Bought something online and then decided I didn't want it anymore, was trying to "chat" with customer service(it's very confusing) by the time I got to say what I wanted the service rep told me " unfortunately I won't be able to refund your money, after 30 min we ship them out" it hadn't been 30 min 1st of all and I had been trying to cancel my order from the second after I bought it. Told her that and she said " when you receive it you can go to a store and get a full refund " mmk will do…& today they have free shipping on orders over $25 I got charged $8 for shipping and what I bought was $72. Nope! Bad bad bad horrible customer service. Never ever again will I shop there.