from them again. At least Amazon is more helpful. I never have a problem with anyone else. So have a good day and wait till they scam you. Their online service is horrible.

Bought something online and then decided I didn't want it anymore, was trying to "chat" with customer service(it's very confusing) by the time I got to say what I wanted the service rep told me " unfortunately I won't be able to refund your money, after 30 min we ship them out" it hadn't been 30 min 1st of all and I had been trying to cancel my order from the second after I bought it. Told her that and she said " when you receive it you can go to a store and get a full refund " mmk will do…& today they have free shipping on orders over $25 I got charged $8 for shipping and what I bought was $72. Nope! Bad bad bad horrible customer service. Never ever again will I shop there.

Victoria Secret sells these very expensive bras and when you carefully wash them they break. Victoria secret has the cheapest quality in bras ever. I go to a regular store and buy bras that last me longer.

Their online service and deals are getting worse. One of the 3 items in my order was cancelled due to being unavailable. They should've ask me the customer if I want the remaining items especially if I wanted to wear the items as a complete outfit... UGH... they are always out of something or after I've ordered something, it ends up being available, even new stuff... smh... always something. I need to make up in my mind to leave VS. Plus the coupon and reward deals suck compared to anywhere else I shop. I have approximately ten 25 off of 75 cards. I didn't realize until I tried to use them that it's one per order... REALLY! Just getting more and more ridiculous.

Stop ruining people's credit history! Find a better accounting services and do well for others that fights hard in life to keep their credit clean. There are other places that have what you have and the prices are better than yours. The people you have working in Aventura not all are well trained to help out others. I've saw one of your employees raising her voice and mistreatment to an elderly lady. I'm sure there's a lot of people out there that can't complain. I'm sure if they knew how they will do it. I'm closing my account & hope you stop abusing people.

I ordered a gift card from this website only to discover that the gift card was never put in package and was loaded and used date of delivery which means employee that had my shipping information waited until it said it was delivered at my location and ran to a store and used it. I look back at the tracking and found the town where it was shipped from come to find out the town where it was used is close to there which means the employee lives in that area. Refuse to replace my gift card since they do not replace loss or stolen gift cards which I understand if it was lost in the mail or something like that but this is an employee who took my card which is stealing from the company And all they would do was offer me a partial refund Great customer service guys

Since you switched to lasership nothing but problems getting my order. Called lasership to find out where my package is because got a text it was unbelievable. I've been home all day. Camera's don't show lasership here. Only regular postal carrier. Customer. Service for lasership are very rude. Hope soon you will got back to ups or fedex. As long as you ship with lasership I will NOT be ordering again.
Package was supposed to be here today. SMH

I am a long time shopper of Victoria Secrets, I believe 20 years now. It used to be a high quality company that catered to all women. Their tops, bottoms, dresses and intimate wear were all good quality and there was a wonderful selection. In the past few years VS has changed from a tasteful, sexy inventory to a cheaply made (most items made in China of very thin fabric), limited selection inventory. Has anyone else noticed the website and catalogue is now focused on the teenie-bopper population? The selection of bra colors has been drastically reduced and most of the casual wear is cheaply made and embellished.
No longer can a mature, professional woman purchase from VS and get the quality of the past. Perhaps that was their marketing goal: to attract young teens and lose their mature population. We like to look and feel sexy too, but we do that in style. I miss the VS of the past. Perhaps they should consider line for those of us over 20!