VickyDresses

The dress that we received was not the same as it was listed on their website. They might take my review down but I would highly recommend not to buy anything from their website! I was trying to return this dress right away as soon as I received it but they stopped communicating to me and they never returned my money back. We ordered the same color as on the website Hot Pink, but it is not hot pink. The quality of fabric is very low quality and very cheap looking. Sizes were wrong, they were huge in comparison to what measurements were listed on their website. It is very heavy. Chest area did not have a good support, shape at all, it fits and looks weird. We purchased it for my daughter's Pageant Contest and we were even planning to represent the company in the State Pageant but after receiving it and the way it looks so cheap, the color is totally wrong and fit is not right, we had to find and purchase a different dress from another company. In addition, their customer service stopped responding when I tried to return this dress. I would never ever order anything from them. See pictures below. I will add my reviews everywhere I can to warn people to stay away from this low quality website that is sending the wrong product and not returning money for returns. They are a scam, stay away!

DO NOT ORDER from this company.

Do not order from this company. My tracking says I received my shorts on May 1 and when I clicked on the address it's in Chinese. No one will respond when I sent a message

I'm still waiting on my dress and hoco is next week they better send it to me if it's a scam there will be a war!

This is one of many Vickystore or shopping or plus store fake sites. You are lucky to get anything. Clothes are I'll fitting if they fit at all. There are lots of people like you and me that have been scammed thru these sites. If you have, spread the word. No more scamming

I regret not checking the reviews before ordering my dress from this site. I ordered the dress two weeks ago, and with two weeks to go until the event I need it for, the dress still hasn't arrived. For the past two weeks, I have been checking the progress, and it has always said 'Under Tailoring.' After reading other reviews about the site, I am beyond peeved, and am stressing because I fear I will not have a dress in time. PLEASE, STAY AWAY FROM THIS SITE! My parents are just as annoyed as I am.

I ordered a dress for my wedding. Came in mail with a funny smell. Dress looked nothing like the picture. It was a wjole different color. It looked like a 4 year old sewed on these ugly beads that they call sequin. They wantwd me to take pics of the dress so they could resolve the problem. Which I shouldn't have to do in the first place you know what u sent me and it is nothing like what I ordered. Still no refund. Dont waste your time or money

I bought my daughters homecoming dress from here last fall and I was very hesitant about ordering online! I am a very picky mom about quality but Vicky dresses lived up to my expectations and more! Her dress was absolutely beautiful and the quality is that of those you see for about $500 or more in the stores. I have toms all my friends about this site and tell to take measurements of their daughter to guarantee accurate size. This is where we will be buying all our dresses in the future!

That $300 dress you see in a store. Buy that. Don't think you can find the same thing for cheap. This site is a fraudulent site that basically takes your money and runs, you receive a very poor quality product in return and the customer service is just awful. They not only waste your money but your time as well. Stay far away from this site. This is a lesson learned for me, I should have known, a general rule of thumb is if there is no customer care phone number on the site, it's probably not a legitimate site. I knew that and still made the mistake of purchasing. This is a fraudulent site.

They don't even deserve a "1" rating. Worst customer service & business ever. I ordered a homecoming gown & when it came in it looked nothing like the one I ordered. They offered a 5 percent refund, demanding I pay shipping back with a threat they get lost in the mail on returns, basically saying they wanted to continue ripping me off. Please don't order from here, it is a scam.

Bought a two piece prom dress that was supposed to be beaded on the top. The top we got was some "version" of that dress. No beading and the top wasn't even lined. Sent pictures to them and they don't seem to think it is a problem to have no lining in an open lace top. Talk about a wardrobe malfunction. Classic bait & switch. Save yourself the headache. Horrible quality & customer service.

I can honestly say I've never been this dissatisfied with any online purchase, ever. I ordered this dress A-lined, Mini Dress custom sized because my daughter is only 5'4" and has a petite upper body and a fuller lower body. With all of the embellishments on top I knew this was the ideal way to go. I gave all of the specifications accurately. The dress did arrive quickly and the waist fits perfectly... that's all the good I have to say. The bust is HUGE and the length goes to her knees. The bust is nowhere near the 32" measurement given nor is the length a mini. I can stick my entire arm between the dress and my daughter's chest.

I requested a refund. I've been emailing customer service back and forth for a week now. I've been bounced around between 4 different CS reps. I've sent pictures of my daughter in the dress. I sent a picture of the bust measurement and their only response is "Your dress was made exactly according to the measurements you offered. The difference is within 1 inch." I'm not sure how they can say that when the dress is completely falling off of her top and the length is 3-4" too long.

Then I offer to ship it back if I will get a full refund and this is the response I received "if you return them, you need to pay the high postage and tax, also they are easy to be missing on the return way and you will take the full responsible for the return." From this reply, I do not trust for 1 minute that they will acknowledge receipt of the return and will blame it on the delivery system.

Their next suggestion was to find a tailor to alter it... even though that defeats the purpose of a custom sized dress. I bring it to a seamstress and she says there is no way to alter it because of all of the embellishments on the top. Again, proving my point in getting a custom size in the first place. Each time I try to update customer service with where things are at on my end they keep saying "find a tailor" and "the dress is made within 1" of the measurements. I even asked for a 50% refund to somewhat compensate the poor production of this dress. They said they could offer me 5%. I told them that a $7 refund does not even come close to fixing this.

