Verlo

It doesn't have an an edging around it so when your sit on the side of the mattress he start to slide off
Suggestion: It doesn't have an edging around it so if you sit on the side of the bed you start to slide off.

No more backaches! Also, I can't feel or hear my husband when he gets into bed (we work different shifts) so no more waking me up in the middle of the night. Verlo rocks. Keep up the great work!
Suggestion: Literally nothing.

Not used to the matress yet. Go back to the old styles. Not sure this is a great improvement
Suggestion: sides are too soft. I like my old one better that had "stiffer" sides, and I didn't feel like I was sliding off.

Verlo pricing has always been pretty great but I feel on the last couple of mattresses I have purchased, I could have gotten a better deal elsewhere. Nonetheless, I have been a return customer for years.
Suggestion: My last mattress was the Deluxe pillowtop so it was much larger/deeper. My bed is short now and I sort of don't like that. I know, stupid.

I am sleeping fine but worry about being unable to rotate the mattess every 2 weeks for the first 3 months as the Delivery man said I MUST! There is no way I can do that! What is the point and if it is So necessary why wasn't I told by the salesman before purchase.
Suggestion: no

We had great service & we love our mattress.
Suggestion: I wish we were told that there were different sizes of foundations. Our new bed is sooooo high and I am short that i have to crawl up into it.

Mattress was for a sleeper sofa for guests. It doesn't fit. Yes, the mattress doesn't fit the sleeper sofa. It is the right dimensions long and wide, but it is too thick and the sofa doesn't close with it.
Suggestion: I wish it fit the sleeper sofa that I bought it for.

When you had the offer for a free iPad, I called and said we would do the adjustable frame to get the iPad. Your rep was very rude. In no way were we eligible for the iPad. It wasn't Nancy.
Suggestion: I wish it were a little lower. Our frame is high.

I'm sleeping ok still adjusting Everyone was very nice. They did not have to install headboard hardware. I don't recall getting a check for that. Or??
Suggestion: slides easily on base but perhaps that's part of the mechanics

Phycologically or physically it's working. Love my mattress and Heidi, the woman who sold it to me. Don't move, Stay where you're at. THanks for the pleasure of doing business with you....
Suggestion: I REAlize now, that I probally, should have gotten it sooner. Excuse the spelling1

Uncomfortable side sleeping The time for the comfort adjustment is not exactly what I understood or maybe I misunderstood. I would prefer the mattress be picked up and made a plush or the next level in recommending a side sleeper
Suggestion: Make it better for side sleeping g

I had not slept on the mattress for the first three months. I had rotator cuff surgery and laying down is a common problem as it increases the pain. I have only slept on the mattress for about four weeks and it is comfy, but there are areas that are sagging and I will soon make an appointment to have an adjustment on it.
Suggestion: It needs to be a little more firm.

Better than the old mattress, but getting slight sags on each side already. I guess that about covers it, but if the sagginess gets any worse, you will be hearing from us. Thank you.
Suggestion: As previously mentioned, we wish the mattress wasn't getting slight sags where we lay, with it being slightly higher in the middle already.

I slept on the bed for 2 weeks and it was too firm for me. I had the 2 twin mattresses picked up and made softer. Aaaahhhh. Now I will sleep better! Thank you for making the beds more comfortable, now we are all happy
Suggestion: You made them softer for me at no charge and that made me very happy

The bed is perfect for my mother, Joan. The softer top layer allows her to sleep on her side without pain. She broke her her recently and was having a hard time sleeping on s firm mattress. Thank you!
Suggestion: It is perfect. My mother downsized from a queen to a twin and loves it.

I had back pain when I woke up every morning before I purchased the new mattress, but there has been no change since the new mattress. Great customer service
Suggestion: I wish it was softer (lucky for me, I can make it softer for free).