VickyDresses

We ordered this dress March 10 and received it about 19 days after ordering. We were told that alterations would be a perfect fit. Well, NOT close. The length shown on the website for the dress is actually the size we received not the customized alterations that are nearly 6 feet in length. I could rant and rave, but what would that do... You cannot contact the company via phone because that doesn't seem to be an option. Each time, a NEW representative responds to the same issues. Not sure of last names, but this is ridiculous to say the least. We have ordered 2 other dresses in the past and not had such issues, but can truly say, I won't do this AGAIN!

This is the latest response we received from Vicky Dresses:
Hello,
We sincerely apologize for the problems you've encountered with the product.Our factory choose the most suitable fabric for you according to the style of the dress.
We'd like to refund you some money for compensation. If you return them, you need to pay the high postage and tax, and also they are easy to be missing on the way.if that, we won't be responsible for your return. So how about we refund you 5 % dress price and you keep all the items?
Kris "

5% is ridiculous. That is less than the $9.00 I actually paid for alterations to begin with. I have reported this company to Econsumer.gov and will not stop until I have results that are satisfactory!

I wish I should have looked up this site before I ordered. I ordered two dresses for my daughter with the same measurements and the dresses showed up one 3 inches too short and the other, 10 inches too long. The quality was horrible and the customer service refused to give me a partial refund even though my daughter could not wear either of the dresses. I sent them pictures as well. TOTAL SCAM!

I regret not checking the reviews before ordering my dress from this site. I ordered the dress two weeks ago, and with two weeks to go until the event I need it for, the dress still hasn't arrived. For the past two weeks, I have been checking the progress, and it has always said 'Under Tailoring.' After reading other reviews about the site, I am beyond peeved, and am stressing because I fear I will not have a dress in time. PLEASE, STAY AWAY FROM THIS SITE! My parents are just as annoyed as I am.

I have ordered twice from this website. The first time we were very happy. The dress looked exactly like the picture, was true to measurement, and required very little alteration. The second dress was the complete opposite. Bad quality, the material literally looked like someone took my old grandma's doilies and created a dress out of them. The netting on the sleeves was poor quality as well. The back of the dress didn't look at all like then picture, and it was horribly heavy. I have been going back and forth with these people and they REFUSE to allow me to return it, saying there's nothing wrong with it, saying the most they're allowed to do is give me a 15% discount. I will never use this company agaim, and winter all of my friends with teenage daughters not to order from them as well. It's disgusting how they treat their customers. If they are not going to allow refunds or exchanges, they should have that clear on their website before you finalize your purchase. Not doing that just reeks of dishonesty and screams 'scam '. DO NOT ORDER FROM THEM!

I bought my daughters homecoming dress from here last fall and I was very hesitant about ordering online! I am a very picky mom about quality but Vicky dresses lived up to my expectations and more! Her dress was absolutely beautiful and the quality is that of those you see for about $500 or more in the stores. I have toms all my friends about this site and tell to take measurements of their daughter to guarantee accurate size. This is where we will be buying all our dresses in the future!

I regret that I did not read the reviews. First, I had no idea that the dress was coming directly from China and it took much longer than stated to receive. The dress seemed to be well-made but was much to big in the bust and that threw off the fit. I sent an email and they wanted me to take a picture of her in the dress so they could analyze. Glad that I did not take a picture because from what I read they still do not take it back. I called the phone number on the invoice and it was disconnected. I sent Vicky Dresses an email that I was returning the dress to the shipper address and they replied that the address was incorrect and did not give a correct address. My credit card company said that they can not go after a refund if the item has not been returned. I am sure that Vicky Dresses is aware of that fact.