At the end of it all, I have a worthless dress that fits no one in my family and I wasted $150 on the dress (shipping included). Vickydresses.com does not stand behind their workmanship and clearly does not work to satisfy the customer. Please BEWARE of purchasing a dress from this company.

The dress that I ordered for my daughter's homecoming dance did not fit. I emailed customer service to return and for a week they asked me to send photos of the dress (twice), stated they did not see anything wrong with the dress - even though I was returning because it didn't fit, then asked for my daughter's exact measurements, and finally stated that I cannot return the dress because she tried it on. Don't waste your time or money.

Our card was initially declined b/c i forgot to change the billing address which flagged it by our bank, however Vicky dresses tried to charge our account 16 times within the next 5 min all for different dollar amounts. Fortunately the bank stopped it and froze our account. They kept charging attempts for a couple hours. Now our card is froze till a new one comes, very frustrating and square one for a dress!

Don't buy anything from them! I bought a dress for my daughter for homecoming and it looks nothing like the picture. I ordered cream and got white. There was a LOT of padding in the chest and the lace looked nothing like the picture. The company won't let me return it and I did everything they asked. They asked for pictures of the clothes, measurements of the bust, length etc. I provided everything and they still won't refund me my money. I have never in my life dealt with such a horrible company. The dress was never worn. I can't even call them because there is no phone number.

Ordered a dress for a wedding. Ordered burgundy and color came out more red. Site did not allow you to see the different colors and sizing is made for Asian sizing. Asked for return and they kept asking for pictures! How can I send pics if I can't even get in and if I squeeze in and rip it's sure they'll say they can refund! Such a hassle. Basically once you order it's yours. This is how most Asian company works. Don't bother ordering. Pictures are not exact.

I bought a dress from this website a few weeks ago and fell in love with it online, only to receive the dress being the wrong and unmentioned lace material. My "formal dress" turned out to be a horrific mother of the bride dress. Don't even bother checking out their website.

After paying $154.99 for a custom made dress and waiting for over a month the dress arrived 2 sizes too small and of horrible quality! I have tried to contact the company, return the dress, or get the order corrected and they refuse! In an email dated November 1st 2015 they offered a 50% refund, I accepted to get it over with and they now refuse to provide the refund THEY offered! It has been 5 months and over a hundred emails with no resolve! DO NOT WASTE YOUR MONEY ON THIS SCAM!

I wish I should have looked up this site before I ordered. I ordered two dresses for my daughter with the same measurements and the dresses showed up one 3 inches too short and the other, 10 inches too long. The quality was horrible and the customer service refused to give me a partial refund even though my daughter could not wear either of the dresses. I sent them pictures as well. TOTAL SCAM!

They said the dress would be delivered in 3-4 days and after a week still no dress. When it made it to my city, part of the address was left off, so it eventually got sent back and then there is no phone number on the website to call and they do not respond to my e-mail messages. I will never order from them again.

The dress I ordered and the dress received were totally different! The beading was not even the same nor was the color! The quality was terrible! And the customer service is pathetic! It's a total scam the pictures on the Website more than likely taken from somewhere else! I would never order from them again! On top of that they offered me a 10% refund! WTF!

THESE CHEAP WANNABE BE TRASH DESIGNERS ARE THE WORST. I DONT KNOW IF THEY ARE EVER HUMANS WITH THE MESS THEY ARE SENDING CALLING THEM DRESSES. NOT IT IS CHEAP FABRIC SEWN TO GET HER TO MAKEUP A MESS CAUSE THAT EXACTLY WHAT YOU GET... WISH I HAD READ THE REVIEWS... LESSON WAS SURELY LEARNED!#PISSEDMEOFF

We ordered this dress March 10 and received it about 19 days after ordering. We were told that alterations would be a perfect fit. Well, NOT close. The length shown on the website for the dress is actually the size we received not the customized alterations that are nearly 6 feet in length. I could rant and rave, but what would that do... You cannot contact the company via phone because that doesn't seem to be an option. Each time, a NEW representative responds to the same issues. Not sure of last names, but this is ridiculous to say the least. We have ordered 2 other dresses in the past and not had such issues, but can truly say, I won't do this AGAIN!

This is the latest response we received from Vicky Dresses:
Hello,
We sincerely apologize for the problems you've encountered with the product.Our factory choose the most suitable fabric for you according to the style of the dress.
We'd like to refund you some money for compensation. If you return them, you need to pay the high postage and tax, and also they are easy to be missing on the way.if that, we won't be responsible for your return. So how about we refund you 5 % dress price and you keep all the items?
Kris "

5% is ridiculous. That is less than the $9.00 I actually paid for alterations to begin with. I have reported this company to Econsumer.gov and will not stop until I have results that are satisfactory!

We purchased a dress with a beaded bodice. The picture on the website was ornate and beading completely covered the bodice. The dress they sent had an ugly inferior design and they refused to send the advertised dress nor refund any money. I can see from other reviews here we are not the first suckers. Hope others will check here before throwing their money in the trash.