Victoria's Secret

I spend entirely too much money here, but I just can't help myself. There's always coupons, specials, and free gifts... how can one resist!? The quality of their products are nothing short of impeccable. I have purchased thousands of things and have had one single issue with a bikini top I purchased. I called and just like that, I sent it in for a gift card. It had been months and I didn't have the receipt. GREAT CUSTOMER SERVICE!

Do not get a credit card with this company. It is absolutely ridiculous that it takes them several weeks to do a system update and you can't call to make payments or even talk to a person. VS-you aren't charging everyone late fees because you can't get your system backed up.

My friend went to the location in Downtown Montreal & was horrified with the service.
She is an exteremely mild-mannered person so for her to express herself about this to me the way she did... I can only agree with her 100 %. They took no time to explain anything to her so she eventually just returned her purchase.

I went to VS a few times in Canada and the customer service was terrible. So I went to US and it was the same. Victoria Secret customer service experience was the worst I have ever had. If you're going to shop there take a family member or close friend if you need help.

I don't like Victoria's Secret that much, even though it is so popular. I think it is quite overpriced for the quality they are offering. The designs of the lingerie and clothes are very average, as well as the scents. Parfumes are long-lasting and very sweet, which some may find good. I think it just might be not my style.

Yes, happy wife, happy life... Thus, since my wife loves this stuff and I love my wife in this stuff, well, what else can one say?
Higher priced, but great value. No problems to share here. I recommend them highly!

Used to love Victoria's Secret... when a full wardrobe was available, not just intimate wear, VS models, and odd-smelling perfume. II don't shop VS anymore. Sweatshops and overseas contracting have quashed any interest in VSVS merchandise. Basically--VS (catalog) products are overpriced and cheaply made; VS "brick and mortar" stores have limited merchandise, poor associate training, and silly, 20th century "sales" that seemed designed to dupe versus save. The magic of VS is gone. Purchase elsewhere.

I have been displeased with the panties the last 6 years. Seems like they get more and more uncomfortable with elastic waist bands that are stiff and scratchy and am bummed that there are far less 100% cotton options than there used to be. O I have been buying more panties and bras from Gap. I wish they would bring back the former v- string with super soft or encased elastic, rather than what they are currently producing that feels like a luffa more than an actual waist band. I also wish there were more 100% cotton options. Another area of displeasure is the fact that they have gotten rid of the classic VS wide sweatshirt that I adored. Had I known they were going to phase out their lounge ware I would have bough enough of those to last me a life time. All my friends say the same things about the elastic and the fact that their panties are more like the Loved Ones now and less like under ware and bras you want to wear every day.

I ordered USD$300 worth of goods to my mailing address, which is different from my billing address. However, they shipped to my billing address which is my office on Saturday, and guess what? No one was around on weekends, and the package just went missing. Called USPS, and they said that they required no signature, and were unable to track. VS failed to give the tracking number, unless prompted which is annoying. They should provide the number when the items have been shipped. And the tracking did not mention exactly where the goods were delivered to, just the zipcode. As well as who received the item. It will be good to add in these features VS! Considering that you are a top notch bra brand. It sucks to not receive our items. Leaving disappointed. Will never buy from VS online again.

My 2 granddaughters was shopping at Fayette Victoria Secret in Lexington Ky. They wasn't dressed up today just relaxing and having a girls day out. They needed new bras and underwear. They left the store so upset. The workers was horrible. They had no help at all. They had about 6 bras each to take to the fitting room. Before they could get to the fitting room for help. A worker looked at them and said you are only allowed 4. They said ok. Only one tried on first so the other could exchange the ones she tried on for another one. A worker said you can't do that? My granddaughter said she still has only 4. The worker said because other people are waiting for the fitting room. So you tell me if this is right? They waited on everyone else and was nice but not to my granddaughters. I am so mad because this was uncalled for. They put there items back and left. They was hurt so bad. Something needs to be done and speak up for what happened.

What Victoria's secret doesn't realize is that people will pay a lot of money for a comfortable bra. Their bras used to be amazing. Now they're garbage. An overpriced for what you're getting. I wouldn't take one if somebody gave it to me because the only place of Victorias secret bra belongs is in the trash can

I had order someplace for a special occasion. I hadn't realized my auto fill had left the 0 off my house number. I called customer support was told my package was being held at the post office. I left work early to go get it. I was told it had been sent back the day before. Wasted 30 there and gas. Drive to the nearest location 30/40 minutes away. Get to the store they refused to price match the item I had bought called customer care they also would do nothing for me. I almost just bought the same item that n store and was going to be the annoycustomer that returns the new one when it came. But I went to the bathroom and my shopping basket was mia according to the employees. Worst experience ever so much lost time and hassle. Probably will cancel my angel card after my bill is paid.

I ordered about $300 worth or panties, sweatpants and swimsuits, and was looking forward to them arriving. The day that they were supposed to have arrived I checked my email to find out that they had just sent a message that my order has been cancelled because my card was declined. I checked, and found out that there was nothing wrong with my card. Even if there was, I should have found out about that the day I ordered my items, not over a week after, and the day that they should have arrived. Victoria's Secret asked me to just re-order all my items, but half of them are sold out and the big sale I bought them on is now over. It would cost around three times the original price to re-order. I needed those items for a trip I'm going on, and the company has been no help.

Their items are so overpriced and cheaply made. You can honestly go to any other store and buy bras and panties that are a higher quality and a lot less expensive. The no show panties are so cheaply made that after a couple of washes they just rip and tear. Wireless bra's fall apart near the breast/cup area because they are glued together not stitched. I will be cancelling my card with them and shopping elsewhere because the quality of their product is so bad and they are SO OVERPRICED!