I hope this will detour anyone from purchasing anything items from this site! The dress are fake and are nothing to what are on the site! A cheap ugly dress is what your going to get! Also it doesn't fit which you don't even want to try on because you wouldn't be caught dead with a ugly looking dress!
The customer service is horrible! You get dumb emails from different people which don't even know how to talk English! They won't give your money back and tell you to go to tailor! How dumb is that to go to a tailor after you have just purchased a dress for $150 not tell me who's going to pay for the tailor you got it you are! But who wants to take it to a tailor when you don't even want the dress because it doesn't fit and no Tailor is going to tear apart a dress that is three sizes too small for you!
I've lost sleep over this and I cannot believe how people can be so ruthless like this!
I even told them that I would get an attorney so I can get my money back but that didn't even work with them! So please be careful do not purchase anything from this business don't steal your money!

DO NOT ORDER FROM THIS COMPANY! We ordered a dress for homecoming and it arrived a size too small and missing the eye and hook at the top of the zipper (to hold the two sides together) which made it impossible to zip up. 26 emails and pictures as requested to verify complaint and they refuse to honor a refund. They even had the nerve to admit that mistakes happen and I should just take the dress to a tailor (at my own expense) and have it fixed or I could return the dress for 5% of what I paid for it but would also have to pay for "the costly shipping". This company is neither reputable or reliable so don't make the mistake we did! If I could give a rating of 0 I would.

After paying $154.99 for a custom made dress and waiting for over a month the dress arrived 2 sizes too small and of horrible quality! I have tried to contact the company, return the dress, or get the order corrected and they refuse! In an email dated November 1st 2015 they offered a 50% refund, I accepted to get it over with and they now refuse to provide the refund THEY offered! It has been 5 months and over a hundred emails with no resolve! DO NOT WASTE YOUR MONEY ON THIS SCAM!

I'm still waiting on my dress and hoco is next week they better send it to me if it's a scam there will be a war!

This company is the worst! I did not even want to give them 1 star but I had to in order to submit my review. I ordered a dress from them for my daughters homecoming and when it came the zipper was broken and looked nothing like the dress in the picture. I sent them an email regarding the condition of the dress they suggested that I take it to the local tailor to get the zipper fixed at this point I did not have time to do this. So we ended up having to buy another dress. I requested a refund and return label they then suggested that I don't return it for this reason and have continued to offer ridiculous refund amounts like 5-10%back... the dress with shipping was $147. I then looked up there return policy and mission statement and attached it to my email back to them showing them that it says that the dresses are returnable unless it was custom cut which it was not and they still are refusing to take the dress back. When I asked to speak to a manager they said he was on a business trip and still no response. What else can we do!? I've seen I'm not the only one this has happened too they can not get away with this!

WASTE OF MONEY! Like the rest of the reviews, the dress we ordered looked NOTHING like the one in the picture. I have made several attempts to get a refund and they are arguing there is nothing wrong with the dress. Save your money and order from somewhere else!

I bought a dress for my niece for Home Coming. We needed the dress delivered by day 8 from the order date. Luckily, this option was available through expedited service and shipping, so of course I chose this option. The next day I received confirmation from Vickydresses.com and at the bottom of the page was a notice informing me the dress was to be delivered within 15-20 days, which was not the agreement according to my order. This new delivery date they'd given me was useless since the event would have come and gone by the time the dress would have been delivered. Nevertheless, they continued to play this outrageous game, ignoring my cancellations and FORCING me to take the dress. Also, Vickydresses.com removed the 15-20 notice from their correspondence with me after I complained. This went on for days so I called my credit card company and told them what had happened. I filled out the paperwork for a purchase made through a fraudulent company and made a claim. Shockingly, the dress was delivered in time. We refused the delivery because by this point there was not guarantee the dress would arrive on time so the expense of purchasing a new dress was made. By the time "plan B" was executed to make up for Vickydresses.com's poor customer service I spent close to $500.00. In the end, and a couple of months later my credit card company returned my money of $186.00. From Vickydresses. Com. Whatever you do, DO NOT PURCHASE FROM THIS COMPANY. THEY ARE CROOKS!