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Michelle J.

Wash

Contributor Level

Total Points
82

1 Review by Michelle

  • Victoria's Secret

2/3/22

Bought something online and then decided I didn't want it anymore, was trying to "chat" with customer service(it's very confusing) by the time I got to say what I wanted the service rep told me " unfortunately I won't be able to refund your money, after 30 min we ship them out" it hadn't been 30 min 1st of all and I had been trying to cancel my order from the second after I bought it. Told her that and she said " when you receive it you can go to a store and get a full refund " mmk will do…& today they have free shipping on orders over $25 I got charged $8 for shipping and what I bought was $72. Nope! Bad bad bad horrible customer service. Never ever again will I shop there.

Tip for consumers:
Make sure you get a refund before 10min!!!!

Products used:
I’m taking this back and never shopping there again.

Service
Value
Shipping
Returns

Michelle Has Earned 2 Votes

Michelle J.'s review of Victoria's Secret earned 2 Very Helpful votes

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