• Venishe

Venishe

Overview

Venishe has a rating of 2.83 stars from 18 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Venishe most frequently mention tracking number problems. Venishe ranks 522nd among Women's Clothing sites.

  • Service
    11
  • Value
    9
  • Shipping
    11
  • Returns
    6
  • Quality
    8
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How would you rate Venishe?
Top Positive Review

“Happy with your shopping experience”

Mary T.
7/10/20

The customer service team really cares that you are happy with your shopping experience and I always love to go back to this shop when I need something new. Highly recommended.

Top Critical Review

“Return”

Doris B.
3/17/22

Some of my clothes fit. Yes they do provide a size chart however, if you make a mistake in ordering your size and it does not fit, you will be spending way more to return to China then you purchase.Its almost like not even getting a refund. They will give you an option to take the 30% off of next purchase, but I do not plan on purchasing again. I spent a lot of money and if I cannot fit then money down the drain basically. I do like the way they tried to solve the issue but either or was not worth it. I have to be more careful

Reviews (18)

Rating

Timeframe

Other

Thumbnail of user vanessas750
1 review
1 helpful vote
September 5th, 2022

My first time also and my last! This company has alot of nice trendy clothing but the customer service sucks and its very sad because we take our hard earn money to patronize a company that dont care about their service to us one way or the other. This is not fair at all i feel like ive been ROB!

Tip for consumers:
The reviews are very informative

Thumbnail of user brandyp75
1 review
10 helpful votes
March 31st, 2021

I ordered the beginning of March of 2021 and still haven't received a tracking number. So I reached out to them thru an email and they block me. Please just refund my money back

Thumbnail of user ermaw9
1 review
7 helpful votes
April 11th, 2021

I ordered two outfits from this company I ordered those outfits one month ago I have yet to receive them and payment was received from my account from them and I have no way of calling them directly to see what is going on I have sent an email and I have not received an email on what is going on so now I am going to have to report to my card that I never received anything to be able to get my money back I will never order from this company again and I'd advise you guys not to either

Products used:
Dress and shirt

Service
Value
Shipping
Thumbnail of user maryt832
1 review
2 helpful votes
July 10th, 2020

The customer service team really cares that you are happy with your shopping experience and I always love to go back to this shop when I need something new. Highly recommended.

Thumbnail of user jonathanl339
1 review
15 helpful votes
June 25th, 2020

And anyone who's giving this website more than two starts (two being generous) is either a bot or a paid reviewer. I would say the service is bad... but then that means there would have to be service, right? I spent almost $200 and only received an email for confirmation. They never sent a tracking number, and I asked a week ago if I could get one and I still never got an email for tracking. I ordered this stuff on June 9th 2020, it is now June 25th and I haven't heard a damn thing from anyone concerning anything.

Thumbnail of user ericat129
1 review
3 helpful votes
May 10th, 2021
Verified purchase

I ordered a month ago didn't receive a tracking number or anything, I emailed them and they sent me a tracking number with this fake link to track it. Still haven't received my package I want my money back!

Tip for consumers:
DONT PURCHASE !!!! JUST ANOTHER SCAM

Products used:
none still haven't gotten anything

Service
Value
Shipping
Returns
Quality
Thumbnail of user dorisb739
1 review
0 helpful votes
March 17th, 2022

Some of my clothes fit. Yes they do provide a size chart however, if you make a mistake in ordering your size and it does not fit, you will be spending way more to return to China then you purchase.Its almost like not even getting a refund. They will give you an option to take the 30% off of next purchase, but I do not plan on purchasing again. I spent a lot of money and if I cannot fit then money down the drain basically. I do like the way they tried to solve the issue but either or was not worth it. I have to be more careful

Products used:
Jeans.

Service
Value
Shipping
Returns
Quality
Thumbnail of user shamikag4
1 review
0 helpful votes
August 23rd, 2021

I received ALL MY ITEMS! Waiting on my second order now I feared of not receiving my items because of other reviews but costumer service assured me and updated me with tracking status! Thank you

Tip for consumers:
I guess be patient and keep up with your updates and tracking numbers

Products used:
Jacket shoes 2 pieces and 3 pieces

Service
Value
Shipping
Returns
Quality
Thumbnail of user kimberlyc490
1 review
1 helpful vote
July 21st, 2020

Since the beginning of this year I have placed 4 orders with them and have never been disappointed. On one occasion an item was missing in my order and I immediately got a refund. The customer service team really cares that you are happy with your shopping experience and I always love to go back to this shop when I need something new.

Thumbnail of user pamelap788
1 review
6 helpful votes
January 30th, 2021

I ordered an item, and they never sent me my paid order! I still want my REFUND! I tried reaching out to them no results.

Tip for consumers:
Make sure to read reviews and call BBB

Products used:
Dress

Service
Shipping
Thumbnail of user yolandar161
1 review
1 helpful vote
May 11th, 2021

I ordered my items back in march, Although I paid for a speedy Delivery I did not receive my items until a week ago and its may! The tracking imformation was not helpful at all

Service
Value
Shipping
Quality
Thumbnail of user babycarc
1 review
1 helpful vote
June 18th, 2020

The size was awesome. And a great thing about this brand is they have really trendy clothes. All topped with great customer service.

Thumbnail of user latrishs
1 review
0 helpful votes
July 9th, 2021
Verified purchase

Very very Pleased w/ my order and shipment. I ordered my dress a few days before the 4 the of July. Received it just in time..

Service
Value
Shipping
Quality
Thumbnail of user armethaa
1 review
0 helpful votes
April 26th, 2022
Verified purchase

On the 10th day since I had ordered, I contacted them and received a curt reply explaining the start the order when paid (you must pay to complete order), and it takes time to ship from China to US. Well, this is not the 5th time I've ordered from China but this is the WORST EXPERIENCE! I ordered on the 14th, it's the 26th and I have nothing (merchandise or tracking number).

Service
Shipping
Thumbnail of user sheliaa36
3 reviews
2 helpful votes
June 17th, 2021

I'm loving this outfit so much! Comfortable, cute, and flowy. I feel so cute it in and got a ton of compliments when I wore it.The seller is also very easy to work with. I highly recommend this seller and their product! I am very pleased with my purchase!

Products used:
Two-Piece dress

Service
Value
Shipping
Returns
Quality
Thumbnail of user carolj817
1 review
7 helpful votes
April 22nd, 2021

I placed an order on 3/14/2021. Today is 4/22/2021 and I still do not have my order. I have emailed the company and haven't heard back from them. I believe this order is coming from China so I will give them until Monday to respond back to me. If not I will request for all of my money to be refunded to me through my PayPal account. It's sad that as customers we aren't able to track our packages. All my order number is stating is that my money has been processed on the 3/14/21 and I have a order number. I understand that packaging coming from another country will take a little longer... But come on " You have to communicate with your customer.

Tip for consumers:
Please be careful I haven't received my package and I ordered over 350.00 worth of clothing.

Products used:
None haven't received my package

Service
Value
Shipping
Returns
Quality
Thumbnail of user felicityl13
1 review
1 helpful vote
June 24th, 2020

I have bought multiple times from this website and I have never been let down. Very affordable clothes with very nice selections. Nice material & order even arrives before guaranteed time!

Thumbnail of user jeanw392
1 review
0 helpful votes
January 19th, 2021

I should of went on here first I just order 200 dollars worth of stuff should of got it off here some of the same stuff 38.00 and on here 19.90

Service
Value
Shipping
Returns
Quality

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Company Representative

Thumbnail of user linh28
lin h.

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